Lovely hotel right in the centre of town.
This was a very attractive hotel I. The middle of Arras and a little bit of a find for our family as we know Arras quite well. Quite tricky to locate but a really lovely building. The staff were a little inept and although they allegedly spoke English, never quite seemed to understand what we were saying. Fortunately I speak French fluently so was able to repeat questions in French, but as they do claim they speak English, I think this issue should be addressed.
The room was comfortable, and all went well. At checkout we had difficulty locating a me bef of staff but having said that it was early in the morning. A bell at resceptio. Would have been helpful.
All in all an excellent stay, and we look forward to going back