Title: Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=21701890&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! ## Photo gallery for Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! ![TV, fireplace - Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! (Park City)](https://images.trvl-media.com/lodging/22000000/21710000/21701900/21701890/18fce42c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![6 bedrooms, iron/ironing board, travel cot, WiFi - Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! (Park City)](https://images.trvl-media.com/lodging/22000000/21710000/21701900/21701890/w4648h3093x0y0-b50caa1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! (Park City)](https://images.trvl-media.com/lodging/22000000/21710000/21701900/21701890/8a97e638.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! (Park City)](https://images.trvl-media.com/lodging/22000000/21710000/21701900/21701890/d7d407f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace - Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! (Park City)](https://images.trvl-media.com/lodging/22000000/21710000/21701900/21701890/ad00d5e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Step into this Deer Valley Ultimate Mansion, where mountain contemporary furnishings and vaulted ceilings set the tone for a luxurious retreat. Located just 3 feet from the Silver Dollar Ski Run, you can ski right out the back door and enjoy easy access to Park City's finest restaurants and shops. Unwind in the spacious great room with floor-to-ceiling stone fireplace or relax on one of two decks with beautiful mountain views. ## Reviews 9.4 Exceptional ### Entire home 6 bedrooms7 bathroomsSleeps 166500 sq ft ## Popular amenities - Hot tub - Kitchen - Washing machine - Dryer - Air-conditioning - Parking available ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! SKI-IN/SKI-OUT Discover year-round luxury at the Deer Valley Ultimate Mansion, boasting prime ski-in/ski-out access just three feet from the Silver Dollar Ski Run. This elite 6,700-square-foot home features six bedrooms and 6.5 bathrooms, comfortably accommodating up to 16 guests. With top-of-the-line electronics, furnishings, and appliances, every detail is designed for your comfort. Enjoy quick access to the finest dining and shopping in both Park City and Deer Valley, making it the perfect retreat for families and groups seeking adventure and relaxation in any season! Please observe that this home is located in a private, quiet residential neighborhood, where parking and noise ordinances are strictly enforced. In case of noise or parking ordinance infractions, fines may be levied by the Bellevue Homeowners Association for which guests will be responsible. This home is perfect for families and vacationers looking for quiet and exclusive environment Deer Valley has to offer. When you enter this home you will be greeted by the spacious great room holding the Living Room, Kitchen, and dining room. You will enjoy the mountain contemporary furnishings, vaulted ceilings, and decks with views of Deer Valley. Living Room: Spacious great room with two separate seating areas. Furnished with mountain contemporary furnishings, floor to ceiling stone fireplace, 65'' HD TV/DVD with surround sound, hardwood flooring throughout, and deck access with beautiful mountain views. Kitchen: Spacious gourmet kitchen with Viking refrigerator, Wolf and Sub Zero appliances, granite countertops, and bar seating for 7 people. Dining Room: Dining area with seating for up to 10 people. Bedrooms: Master Bedroom- King Bed, 50” TV/DVD/surround sound, seating area with stone fireplace, private deck, and private grand bathroom with jetted tub and walk-in stone steam shower. Bedroom 2- King bed, Flat Screen TV, and private bath with walk-in shower. Bedroom 3- Queen bed, Flat Screen TV, and private bath with walk-in shower. Bedroom 4- King bed, Flat Screen TV, deck access, and private bath with shower. Bedroom 5 (Bunk Room)- Twin over Twin Bunk bed and Twin daybed with Twin trundle, patio access, and private bath with tub/shower combo. Bedroom 6- Two Twin over Twin Bunk beds with full bath access. Lower Level Living Room: Gas fireplace, 65'' HD TV with DVD, and surround sound. Also enjoy the wet bar and pool table. Hot tub: Yes, 8 seat 200 jet hot tub. BBQ: Yes, gas BBQ on deck off great room. Ski Storage: Yes, ski room with direct access to the Silver Dollar Ski run. Laundry Room: Yes, large Laundry room with double side-by-side washers and dryers. Garage: Yes, There is a 2-car garage and additional parking in the driveway. Wireless Internet: Yes. Air Conditioning: Yes, central A/C. (Lower Level does not have central A/C) Pets: NOT ALLOWED Distances: Park City Mountain Resort: 4.9 miles Deer Valley Resort: 