Title: Novotel Paris Créteil Le Lac Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Paris Créteil Le Lac Family-friendly hotel with seasonal outdoor pool and 24-hour front desk ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/5309d0b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/db206e27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/73f0b91e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/1478ee93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/de0aedb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Paris Créteil Le Lac, near Paris Expo, offers a peaceful retreat amid natural beauty. Guests enjoy authentic French cuisine at La Cabane, relax in the garden or terrace, and connect with high-speed WiFi. Children love the playground and arcade room. 7.4 Good ## Popular amenities - - Bar - Pool - Room service - Pet-friendly - Air conditioning £84 includes taxes & fees 21 Nov - 22 Nov ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Classic Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/ad9668b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Blackout curtains - 269 sq ft - Sleeps 4 - 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/9b83d596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed with Sofa bed, Lake View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Blackout curtains - 323 sq ft - Lake view - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/9b83d596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed with Sofa bed 8.4 Very good 7 reviews ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Blackout curtains - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Family Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/0111b41d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Queen Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Sofa bed - double - 463 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913200/913186/0e0598d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Village d'Ile-de-France Bailly-Romainvilliers - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Novotel-Paris-Creteil-Le-Lac.h5415.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Novotel-Paris-Creteil-Le-Lac.h5415.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.78089%2C2.44604&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=naa7yIwQE1rU0TqY8U9sW6NFinw=) Rue Jean Gabin RN 186, Creteil, Val-de-Marne, 94000 #### What's nearby - Creteil Soleil - 15 min walk - 0.8 miles - Notre-Dame - 28 min drive - 10.1 miles - Luxembourg Gardens - 31 min drive - 15.3 miles - Louvre Museum - 34 min drive - 10.7 miles - Eiffel Tower - 36 min drive - 18.1 miles #### Getting around - Creteil - Universite Station - 14 min walk - Creteil Pompadour Station - 19 min walk - Roissy - Charles de Gaulle Airport (CDG) - 45 min drive #### Restaurants - ‪McDonald's - ‬15 min walk - ‪Hippopotamus Steakhouse - ‬14 min walk - ‪Le Paradis du Fruit - ‬15 min walk - L’instant Wok - ‪Burger King - ‬15 min walk ## About this property ### Novotel Paris Créteil Le Lac Upscale family-friendly hotel near Paris Expo At Novotel Paris Créteil Le Lac, you can look forward to a terrace, a shopping centre on-site and a garden. The on-site French cuisine restaurant, La Cabane, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and a banquet hall - Smoke-free property, a 24-hour front desk and a water dispenser - Guest reviews give top marks for the helpful staff Room features All 110 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. More conveniences in all rooms include: - Highchairs, free infant beds and free extra beds - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, toasters and electric kettles ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/27100/27079/3932db5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Paris Orly Rungis Rungis - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.2 Very good 1,000 reviews £88 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=27079&PinnedHotelID=27079&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet breakfast on weekdays (EUR 19 per person)](https://images.trvl-media.com/lodging/62000000/61640000/61631200/61631156/e7b7a6e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Paris Creteil La Source - 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22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=22602&PinnedHotelID=22602&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25300/25260/3d8a708e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Paris Vaugirard Porte de Versailles 15th Arrondissement - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 854 reviews £123 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=25260&PinnedHotelID=25260&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of EUR 35 - Snack bar/deli ### Restaurants on site - La Cabane ### Things to do - Arcade/game room - Library - Playground - Seasonal outdoor pool - Shopping centre - TV in common areas ### Family friendly - Arcade/game room - Dining table - Free