Title: Timhotel Paris Gare Montparnasse Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Timhotel Paris Gare Montparnasse Central hotel connected to the convention centre in Paris with a 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/6304096b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Single Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/dfb047f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/3cdbd539.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/aa4ae58e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/22aee7d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Timhotel Paris Gare Montparnasse offers a strategic base in central Paris, steps from Luxembourg Gardens. Explore nearby attractions like Le Bon Marche and Montparnasse Tower, then enjoy practical amenities including in-room WiFi and dry cleaning services. 7.2 Good ## Popular amenities - Breakfast available - Housekeeping - Laundry - 24/7 front desk - Air conditioning - Free WiFi £91 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1301&PinnedHotelID=1301&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Comfort Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/9ecb75e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 7.4 Good 3 reviews ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Eco-friendly toiletries Electric kettle - 140 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Single Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/a4f001ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 3 reviews ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Eco-friendly toiletries Electric kettle - 129 sq ft - City view - Sleeps 1 - 1 Single Bed ![Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/65bb995e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Eco-friendly toiletries Electric kettle - 161 sq ft - City view - Sleeps 3 - 3 Single Beds ![Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/a6621814.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Eco-friendly toiletries Electric kettle - 118 sq ft - City view - Sleeps 3 - 2 Single Beds ![Superior Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/d1d25d16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Bathrobes Eco-friendly toiletries - 140 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Superior Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/1400/1301/c47e1efc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Bathrobes Eco-friendly toiletries - 161 sq ft - City view - Sleeps 3 - 3 Single Beds OR 1 Single Bed and 1 Large Single Bed ## You may also like Ad ![Deluxe Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/18900/18876/d9c3e94e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Paris Baltimore Tour Eiffel Hotel Chaillot - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Timhotel-Paris-Gare-Montparnasse.h1301.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Timhotel-Paris-Gare-Montparnasse.h1301.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.84285%2C2.32085&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D-conJXxLDeb7llev2XbB9rZpho=) 22 rue de l Arrivée, Paris, Paris, 75015 #### What's nearby - Le Grand Point-Virgule - 1 min walk - 0.1 miles - Tour Montparnasse - 3 min walk - 0.2 miles - Rue de Rennes - 3 min walk - 0.2 miles - Rue de la Gaite - 6 min walk - 0.3 miles - Le Bon Marche - 12 min walk - 0.7 miles #### Getting around - Montparnasse - Bienvenue Station - 4 min walk - Montparnasse Station - 7 min walk - Orly Airport (ORY) - 22 min drive #### Restaurants - ‪Café Jeannette - ‬2 min walk - ‪Le Ciel de Paris - ‬5 min walk - ‪Dépôt Légal - ‬4 min walk - ‪Tonkatsu Tombo - ‬1 min walk - ‪Le Cosy Montparnasse - ‬6 min walk ## About this property ### Timhotel Paris Gare Montparnasse Hotel near Paris Catacombs Close to Luxembourg Gardens and Les Invalides, Timhotel Paris Gare Montparnasse provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), an electric car charging station and a front desk safe - Free newspapers, a 24-hour front desk and smoke-free property - Multilingual staff, a reception hall and a lift Room features All 77 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - Free infant beds, electric kettles and heating ## Similar properties ![Staircase](https://images.trvl-media.com/lodging/12000000/11470000/11465900/11465813/6b30f318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Miramar 15th Arrondissement - Free WiFi - Air conditioning - Breakfast available - Housekeeping 8.4 Very good 500 reviews £112 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11465813&PinnedHotelID=11465813&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, City View | Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/6000000/5200000/5196000/5195936/739effd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Montparnasse St Germain Montparnasse - Free WiFi - Air conditioning - 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Offsite parking available (EUR 30 per day) - Street parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 per person ### Family friendly - In-room cot ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Accessibility - Lift ### More - 3 buildings - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 26-inch flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Free local calls - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 per person - Nearby parking fee: EUR 30.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Timhotel Timhotel Hotel Timhotel Hotel Paris Gare Montparnasse Timhotel Paris Gare Montparnasse Timhotel Montparnasse Hotel Paris Timhotel Montparnasse Paris Timhotel Paris Gare Montparnasse Hotel Timhotel Gare Montparnasse Hotel Timhotel Gare Montparnasse Timhotel Paris Gare Montparnasse Hotel Timhotel Paris Gare Montparnasse Paris Timhotel Paris Gare Montparnasse Hotel Paris ## Frequently asked questions ### Is Timhotel Paris Gare Montparnasse pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Timhotel Paris Gare Montparnasse? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Timhotel Paris Gare Montparnasse on 30 Nov 2025 start from £91.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Paris-Hotels-Timhotel-Paris-Gare-Montparnasse.h1301.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Timhotel Paris Gare Montparnasse? > Timhotel Paris Gare Montparnasse doesn't offer parking. ### What time is check-in at Timhotel Paris Gare Montparnasse? > Check-in start time: 2 PM; check-in end time: anytime. ### What time is check-out at Timhotel Paris Gare Montparnasse? > Checkout is at noon. ### Where is Timhotel Paris Gare Montparnasse located? > Located in 15th Arrondissement, this hotel is within 1 mile (2 km) of Tour Montparnasse, Paris Catacombs and Les Invalides. Louvre Museum and Eiffel Tower are also within 2 miles (3 km). Montparnasse - Bienvenue Station and Falguiere Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Timhotel Paris Gare Montparnasse Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 7.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 153 8 - Good 424 6 - Okay 259 4 - Poor 104 2 - Terrible 49 ### 8/10 Good #### JOHN 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Good functional hotel, no frills. Breakfast ok but very cramped breakfast room. ##### JOHN Stayed 1 night in Sep 2025 ### 6/10 Okay #### Feiber 25 Aug 2025 Liked: Cleanliness A place just to stay if you need to get to Gare Montparnasse. It is not confortable to stay for more than 1 night. ##### Feiber Stayed 2 nights in Aug 2025 ### 8/10 Good #### Patsy 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were helpful with finding refrigeration for my medication. Location was good across from the Gare & Metro stations ##### Patsy Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Thomas Jr 3 Feb 2025 Liked: Staff & service Disliked: Property conditions & facilities Room size is not what I expected and the lift too. Staffs are friendly and helpful. Location is excellent since our train to and from Lourdes at Gare Montparnasse is just a walk away. Lots of restaurants and bars nearby. ##### Thomas Jr Stayed 4 nights in Jan 2025 ### 8/10 Good #### Karen 10 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location for us Great location, transport across the road, room was adequate, ##### Karen Stayed 3 nights in May 2023 ### 8/10 Good #### Poh Kean 28 Jan 2025 Room a bit small but the surprise is having 2 toilets in the triple room. This is the plus