2.7 miles Grocery Store: 5.3 miles Liquor Store: 3.7 miles Park City Canyons Village: 8.3 miles Salt Lake City Airport: 40.3 miles Please note: discounts are offered for reservations that last more than 30 days. Contact us for details! ## Property amenities ### Ski - Cross-country skiing nearby - Ski-in/ski-out access - Snowboarding nearby ### Pool/Spa - Hot tub ### Internet - Available in the house: WiFi ### Parking and transport - Onsite parking options include a garage ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 6 bedrooms - Bedsheets provided ### Bathroom - 6.5 bathrooms - Bathtub or shower - Hair dryer - Jetted bathtub - Shower - Towels provided ### Living spaces - Fireplace - Living room ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in public areas - Portable shower seat - Smoke-free property ### Services and conveniences - Concierge services - Iron/ironing board ### Location highlights - In the mountains - Near a hospital - Near an outlet shopping centre ### Things to do - Billiards/pool table - Ski-in/ski-out access - Basketball nearby - Birdwatching nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Ice skating nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sailing nearby - Sledding nearby - Snowmobiling nearby - Swimming nearby - Water skiing nearby - Water tubing nearby - Wildlife walks nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Unit size: 6,500 square feet ## Similar properties ![Interior](https://images.trvl-media.com/lodging/103000000/102090000/102082400/102082371/efb5d40e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bellemont Home (5-Bedroom) by RedAwning Deer Valley - Hot tub - Washing machine - Dryer - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=102082371&PinnedHotelID=102082371&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/103000000/102090000/102080400/102080337/ac43aa7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centennial Five Bedroom Home by RedAwning Deer Valley - Hot tub - Washing machine - Dryer - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=102080337&PinnedHotelID=102080337&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, books, stereo](https://images.trvl-media.com/lodging/97000000/96160000/96150700/96150617/98eb9b69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ski-in/Ski-out Deer Valley Luxury @ Belle Arbor! Private Spa & Amazing Views Deer Valley - Hot tub - Kitchen - Washing machine - Dryer 10 Exceptional 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=96150617&PinnedHotelID=96150617&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace](https://images.trvl-media.com/lodging/114000000/113070000/113061100/113061065/31a8d9d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW! 5 Bellemont - 4 Bedroom Deluxe Private Home Deer Valley - Hot tub - Dryer - Outdoor space - Parking available £3,860 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=113061065&PinnedHotelID=113061065&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, table football, ping pong](https://images.trvl-media.com/lodging/77000000/76740000/76735900/76735877/53c6d90d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stunning 6-Bedroom Chalet in Heart of Park City by RedAwning Deer Valley - Hot tub - Washing machine - Dryer - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=76735877&PinnedHotelID=76735877&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/123000000/122250000/122241000/122240941/6b3b103c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deer Valley Silver Lake Slopeside Ski-In/Ski-Out +hot tub On the Run Deer Valley - Hot tub - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=122240941&PinnedHotelID=122240941&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/77000000/76740000/76735900/76735873/ddac8498.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Incredible Private Home with Easy Access to all Park City has to Offer! by RedAwning Deer Valley - Hot tub - Washing machine - Dryer - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=76735873&PinnedHotelID=76735873&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace](https://images.trvl-media.com/lodging/83000000/82810000/82801700/82801622/45c81a1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bellemont Home at Deer Valley Resort - 6 Bedroom Home with Hot Tub #8 by RedAwning Deer Valley - Hot tub - Washing machine - Dryer - Outdoor space 10 Exceptional 4 reviews £4,254 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=82801622&PinnedHotelID=82801622&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/79000000/78520000/78519000/78518908/w5472h3643x0y5-e96d2022.