rollaway/extra bed - High chair - In-room cot - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,486 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Garden - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Limited room service - Toaster ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Heating - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 1:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per night - A tax is imposed by the city: EUR 7.48 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 per person - Pet fee: EUR 10 per pet, per stay - Service animals are exempt from fees - Hosted evening meal: EUR 35 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 11:00 AM to 8:00 PM ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Novotel Paris Creteil Le Lac Créteil Créteil Lac Créteil Paris Lac Créteil Novotel Créteil Novotel Creteil Le Lac Hotel Creteil Novotel Paris Créteil Le Lac Hotel Novotel Lac Novotel Paris Créteil Lac Novotel Paris Créteil Lac Creteil Novotel Paris Créteil Lac Hotel Novotel Paris Créteil Lac Hotel Creteil Novotel Hotel Créteil Créteil Novotel Novotel Paris Créteil Le Lac Creteil Novotel Paris Créteil Le Lac Hotel Creteil ## Frequently asked questions ### Does Novotel Paris Créteil Le Lac have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. ### How much does it cost to stay at Novotel Paris Créteil Le Lac? > As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Paris Créteil Le Lac on 21 Nov 2025 start from £83.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Paris-Hotels-Novotel-Paris-Creteil-Le-Lac.h5415.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Paris Créteil Le Lac pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Novotel Paris Créteil Le Lac? > Self-parking is free at this property. ### What time is check-in at Novotel Paris Créteil Le Lac? > Check-in start time: 2:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours. ### What time is check-out at Novotel Paris Créteil Le Lac? > Checkout is at noon. ### Where is Novotel Paris Créteil Le Lac located? > Located on a lake, this family-friendly hotel is within 12 mi (20 km) of Notre-Dame, Luxembourg Gardens and Louvre Museum. Champs-Élysées and Palais Garnier are also within 12 mi (20 km). Creteil - Universite Station is 14 minutes by foot and Creteil - Prefecture Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Paris Créteil Le Lac Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 187 8 - Good 270 6 - Okay 168 4 - Poor 76 2 - Terrible 48 ### 10/10 Excellent #### AVELINO 3 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very nice. ##### AVELINO Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Yassine 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent ! This is my second time at Novotel Creteil Le Lac and it was again excellent! The staff is just amazing ! The hotel is very close to Creteil University metro station (Line 8) which is very convenient for people looking to visit Paris. Special thanks to Alima and all the restaurant / breakfast staff. ##### Yassine Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Adama 24 Feb 2023 Liked: Cleanliness, staff & service I enjoyed my stay. All the hotel workers are nice. I thank specially, Maria at the breakfast, she’s very nice, friendly and very respectful. ##### Adama Stayed 5 nights in Feb 2023 ### 8/10 Good #### Athena Marie 1 Jul 2025 Liked: Cleanliness, staff & service Clean and nice. Staff tried their best with English, but we don't speak any french, so communications were a little hard at times. Tv kept turning off, and wouldn't connect. Bathtub extremely strange. Had to literally climb in as it is knee high. I'm disabled, and this is very hard to handle. ##### Athena Marie Stayed 6 nights in Jun 2025 ### 8/10 Good #### Ayotunde 22 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue. ##### Ayotunde Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Muhammad 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Stay,highly recommen, best hotel. Our week-long stay here was absolutely incredible. The staff provided outstanding service, always attentive and ensuring a seamless experience. Housekeeping was impeccable—rooms were cleaned daily, and staff even checked in to offer additional cleaning. Returning to a spotless, well-maintained room each day was truly delightful. The location is perfect, with the lake just a short walk away and a large shopping mall only 10 minutes on foot. Parking is convenient, featuring ample space and EV charging stations, making it ideal for electric vehicle owners. Overall, this stay exceeded expectations in every way. A well-deserved 10/10—highly recommended. ##### Muhammad Stayed 5 nights in Feb 2025 ### 8/10 Good #### Simon 22 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities This hotel is conveniently located for the metro (around 15 mins walk) which we wanted to use to get into the heart of Paris. The public areas in the hotel are modern but the room we stayed in was a little tired. Having said that we all slept well and would quite happily stay there again. The hotel also felt safe and the staff were very helpful. ##### Simon Stayed 3 nights in Aug 2022 ### 4/10 Poor #### Frederick 11 Jul 2024 Needs an update ##### Frederick Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Verified traveller 11 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never come again 1\. Outdated and smelly room. 2. Dangerous access with icy lobby stairs, no pathway for luggage. 