Exterior

Reviews of Renovated 775sqf 1 BDR (adjacent to a studio 360sqf can be sold as 2 BDR)


Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 91 reviews" "
Rating 8 - Good. 14 out of 91 reviews" "
Rating 6 - Okay. 3 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah K.

Liked: Cleanliness
Great!
We had a great visit in Park City. The location is perfect for a family and quick access to lifts & restaurants.
Stayed 6 nights in Mar 2024
Response from VrboOwner on 18 Apr 2024
Thank you for your review. We hope to host you again in one of our properties. regards Rom

10/10 Excellent

Judd T.

Liked: Cleanliness
Spring Break Park City
The suite was fantastic! Clean, newer TV/furniture, nice layout, and plenty of room for three of us to spread out and comfortably have a little bit of our own space. The entire unit was somewhat recently updated and much nicer than most of the other units we've rented at other ski resorts. The shared bathroom with dual sinks was plenty large for 2-3 of us to use at one time, and the steam shower with bench was very refreshing. One warning, the TV in the living room is mounted only inches away from the brick fireplace on an immovable mount, we planned to but could not plug in a streaming device to watch our own movies/TV. Otherwise, absolutely no complaints about the rental unit itself! The greater building and services were nice, but literally everything was "valet." Ski storage=valet, ski gear locker=valet, parking garage=valet. It was nice, but not exactly what I was expecting and not really my preference to have people doing everything for me, but we were on vacation so what the heck... The building is also a bit of a maze as it consists of 3-4 different buildings, and they are each connected on different levels, so we spent A LOT of time waiting for and on elevators. All in all, we really enjoyed the unit & property, and would definitely stay there again!
Stayed 7 nights in Mar 2024

8/10 Good

Theresa -., Clarendon hills

Liked: Cleanliness
Perfect getaway
Place was absolutely perfect! So spacious, beautifully decorated and equipped with everything you need. Location is unbelievable whether to ski or just enjoy great dining! Will absolutely stay here again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Adam K., Chapel Hill, NC

Liked: Cleanliness
love the westgate
Very convenient for family ski trip. walk to the Gondola and red bubble. Great restaurants and nice shuttle to get to town if you want.
Stayed 4 nights in Feb 2024

10/10 Excellent

Alan S.

Liked: Cleanliness
Park City ski trip
Nice unit in a good location. Owner was responsive and helpful. We enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from VrboOwner on 21 Jan 2024
Thank you for your review. Hope to see you soon in the near future. Regards, Rom

10/10 Excellent

Emma D., Crossville

Liked: Cleanliness
Another Great Visit
Enjoyed our second visit to this property. We love the convenience to the slopes and amenities of Westgate.
Stayed 5 nights in Jan 2024

10/10 Excellent

Negar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, indoor pool and hot tub for kids. Had a great time.
Stayed 4 nights in Dec 2023

8/10 Good

Steve H.

Liked: Cleanliness
Great ski alternative
More information about ski/lift access would have been helpful as part of the listing.
Stayed 4 nights in Mar 2023

8/10 Good

Thomas A., Washington, DC

Liked: Cleanliness
Great stay after initial headache
Great unit, clean and updated with a nice view. I am a long-time timeshare owner at this very westgate and decided to take a last minute trip this year to enjoy the record snowfall. The unit was great, clean and updated, better than most of the wholly owned units in the Moose and Bison lodges at WG park city. My only issue was at check in. After flying across the country and getting in late at night we were informed there was no record of our name on a reservation for the unit. As I rent my own weeks through VRBO frequently I have always called the front desk to ensure that my renters name was on the reservation and have never had a guest have a check in issue in over 15 years. As we arrived around 9:30pm this was very frustrating. Initially we were told we would need to rent a room for the night while the property contacted the owner. We agreed and got a room. We were told that we would have to vacate that room by 10am the next day and they had no other rooms availalbe for the following night which set off a panic as it was not clear what would happen to our actual VRBO rental. After chatting with vrbo they provided me an alternative number as the primary contact number for the owner was not connecting. I ended up speaking to the owners wife who was in israel, and called her back from the front desk at which point, around 11:30pm, we were finally able to get into the unit we rented. I would recommend any renters call the front desk prior to res to confirm res,
Stayed 4 nights in Mar 2023

10/10 Excellent

Emma D., Crossville

Liked: Cleanliness
Perfect Stay at the Canyons
Listing is exactly as pictured. We had a wonderful ski trip to Utah. The location and amenities are are so wonderful. We will be visiting again!
Stayed 4 nights in Mar 2023

10/10 Excellent

Lesley D.