point 👍 Breakfast is ok ##### Poh Kean Stayed 1 night in Jan 2025 ### 8/10 Good #### Shuoh 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to train station ##### Shuoh Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Karen 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Small and friendly. ##### Karen Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### David 17 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Everything was great. Great service at the front desk. Room was clean and roomy. ##### David Stayed 1 night in Jul 2022 ### 6/10 Okay #### Verified traveller 20 Sept 2024 Liked: Staff & service #### Basic Hotel Old finishes and some mold in bathroom ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### blanca 12 Jun 2023 Liked: Staff & service It is close to the train station and restaurants. In my opinion needs to improve in clean carpets. ##### blanca Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Lale 6 May 2024 Liked: Cleanliness, staff & service Rooms are very small. Bathroom and shower even smaller. An average built American would not be able to take a shower in this bathroom. Place was clean and staff was courteous. This hotel is very close to Gare Montparnasse ##### Lale Stayed 1 night in May 2024 ### 6/10 Okay #### Jasper 10 May 2024 Liked: Cleanliness, staff & service Nice staff. Rooms are tiny and bathrooms are somewhat tight. Clean and good for budget travel. A lot of traffic noise in the area but not terrible. First night there was a dog barking in one of the apartments below for hours. ##### Jasper Stayed 3 nights in May 2024 ### 6/10 Okay #### Craig 17 Sept 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff pleasant and helpful. Room tiny but what do you expect in Paris? Main concern: poorly cleaned and poorly maintained - carpet covered in debris and hair at outset - not cleaned during my stay. ##### Craig Stayed 6 nights in Sep 2022 ### 4/10 Poor #### Maurizio 14 Oct 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### noise noise noise absolutely not worthy for that high price, only plus is the location ##### Maurizio Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Angel 14 Sept 2023 Liked: Staff & service Wasn’t in a great part of town ##### Angel Stayed 1 night in Sep 2023 ### 8/10 Good #### Christiane 10 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Situation ##### Christiane Stayed 1 night in Aug 2022 ### 8/10 Good #### Yessy 30 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities The staff are AMAZING! Very helpful. The only thing that sucks is that there is NO AC!! ahh! the hotel room is not very spacious & it was a little crowded for three people. ##### Yessy Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Judith 6 Oct 2024 Disliked: Cleanliness Night time desk agent was fine. Daytime agent was terse and seemed mad when asked a few questions. Not great at customer service. Staff walked into my room while i was napping. Glared at me when i told him someone outsde the hotel had just tried to pickpocket me. ##### Judith Stayed 1 night in Oct 2024 ### 6/10 Okay #### Jason 7 Jun 2023 Disliked: Property conditions & facilities, room comfort I will not stay at this hotel again. Very disappointed in the room and service and lack of amenities ##### Jason Stayed 5 nights in May 2023 ### 6/10 Okay #### Nha 15 Sept 2023 The first room we received is not exactly the same as in the photo we saw when we book. The property managed to exchange the room for us even they have limit choice. And because of the weather in the summer season, I need to open the window as there is no air conditioner. That's why the noise was comimg in. ##### Nha Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Verified traveller 23 Oct 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Avoid this hotel! This hotel should be avoided, if possible. This hotel is run down, rooms are dirty, rooms are extremely noisy, it's in short a dump, and they charge exorbitant prices (for a dump!) Below are some takeaways: 1. We could clearly hear entire conversations taking place in neighbouring rooms (below, above, to the sides), we could hear people going to the bathroom (yeah...) next door...the walls are literally paper thin! 2. The staircase smells extremely strongly of mould. There was a hole in the wall of the lobby where water came in when it rained outside (see picture), there was water damage in our room's ceiling (see picture). 