Ratings based on 143 Verified Reviews

4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Bath

Good centrally located hotel

Posted 21-May-2017
Pros: Location and character of building. Helpful staff
Cons: Additional charge for breakfast rather high. Curtains in room need replacing.
Location: Close to many of the bars, restaurants and attractions of the town.
Hotel in a pleasant, quiet location within easy walking distance of town centre. Characterful building. Helpful reception staff. Safe parking for vehicles for daily fee. Breakfast available for additional charge.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel in center of Arras

Posted 06-May-2017
We spent 3 days in Arras in order to visit some of the sites of the WW1 battlefields and found the Hotel de l'Univers to be ideally situated,walking distance to the train station(if you don't have heavy suitcases) and the beautiful and lively Place de Heroes,Tourist Bureau and Grand Place,as wellas restaurants.
4 out of 5
Recommended
for Couples
by A verified traveller from brighton

hotel arras

Posted 11-Dec-2016
Pros: A pleasant hotel.
Cons: n/a
Location: As above
Went to arras to visit a war grave. Was clean, tidy and warm. Also near town centre so handy for Xmas market. Would highly recommend.
5 out of 5
Recommended
for Couples
by A verified traveller

Central but quiet location

Posted 21-Nov-2016
Pros: Location
Location: Bars restaurants shops
Friendly staff and excellent dental location near Place Heros and Grand Place where there are lots of bars and restaurants
4 out of 5
by A verified traveller

Posted 04-Nov-2016 on Hotels
Room was comfortable, but there was no wifi available in the room. Location was great. Service was great.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Oct-2016 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2016 on Hotels
2 out of 5
by A verified traveller

town centre hotel

Posted 12-Oct-2016
Disappointed with hotel room as there was continuous running water noise coming from the bathroom as if someone was taking a shower all through the night! My wife and I both mentioned it to the receptionist but she didn't appear to be that concerned!!
5 out of 5
by A verified traveller

good place

Posted 28-Sep-2016 on Hotels
decent place to stay a little hard to locate
4 out of 5
Recommended
for Couples
by A verified traveller from Neath UK

Good hotel in city centre.

Posted 15-Sep-2016
Pros: Comfortable room, easy parking & good breakfast.
Cons: Air conditioning in rooms would be a great improvement in hot weather.
Location: City centre location. Lots of things within walking distance. Some very interesting WW1 memorials a short distance away by car.
Easy to find and good on site car parking. Close to all the main attractions in the city including large numbers of restaurants around the main square.