Liked: Cleanliness
Very enjoyable rental
We really enjoyed our stay. Unit was as advertised and clean and convenient to the slopes.
Stayed 6 nights in Feb 2023
Response from VrboOwner on 7 Mar 2023
We are glad to see you enjoyed your stay with us, and we hope to host you again in the near future. Regards Rom

10/10 Excellent

Riccardo

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great trip with the exception of checkin. It took 50 minutes as there was only 1 counter person available.

10/10 Excellent

Lori W.

Liked: Cleanliness
Great stay & location
The owner was very helpful and responsive when we had some travel logistics. The unit was great, the shuttle around the area was a great amenity! Overall, great stay.
Stayed 5 nights in Dec 2022
Response from VrboOwner on 15 Jan 2023
Dear Lori, Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to host you again in the near future, Regards Rom

10/10 Excellent

Julane F.

Liked: Cleanliness
Nice condo in ski in/ski out location
The condo was exactly as described. Fully stocked with shampoo, soap, laundry soap, etc. I wouldn’t have packed so much if I’d known! I loved that the condo was clean and room service/cleaning available throughout our stay. We enjoyed Westgate and loved that we could leave our skis at base with ski services and put boots in locker. A huge plus for me not to trudge through the city in boots! The property is huge and a complete maze, but it offers a lot to do for our teenagers so they loved it. We would stay here again. Highly recommend!
Stayed 5 nights in Dec 2022
Response from VrboOwner on 14 Jan 2023
Dear Julane, Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to host you again in the near future, Regards Rom

10/10 Excellent

Lachlan L.

Liked: Cleanliness
Fall Getaway
I really enjoyed my stay here! The location is great and the fall colors were beautiful! Hosts were really helpful. The complex is very large so there is a lot to do but with this made it difficult to find the room my first night. However, once I found it I loved it! Lots of hiking trails near by and a lift about 5 min walk away. Overall, great place to stay!
Stayed 8 nights in Oct 2022
Response from VrboOwner on 20 Oct 2022
Hi Lachlan, I am glad to hear you enjoyed your time with us. I hope to host again in the near future. Rom

8/10 Good

Clifford T.

Liked: Cleanliness
Nice property, great location
Overall a good experience. Room was fantastic with a few minor issues. Found a piece of chicken under the couch. The sliding bathroom door latch is broken. We will notify the front desk about the issue for repair. The shuttle service is fantastic and easy to get around town. One doesn't even need a car! We asked for early arrival and late check out and we were accommodated. Customer service here is really really good. We would definitely stay here again.
Stayed 4 nights in Sep 2022
Response from VrboOwner on 15 Jan 2023
Dear Cliff, Thank you for your review. We are glad to hear you enjoyed your stay with us. I am sorry about the chicken (unfortunately occasionally the hotel housekeeping misses certain things). As far as the bathroom door, we will take care of it. We hope to host you again in the near future, Regards Rom

8/10 Good

Maureen R.

Liked: Cleanliness
Escape the heat in AZ
Very nice unit
Stayed 7 nights in Aug 2022
Response from VrboOwner on 14 Jan 2023
Dear Maureen, Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to host you again in the near future, Regards Rom

6/10 Okay

Greg H.

Disliked: Cleanliness
Decent but with some issues
From the moment we stepped inside the place it had a weird smell. After much searching we thought we found the cause. Two drawers filled with food that never got cleaned out. We contacted the owners and they were very quick to respond, that was great. We got the hotel to come and clear out the food and they sprayed the room and even left the spray. However, it didn’t solve the problem. The smell stayed the whole time. 👎🏼 In addition, the place was not very clean. There was food crumbs on the dinning bench and some food on floor under the dinning table. Someone clearly did not wipe it down or vacuum completely. A pile of dirt and hair on the bathroom floor. Luckily I travel with Clorox wipes and there was a vacuum in the closet, Also, found dried food on one of the “clean” dishes. The toilet constantly runs if you don’t jiggle the handle after flushes, the drain in the shower is clogged, and the hair dryer smells like it’s burning when you use it. We knew when paying for the place we were paying for the ski in/out ability. However, given what we paid, I would think things would be a little better and, given the times we live in, the cleaning would have been better, too.
Stayed 4 nights in Mar 2022
Response from VrboOwner on 19 May 2022
Thank you Hargenrater for your review. First I like to apologize for any inconvenience. I really appreciate the feedback. As soon as you contacted us we called the hotel and send back the cleaning crew. We also send all the feedback to the hotel since they clean the unit. We did fix the toilet and I will look at the issue with the hair dryer. regards Rom

10/10 Excellent

Eric A.