3. The room was not clean and many details, such as towel hangers, were broken or poorly maintained (rust/dirty) or just dirty (again see pictures). 4. We paid over 200EUR/night/room - we should have known better....joke's on us, don't repeat our mistake! We will never come back here and hope that this review is helpful for other travellers. Staff do their best to be helpful and welcoming, but again, the service leaves a lot to be desired - check-in/out is slow, welcome is grumpy/lazy. Avoid, avoid, avoid! ![Broken towel hanger](https://a.travel-assets.com/ugc/hotel-reviews/B26731EE1E60FF01E92BF4E1936EBF961100DB9E1666565969256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rusty shower](https://a.travel-assets.com/ugc/hotel-reviews/2E115008CC4602AD323CD27DB84B75294645C0D61666565969127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poor maintenance](https://a.travel-assets.com/ugc/hotel-reviews/40194979C81B93247DFEAA024372E7639A8DE6E81666565969335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ceiling water damage](https://a.travel-assets.com/ugc/hotel-reviews/21CEFD25CB9655EE100DAB9D96479DA6B5BB87441666565969253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Christina 1 Aug 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT stay in this hotel, it is under extreme poor management and condition is appalling. It is closer to a one star hotel, than a three star as it claims to be. We stayed at Ibis budget hotel and it was better than here. 1. Poor maintenance: The rooms are narrow with very disgusting shower area. There were many rust stains, walls were cracked and the shower head had very weak water pressure. The shower door could not even be closed properly. 2. Poor customer service: We lodged a complaint about our missing personal belongings, but this was the beginning of our nightmare. The reception came to inspect our room and while she apologised and promised to investigate and update us in the morning, we heard nothing the next day morning. We dealt with several other receptionists regarding the issue but especially with Lilit, one of the middle age woman with blonde hair, she treated us with a dismissive attitude and was reluctant to help. 3. Poor management: We were told that we could talk to the manager (Alexander Nicolet)the next day 9-10am but the manager never showed up, even after the receptionist made a call to him, he claimed he has meeting to attend and will not come. We are clearly not valued/ prioritised as customers. Staying at this hotel had been exhausting. We want a full refund of our stay here for all the energy and time wasted due to poor management. We only got a refund for the towel after we said we will call the police for record of missing item. ##### Christina Stayed 6 nights in Jul 2022 ### 2/10 Terrible #### Joshua 12 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities My first night I was woken from sleep due to running water in the shower. I went to check it and discovered water pouring from the ceiling vent as the person in the level above showered!! What makes this worse was that this is an issue staff already knew about! I was transferred 3 different rooms during my staff here and all four of the bathrooms had mold (see picture). One of the bathroom doors couldn't close properly (unhygienic). And ended up in a smaller bed than what I paid for (by this stag too tired to deal with unhelpful staff). Not a single apology or similar. Tried to get refund 8/11th but was passed off by dismissive front desk woman to Alba the assistant manager who wasn't available. All the rooms here have thin walls (I can hear the neighbouring rooms occupants yawn and talk), sounds from the busy street at all hours, the showers are tiny & difficult to manage - I am slim & agile so must be very difficult for someone larger or less mobile. Do yourself a favour and skip this hotel. ![Just some of the mold found in the 4 bathrooms I saw](https://a.travel-assets.com/ugc/hotel-reviews/0a817d48-d8ca-442e-b21e-5ae7c4d5ce04-1762932504680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom door couldn't close fully](https://a.travel-assets.com/ugc/hotel-reviews/f9ace241-8ff5-4a25-9c46-69f0696f41a0-1762932547980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joshua Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Viviane 13 Jun 2025 Liked: Staff & service Disliked: Cleanliness, room comfort O quarto em si, pequeno sem frigobar, pouca luminosidade, mas atendo bem a necessidade. Mas em contraponto o café era muito bom e diverso. ##### Viviane Stayed 9 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [L’Hôtel du Collectionneur Paris](https://www.expedia.co.uk/Paris-Hotels-LHotel-Du-Collectionneur-Paris.h994215.Hotel-Information) > > [Crowne Plaza Paris Republique by IHG](https://www.expedia.co.uk/Paris-Hotels-Crowne-Plaza-Paris-Republique.h17013.Hotel-Information) > > [Grand Hotel Leveque](https://www.expedia.co.uk/Paris-Hotels-Grand-Hotel-Leveque.h5951861.Hotel-Information) > > [La Clef Louvre Paris by The Crest Collection](https://www.expedia.co.uk/Paris-Hotels-La-Clef-Louvre-Paris-By-The-Crest-Collection.h526631.Hotel-Information) > > [Citadines Saint-Germain-des-Prés Paris](https://www.expedia.co.uk/Paris-Hotels-Citadines-Aparthotel-Saint-Germain-Des-Pres-Paris.h374356.Hotel-Information) > > [NH Paris Gare De l'Est](https://www.expedia.co.uk/Paris-Hotels-Holiday-Inn-Paris-Gare-De-LEst.h517050.Hotel-Information) > > [Novotel Paris Les Halles](https://www.expedia.co.uk/Paris-Hotels-Novotel-Paris-Les-Halles.h24795.Hotel-Information) > > [Hilton Paris Opera](https://www.expedia.co.uk/Paris-Hotels-Hilton-Paris-Opera.h2002.Hotel-Information) > > [Hôtel National Arts et Métiers](https://www.expedia.co.uk/Paris-Hotels-Hotel-National-Arts-Et-Metiers.h17754301.Hotel-Information) > > [Les Jardins du Marais](https://www.expedia.co.uk/Paris-Hotels-Les-Jardins-Du-Marais.h20931.Hotel-Information) > > [Melia Paris La Defense](https://www.expedia.co.uk/Paris-Hotels-Melia-Paris-La-Defense.h8510735.Hotel-Information) > > [The Originals Boutique, Hôtel Maison Montmartre Paris Les Puces](https://www.expedia.co.uk/Paris-Hotels-The-Originals-Boutique.h22833616.Hotel-Information) > > [Hotel Dame des Arts](https://www.expedia.co.uk/Paris-Hotels-Hotel-Dame-Des-Arts.h3117356.Hotel-Information) > > [Four Seasons Hotel George V](https://www.expedia.co.uk/Paris-Hotels-Four-Seasons-Hotel-George-V.h6642.Hotel-Information) > > [Hotel Saint Dominique](https://www.expedia.co.uk/Paris-Hotels-Hotel-Saint-Dominique.h5583.Hotel-Information) > > [Hotel Helzear Etoile](https://www.expedia.co.uk/Paris-Hotels-Hotel-Helzear-Etoile.h19074687.Hotel-Information) > > [Hyatt Regency Paris Etoile](https://www.expedia.co.uk/Paris-Hotels-Hyatt-Regency-Paris-Etoile.h1337.Hotel-Information) > > [Hôtel Rochechouart, a Member of Design Hotels – Orso Hotel](https://www.expedia.co.uk/Paris-Hotels-Hotel-Rochechouart.h2905.Hotel-Information) > > [The Hoxton Paris](https://www.expedia.co.uk/Paris-Hotels-The-Hoxton-Paris.h16015733.Hotel-Information) > > [Victoria Palace Hotel Paris](https://www.expedia.co.uk/Paris-Hotels-Victoria-Palace-Hotel-Paris.h23124.Hotel-Information) > > [Hôtel des Grands Voyageurs](https://www.expedia.co.uk/Paris-Hotels-Hotel-Des-Grands-Voyageurs.h2105.Hotel-Information) > > [OKKO Hotels Paris Gare de l'Est](https://www.expedia.co.uk/Paris-Hotels-OKKO-Hotels-Paris-Gare-De-LEst.h34366332.Hotel-Information) > > [Pullman Paris Montparnasse Hotel](https://www.expedia.co.uk/Paris-Hotels-PULLMAN-PARIS-MONTPARNASSE-Hotel.h17333.Hotel-Information) > > [Mom’Art Hotel](https://www.expedia.co.uk/Paris-Hotels-MOMART-HOTEL.h22647935.Hotel-Information) > > [25hours Hotel Terminus Nord](https://www.expedia.co.uk/Paris-Hotels-25hours-Hotel-Paris-Terminus-Nord.h15940.Hotel-Information) > > [Pley Hotel](https://www.expedia.co.uk/Paris-Hotels-Pley-Hotel.h13188.Hotel-Information) > > [Hotel Des Arts Paris Montmartre](https://www.expedia.co.uk/Paris-Hotels-Hotel-Des-Arts-Paris-Montmartre.h565298.Hotel-Information) > > [Kimpton St Honore Paris by IHG](https://www.expedia.co.uk/Paris-Hotels-Kimpton-St-Honore-Paris.h62984874.Hotel-Information) > > [Mercure Paris Boulogne](https://www.expedia.co.uk/Paris-Hotels-Mercure-Paris-Boulogne.h433418.Hotel-Information)