3. Not so friendly staff and takes a lifetime to check out. Asked questions and don't understand. ##### Verified traveller Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Verified traveller 30 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unless you want to spoil your trip never go here. We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance. ##### Verified traveller Stayed 4 nights in Aug 2024 ### 8/10 Good #### Christian 2 Sept 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Stay here and do yourself, say yes to breakfast!! Sandrine makes the best breakfast in town! Everything is tasty. Of course, the croissant, the baguette, the bread in general is fresh and delicious. They gave yogurt with fruits in the side. They have various different kind of cheese. Great juices, hot chocolate, coffees, espressos, cappuccinos, etc. They even have bacon which is really not a French classic! They have cereals and pastries. I'm sure I forget some stuff. And everything is the best! The service staff at the restaurant and in the hotel is top notch. The only negative is the gate to get to the hotel didn't work when we were there. And the hotel would need a little refreshing of the rooms. But we would come back and stay there again in a heartbeat. 45 minutes drive or metro to Paris center. ##### Christian Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Sue 23 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My daughter and I stayed at this hotel as we were attending a wedding in Paris. It is set in a quiet residential area next to a large lake and although close to a road there was no traffic noise. There was plenty of parking at the hotel. There is a train station you can walk to and bus stops nearby, however, we did not use them, so I can not comment on them. Close by is a large, modern shopping mall, a 10 minute walk away, with a bug selection of shops and a huge supermarket. Inside the mall there were a wide range of places to eat all through the day and into the evening, including a McDonald’s. We used the hotel restaurant for dinner and the food and service were excellent. You can scan a menu to read it in English, which was very helpful. We arrived very late at night after travelling on the Eurostar and were welcomed and booked in quickly and efficiently. The room was spacious and clean and was serviced every day. The bed was very comfortable. There was a kettle and cups and a few fruit teas bags and along with a small fridge/chiller in the room. There are water stations in the hallways where you can get chilled still or sparking water in a glass bottle, which was provided in the room. We had a great stay at this hotel and found all of the staff friendly, welcoming and helpful. ##### Sue Stayed 6 nights in Apr 2024 ### 6/10 Okay #### Verified traveller 15 Aug 2025 Liked: Staff & service The air conditioner was setup to limit the cooling The hôtel is a bit old Need to be refreshed ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kayoko 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bed comfort ##### Kayoko Stayed 6 nights in Jul 2025 ### 2/10 Terrible #### Jean 21 Jul 2025 #### Pas très bien, Bonjour, Un accueil pas très chaleureux, et des service, normalement gratuit, comme la wifi, mais ça ne fonctionnait pas dans l’hôtel, aussi l’as décoration et à désiré. ##### Jean Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Alexandre 16 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible séjour Séjour déplorable dans un hôtel Novotel soi-disant "4 étoiles" à Créteil. Nous avons été extrêmement déçus par la qualité de l’établissement. Dès notre arrivée, nous avons dû monter plusieurs escaliers pour accéder au hall, puis à un ascenseur si étroit qu’il ressemblait plus à un monte-charge. Autant dire que c’était un véritable parcours du combattant avec une poussette. La chambre était sombre, étouffante (la climatisation étant inexistante ou très peu efficace), avec des moquettes tachées, des traces de sang sur les murs et même des araignées. L’ambiance générale était oppressante, au point que nous avons tenté de fuir la chambre en allant à la piscine… qui s’est révélée minuscule et totalement bondée. Le personnel, visiblement épuisé et peu aimable, semblait subir autant que les clients les conditions de cet hôtel, qui n’a rien d’un 4 étoiles. Une expérience extrêmement décevante, indigne du standing annoncé. Nous ne reviendrons pas. ##### Alexandre Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Stefania 8 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Top! Consigliatissimo