Liked: Cleanliness
Can't beat it
For Park City you can't beat the Westgate and the village. Hot tub in the unit is amazing, restaurants 200 yards from unit, would definitely come back. Bed super comfy, and best part a brand new sponge for dishes.
Stayed 3 nights in Jan 2022
Response from VrboOwner on 24 Jan 2022
Thank you Eric for your kind review. We are so glad you like the brand new sponge 😜 Looking forward to host you again. Regards Rom

10/10 Excellent

Rick & Elaine

Liked: Cleanliness
Bucket list trip
The property was just what we were looking for to experience snow in the mountains.
Stayed 14 nights in Jan 2022
Response from VrboOwner on 18 Jan 2022
Dear Rick and Elaine, thank you for your review. I am glad to hear you enjoyed your stay. regards Rom

10/10 Excellent

Jenny M.

Liked: Cleanliness
Perfect Location!
This was perfect for our family of 4. The location and skier services make skiing very convenient!
Stayed 3 nights in Dec 2021
Response from VrboOwner on 5 Dec 2021
Thank you for your review. We are glad to hear your enjoyed your stay. Regards Rom

10/10 Excellent

Drew C.

Liked: Cleanliness
Very nice unit.
Wanted a property that had nice amenities for our grandson and the pool option looked great. The unit is very comfortable, nicely decorated, great shower options and perfect for 3 people. Kitchen was well equipped with the exception of no pots nor placemats. The Westcliff complex is huge so be prepared for a lot of walking but the amenities are terrific. Unfortunately, the new building, across the road from the unit’s balcony, is minimizing some nice views. Enjoyed our stay especially The Utes come from behind victory over ASU. Thanks!
Stayed 4 nights in Oct 2021

10/10 Excellent

Kristen C.

Liked: Cleanliness
Clean and Comfortable
Lovely place.
Stayed 4 nights in Sep 2021
Response from VrboOwner on 1 Oct 2021
Dear Kristen, Thank you for your review. Regards Rom

8/10 Good

Benjamin D.

Over all very nice just a few problems
We loved the suite itself it was fantastic! The hotel never came and picked up our trash which was annoying. And we were seranaded by jack hammers at 7 am the first couple days, due to some construction behind the hotel where the windows face. I tried to reach out to property owners via text and never got a response so if you have an important question probably try calling.
Stayed 4 nights in Sep 2021
Response from VrboOwner on 28 Sept 2021
Dear Benjamin, I am sorry to hear you were not abale to reach me during your stay. Normally the best way to reach me is via messages on the VRBO app or email (we sent you a confirmation from our personal email). I am often oversees and don't always get test messages on a timely manner. As far as the noise concern, indeed there was a lot of construction happening the last 2 years at the Canyons, but I am actually surprised that you had so much noise since they are done with the heavy lifting and working now on the interior. Again I am sorry to hear about this inconveniences but I am glad to hear that overall you enjoyed the unit and your stay. Regards Rom

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was in great condition. Plenty of hotel amenities available.
Stayed 3 nights in Sep 2021

8/10 Good

Michael E.

Liked: Cleanliness
Park City Paradise
Great location, well appointed and overall a good experience. Suffered allergies due to cat dander. Construction noise was an issue.
Stayed 14 nights in Aug 2021
Response from VrboOwner on 28 Sept 2021
Hi Michael, I am sorry for the outside construction noise. Indeed there was a lot of construction in the area over the summer months, but hopefully it is almost over since the new property is opening soon. As far as allergies, we do rent the unit for pet owners, but can't recall when was the last time someone with a cat stayed there. The units are thoroughly being cleaned between stays, but I guess it was not enough. Again, I am very sorry for this inconvenience. regards Rom

10/10 Excellent

Russ S.

Liked: Cleanliness
A+
A+
Stayed 3 nights in Aug 2021
Response from VrboOwner on 27 Aug 2021
Thank you

10/10 Excellent

Karen P.

Liked: Cleanliness
Lovely room with great location
The Westgate is a great resort property with several pools and restaurants and near hiking trails out your doorstep. This condo was spacious and comfortable!
Stayed 3 nights in Jul 2021

10/10 Excellent

Stacey H., Utah

Liked: Cleanliness
Soccer Tournament with a little fun
The property was great!! I had a couple of questions for the owners and they were quick to respond. Loved what it had to offer for our family with a great pool. We liked the restaurants onsite for a night out and the kitchen in the condo so we had flexibility with our kids to make breakfast as we got going. We liked having options at hands reach.
Stayed 3 nights in Jul 2021
Response from VrboOwner on 16 Aug 2021
Thank you very much for your review. We are glad to hear you enjoyed your stay with us. Rom

10/10 Excellent

Jake W.