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Five Bedroom Private Home with stunning Park City views by RedAwning Deer Valley - Hot tub - Washing machine - Dryer - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=78518908&PinnedHotelID=78518908&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21720000/21710500/21710472/a51e0018.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deer Valley Luxury ! Belle Ski-in/Ski-out Stunning View-Private Hot Tub Deer Valley - Hot tub - Kitchen - Washing machine - Dryer 10 Exceptional 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=21710472&PinnedHotelID=21710472&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=21701890&PinnedHotelID=21701890&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21701890,102082371,102080337,96150617,113061065) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as True Ski-in/ski-out Vrbo Mansion Silver Lake Village True Ski-in/ski-out Vrbo Park City Mansion Silver Lake Village True Ski-in/ski-out Vrbo Mansion Silver Lake Village House True Ski-in/ski-out Vrbo Mansion Silver Lake Village House True Ski-in/ski-out Vrbo Park City Mansion Silver Lake Village True Ski-in/ski-out Vrbo Mansion Silver Lake Village House True Ski-in/ski-out Vrbo Park City Mansion Silver Lake Village 21564 True Ski-in/ski-out Vrbo Mansion Silver Lake Village ## About the area Located in Deer Valley, a neighbourhood in Park City, this holiday home is in the mountains. Deer Valley Resort and Park City Mountain Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Main Street. Looking to enjoy an event or a game while in town? See what's happening at Park City Ice Arena or Bear Hollow Sports Park. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Park City travel guide](https://www.expedia.co.uk/Park-City.dx602285) [View more Holiday homes in Park City](https://www.expedia.co.uk/Park-City-Private-Holiday-Homes.d602285-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.63279%2C-111.48981&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fsZBCGE6u5UmuKVgiPDuMd2Tdms=) Park City, UT ### What's nearby - ![Deer Valley Resort showing snow, snow skiing and mountains](https://images.trvl-media.com/place/6068265/d2776d9c-fa5c-479b-9d19-b2517082227d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Deer Valley Resort 1 min walk \- 0.1 miles - ![Park City, Utah, USA Downtown Drone Skyline Aerial](https://images.trvl-media.com/place/6191895/b69d5df2-7f7c-4a9a-a8a2-4e4b097388e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Street 1 min drive \- 0.7 miles - Silver Strike Express Lift 18 min walk \- 1.0 mile - Sterling Express Lift 19 min walk \- 1.1 miles - Silver Lake Express Lift 2 min drive \- 1.4 miles ### Getting around - Salt Lake City International Airport (SLC) 49 min drive ### Restaurants - Stein Eriksen Lodge Deer Valley 4 min drive - The Eating Establishment 8 min drive - The Spur Bar & Grill 8 min drive - Cast And Cut 6 min drive - Grappa 8 min drive ## Frequently asked questions ### Is Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! pet-friendly? ### How much is parking at Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes!? ### What time is check-in at Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes!? ### What time is check-out at Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes!? ### Where is Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ski-In/Ski-Out Luxury Mansion in Deer Valley - Hot Tub + Steps from the Slopes! Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 10 Cleanliness ### 10 Location ### 10 Staff & service ### 10 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Larry W. 3 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A Lovely Luxury Mansion We loved the spaciousness of the mansion where all our family members had their own room. We also loved the ski in/Ski out. Perfect setup for everyone to ski as much or as little as they like and of course you can't beat coming in for lunch. We had a wonderful time at this beautiful home. ##### Larry W. Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Bianca A. 15 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house near downtown park city The home is beautiful and well kept, perfect for a big group visiting Park City! ##### Bianca A. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### James B. 27 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Skiing over Christmas This was a fantastic ski in out property that worked very well for a multigenerational family. The property manager responded quickly to questions that we had during our stay ##### James B. Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Thad R. 7 Mar 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful place Awesome location . Huge house . True ski in ski out ##### Thad R. Stayed 3 nights in Feb 2021 ### 10/10 Excellent #### Adam C. 2 Apr 2018 #### love deer valley always a great time! ##### Adam C. Stayed 7 nights in Mar 2018 ### 8/10 Good #### Toby R., United States 3 Sept 2018 #### Great house with caveat This house was FANTASTIC for our group of 11\. Caveat: The house was not made ready for our visit beyond changing sheets and towels. On arrival, the Viking refrigerator was broken (they brought in a refrigerator half the size for us to use) and the hot tub wasn't working either. The owners had taken the cushions off the couch in the main hang out space to be repaired. The hot tub was fixed the next day but it took until that evening to heat up. While the management company was truly apologetic and as helpful as possible once we brought these issues to their attention, the cushions didn't make it back, the refrigerator was too big a repair to make happen. We received an appropriate and appreciated rebate on our stay. With all of this, I would absolutely recommend reserving this home as it is truly a special place in a great location. Just have a conversation with the management company before you book to make sure that one of their maintenance people-not just the cleaning crew-comes through and checks everything's functionality before you arrive! ##### Toby R. Stayed 5 nights in Aug 2018 ### 10/10 Excellent #### Steven A., Westlake Village, CA 11 Mar 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fanstastic family friendly true ski in / out Very well laid out and appointed family friendly just steps to ski run. Management company was very responsive any questions and requests. ##### Steven A. Stayed 5 nights in Feb 2022 ### 10/10 Excellent #### Murray B. 21 Aug 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Deer Valley vacation Very nice house, limited views, good location, property management company was very helpful with any issues. ##### Murray B. Stayed 14 nights in Aug 2021 This review was submitted before 2018 and can't be verified. ### 10/10 Excellent #### Andrew C. 16 Apr 2017 #### Great House/Great Location Three families shared this 6BR DV house (13 people in total). The house is well laid out and spacious. The location for ski in/out is perfect. The house is as nice or nicer than the pictures imply. ##### Andrew C. Stayed 7 nights in Mar 2017 This review was submitted before 2018 and can't be verified. ### 10/10 Excellent #### Jennifer G. 10 Apr 2017 #### Great home! The layout is perfect for several families to stay comfortably! The house is in a great location and was well equipped with any amenities we needed. We would stay here again! ##### Jennifer G. Stayed 5 nights in Mar 2017 This review was submitted before 2018 and can't be verified. ### 2/10 Terrible #### Ruben C. 4 Aug 2016 #### Beautiful property, but Poor Customer Service The property is beautiful! On the other hand, the customer service rendered by the Property Management leaves much to be desired. We rented this home for an Appreciation Weekend Getaway with the members of our team. In the middle of the night, the engine of one the shades in the Master Bedroom was making a loud, buzzing noise, making it impossible for my wife, our 8 month-old baby and myself to sleep. After making sure that there was nothing to be unplugged, and considering that it was 1:04 AM, we called the "Emergency After Hours Line” from the Property Management. No one answered "our emergency". I left a voicemail explaining the situation. We waited for over an hour for someone to contact us. No one did. We ended up sleeping on the couch in the living room. The following day, no one from the Property Management contacted me either. We explained the situation to our guests. One of them offered to take a look at the malfunctioning shade. He ended up disconnecting it, so my wife and I could sleep that following night. After our weekend getaway, once we were back at the office, I emailed the Property Management to complain about their customer service and about other issues (Aside from this incident, the electric fireplace in the master bedroom didn’t work; the barbecue and the outdoor table were not dirty, but filthy; several lightbulbs in the house did not work; and the outside of the house was dirty and full of spider-webs). No one ever replied to my email. The following day, I received a customer satisfaction survey (I guess it was sent automatically). I attached my complaint email from the previous day. No one ever replied to my survey. It has been two months. To this day, no one from the Property Management has contacted me to apologize for the incident or the other issues. Apparently, this company simply doesn’t care about rendering an excellent customer service. Too bad as the property is excellent! ##### Ruben C. ### 10/10 Excellent #### Verified traveller 23 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Jan 2020 ---