Liked: Cleanliness
great
PROPERTY WAS AMAZING
Stayed 7 nights in Jul 2021
Response from VrboOwner on 4 Aug 2021
We are glad to hear you enjoyed staying at our place. Regards Rom

10/10 Excellent

Doug L.

Liked: Cleanliness
Great Place
Condo was great. The Westgate complex is beautiful and well maintained. Also has a great shuttle service. Would stay here again.
Stayed 4 nights in Jul 2021
Response from VrboOwner on 14 Jul 2021
Dear Doug, Thank you for your review. We are glad to hear you enjoyed your stay with us. Regards Rom

10/10 Excellent

Tony A., Valencia, CA

Liked: Cleanliness
Easy access. Clean property. Great communications. Pets!
Nice property that is pet friendly. Good hiking and biking nearby. A short drive or bus ride to most restaurants and entertainment.
Stayed 3 nights in Jun 2021
Response from VrboOwner on 21 Jul 2021
Dear Tony, Thank you for your review. We are glad to hear you enjoyed your stay. Regards Rom

10/10 Excellent

JAMIE

Liked: Cleanliness
Awesome Property
Property was clean and the perfect size for a family of 4! We really enjoyed our stay and all of the hotel amenities! We would definitely stay here again!
Stayed 5 nights in Jun 2021
Response from VrboOwner on 27 Jun 2021
Dear Jamie, Thank you for your review. We are happy to hear you enjoyed your stay and hope to have you stay with us again in the near future. Regards Rom

10/10 Excellent

Anna K., USA

Liked: Cleanliness
Fantastic
Really enjoyed the stay. Apartment and hotel were great, owner very helpful with informative replies. Recommended. Would(will) stay again!
Stayed 6 nights in Apr 2021
Response from VrboOwner on 12 Apr 2021
Thank you Anna for your kind review. We are looking forward to host again in the near future. Regards Rom

8/10 Good

Jennette G.

Liked: Cleanliness
Spring break in Park City
We had a great stay! This was our first time in Park City. The unit was very clean and had pretty much everything we needed. Nice location to be able to get out and ski each day and to get into town for shopping and dining. Ski valet, equipment rental all on the property also a big bonus to make things easy. My only feedback on the unit that could use some attention is the shower door does not shut all the way and the mattress on the pullout couch is not very comfortable. We solved the issue by requesting a comforter from housekeeping and we used that to pad it so our daughter slept more comfortably. Also the resort itself is large and the layout can be confusing and lead to long walks to get where you want to go. I would recommend definitely using the map to familiarize yourself when you arrive. Overall a great unit, we had a great vacation! Thank you!
Response from VrboOwner on 7 Apr 2021
Thank you Jennette for your review. I am glad you enjoyed your stay. I checked the shower door and it looked ok but I will check it again. As far as the sofa sleeper mattress I am sorry to hear it was not comfortable. I need to check that mattress again since it is rather new and I was very picky in choosing a good quality mattress. I agree that the resort is big and poorly indicated, even the room numbers are confusing. It has been like this since the beginning and part of it is inherent in the design of the building. The only thing I can say is that I agree that using a map is essential at the beginning. regards Rom

10/10 Excellent

Jeff A.

Liked: Cleanliness
Good location, nice room.
All went smoothly
Stayed 7 nights in Mar 2021
Response from VrboOwner on 7 Apr 2021
Thank you Derek for your review. I am glad you enjoyed your stay. Rom

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Walkable skiing and 5 min drive to all that Park City has to offer. Guid food on site. There is new construction going on right outside the balcony but did not bother us.
Stayed 3 nights in Feb 2021

8/10 Good

Brooklyn B., Newnan, USA

Liked: Cleanliness
Great property, no view because of construction.
The property was great and clean. We would’ve liked a heads up about the construction blocking most of our view and the noise from it, kind of put a damper on our honeymoon. Other than that the resort was great.
Stayed 3 nights in Feb 2021
Response from VrboOwner on 7 Apr 2021
Hi Brooklyn, congratulations on your wedding! I am sorry to hear about the construction. Indeed they are building a new luxury hotel next door, they are actually almost done and even though the new hotel blocks part of the view from our unit you still have a nice mountain view to the other side which not many units will have after this construction is over

10/10 Excellent

Mignon P.

Liked: Cleanliness
A nice, clean space!
This is a comfortable, spacious apartment! Very easy access to the Canyons ski area and a short drive to Main Street and Deer Valley ski resort.
Stayed 4 nights in Dec 2020
Response from VrboOwner on 2 Jan 2021
Dear Mignon, Thank you for your review. Thanks Rom

10/10 Excellent

Nicole M.

Liked: Cleanliness
This was the perfect location!
Perfect location with kids! Ski in/out was amazing. Everything was just walking distance. My boys had a blast!!!
Stayed 5 nights in Dec 2020
Response from VrboOwner on 19 Dec 2020
HI Nicole, Thank you for your review. We are glad to hear you enjoyed your stay at our place. Best regards Rom

10/10 Excellent

Verified traveller

Liked: Cleanliness
Relaxing
This place is fantastic and we loved being close to the pool and the gym. The bed is really comfortable and it was a wonderful place to stay. We somehow missed the communication about the water being shut off one night but it was ok. The construction is happening outside the balcony but it also wasn’t terrible. We still enjoyed the accommodations.
Stayed 5 nights in Nov 2020
Response from VrboOwner on 4 Dec 2020
Thank you for your kind review. We are glad to hear you enjoyed your stay with us. Regards Rom

10/10 Excellent

Daniel R.

Liked: Cleanliness
Good time!
Great for a weekend getaway!
Stayed 3 nights in Sep 2020
Response from VrboOwner on 28 Sept 2020
Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Connor J.

Liked: Cleanliness
Excellent property
Everything was just how we expected it. The kitchen was well equipped and nothing disappointed other than the pools at the hotel are all shallow.
Stayed 6 nights in Jul 2020
Response from VrboOwner on 28 Jul 2020
Thank you Connor for your review. I am glad to hear you enjoyed your stay. Hope to have you stay with us again in the near future. Rom

10/10 Excellent

Jessica V.

Liked: Cleanliness
Great place!
We enjoyed our stay in park city
Stayed 11 nights in Jun 2020
Response from VrboOwner on 21 Jul 2020
Thank you for your review. Rom

10/10 Excellent

Lenka C.

Liked: Cleanliness
Beautiful place
This place was large and beautiful. Kitchen had all we needed, bathroom was large, clean, and beautiful! Property was great! We had one small issue with washer but the owner resolved it very fast. I would definitely stay again. Hotel has large indoor and outdoor pool.
Stayed 3 nights in Jun 2020
Response from VrboOwner on 29 Jun 2020
Dear Lenka, Thank you for your review and I am glad to hear you enjoyed your stay with us. stay safe and come back soon. Rom

10/10 Excellent

Chad H.

Liked: Cleanliness
Great Property
Great property and location.
Stayed 4 nights in Mar 2020

10/10 Excellent

Hyesoo S., Englewood Cliffs, New Jersey

Liked: Cleanliness
Lovely Westgate unit
This was our first time in the Westgate after staying at other properties at the Canyons, and we were not disappointed. The unit was exactly as pictured, was clean and had everything we needed. Ski valet was great and the king bed was very comfortable!
Stayed 4 nights in Feb 2020
Response from VrboOwner on 6 Mar 2020
Thank you Hyesoo for your kind review. I am glad to hear you had a great vacation staying at our place. Regards Rom

10/10 Excellent

Timothy L.

Liked: Cleanliness
Great Ski Trip
This is a very nice, high end condo. We had a great ski trip. The front desk and owner were very helpful. We enjoyed skiing this side of the mountain, Canyons much more than the other side.
Stayed 7 nights in Jan 2020
Response from VrboOwner on 6 Mar 2020
Dear Timothy, Thank you for your kind review. We are glad to hear you had a great staying at our place. Looking forward to hosting you again in the near future. Regards Rom

10/10 Excellent

Lynn W.

Liked: Cleanliness
Location...Location...Location
It doesn't get any more convenient for skiing than this condo. With the gondola a short walk away, ski valet and rental service in-house, and several excellent restaurants close by this location is perfect for a relaxing vacation. The condo is clean and comfortable. There are multiple pools and hot tubs in the building as well as a spa, yoga classes and fitness room. We loved our first visit to this area and hope it won't be our last!
Stayed 6 nights in Jan 2020
Response from VrboOwner on 6 Mar 2020
Thank you Lynn for this kind review. I am glad to hear you enjoyed your stay with us. Regards Rom

10/10 Excellent

Marina B.

Liked: Cleanliness
Enjoyed
We enjoyed a lot, especially when the animals allowed.
Stayed 12 nights in Dec 2019
Response from VrboOwner on 6 Mar 2020
Dear Marina, We are glad to hear you enjoyed your stay. Regards Rom