Molto confortevole e spaziosa la camera c'era tutto quello che serviva anche il caffè! ##### Stefania Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Jérôme 30 Jun 2025 Liked: Cleanliness, room comfort #### Pas un standard Novotel Arrivée vers 14h. 30 min d'attente pour avoir la clé Le barman super bruyant. Chambre handicapé, vous prenez une douche, il y a de l'eau sur 50% du sol. Par de cuillères pour le café. Des gens bizarres sur le parking. Petit déjeuner de mauvaise qualité. ##### Jérôme Stayed 1 night in Jun 2025 ### 4/10 Poor #### Peter 13 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Schlechte Bedienung, schlechte Besetzung am Rezeption, Zimmer nicht sauber, Dousche funk tuinierte nicht. Schreckliches Hotel ##### Peter Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Florence 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait Beau séjour, la réceptionniste très sympa , ainsi que celle du bar restaurant . Tout était satisfaisant ##### Florence Stayed 1 night in Apr 2025 ### 6/10 Okay #### Patricia 13 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Bonjour, j'ai passé un bon moment, sauf, que le soir c'est assez bruyant et petit déjeuner nul ! Car vénoiserie brulé, pas de fruit et de yahourt ! Donc à revoir ! Merci. ##### Patricia Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Laurence 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Accueil au Top Accueil excellent. Personnel extrêmement serviable et bienveillant que cela soit pour la chambre ou pour le restaurant ##### Laurence Stayed 1 night in Feb 2025 ### 4/10 Poor #### Adam 20 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel, don’t get breakfast though!! Hotel is nice, breakfast was very bad, they also charged me for at the hotel for 3 breakfasts when I only had breakfast once (added to the room upon arrival for one day). They said that a manager would contact me to refund me and they did not, I have called multiple times but no one answers the phone. ##### Adam Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Azimullah 3 Jan 2025 Liked: Property conditions & facilities good ##### Azimullah Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Varrill 2 Dec 2024 Liked: Cleanliness, staff & service, amenities Well the air conditioning does not get colder. Needs either filter changes for maintenance. ##### Varrill Stayed 3 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Marriott Village d'Ile-de-France](https://www.expedia.co.uk/Paris-Hotels-Marriott-Village-DIle-De-France.h913186.Hotel-Information) > > [Staycity Aparthotels, Near Disneyland® Paris](https://www.expedia.co.uk/Paris-Hotels-Staycity-Aparthotels-Marne-La-Vallee.h33864833.Hotel-Information) > > [Aparthotel Adagio Val d'Europe près de Disneyland Paris](https://www.expedia.co.uk/Paris-Hotels-Aparthotel-Adagio-Marne-La-Vallee-Val-DEurope.h913993.Hotel-Information) > > [Disneyland® Hotel](https://www.expedia.co.uk/Paris-Hotels-Disneyland-Hotel.h1102911.Hotel-Information) > > [Hotel Dali Val d'Europe, Tapestry Collection by Hilton](https://www.expedia.co.uk/Paris-Hotels-Hotel-Dali-Val-DEurope.h71143955.Hotel-Information) > > [Disney Hotel Santa Fe](https://www.expedia.co.uk/Paris-Hotels-Disneys-Hotel-Santa-Fe.h1102907.Hotel-Information) > > [Aparthotel Adagio Serris - Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Aparthotel-Adagio-Serris-Val-DEurope.h5250296.Hotel-Information) > > [Les Villages Nature Paris](https://www.expedia.co.uk/Paris-Hotels-Villages-Nature-Paris-By-Center-Parcs.h32986869.Hotel-Information) > > [Residhome Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Residhome-Val-DEurope.h1680541.Hotel-Information) > > [Eklo Hotels Paris Marne La Vallée](https://www.expedia.co.uk/Paris-Hotels-Eklo-Marne-La-Vallee.h66335235.Hotel-Information) > > [Disney Newport Bay Club](https://www.expedia.co.uk/Paris-Hotels-Disney-Newport-Bay-Club.h1102912.Hotel-Information) > > [voco Paris – Porte de Clichy by IHG](https://www.expedia.co.uk/Paris-Hotels-Voco-Paris-Porte-De-Clichy.h1604695.Hotel-Information) > > [Grand Magic Hotel Marne La Vallée](https://www.expedia.co.uk/Paris-Hotels-Magic-Circus-Hotel.h921542.Hotel-Information) > > [Aparthotel Adagio Paris Montrouge](https://www.expedia.co.uk/Paris-Hotels-Aparthotel-Adagio-Paris-Montrouge.h1903376.Hotel-Information) > > [Relais Spa Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Relais-Spa-Val-DEurope.h3555817.Hotel-Information) > > [Campanile Val de France](https://www.expedia.co.uk/Paris-Hotels-Campanile-Val-De-France.h1133407.Hotel-Information) > > [Disney Hotel New York - The Art of Marvel](https://www.expedia.co.uk/Paris-Hotels-Disney-Hotel-New-York-The-Art-Of-Marvel.h1066613.Hotel-Information) > > [B&B Hôtel près de Disneyland® Paris](https://www.expedia.co.uk/Paris-Hotels-BB-Hotel-At-Disneyland-Paris.h10221028.Hotel-Information) > > [Dream Castle Hotel](https://www.expedia.co.uk/Paris-Hotels-Dream-Castle-Hotel.h1046317.Hotel-Information) > > [Explorers Hotel](https://www.expedia.co.uk/Paris-Hotels-Explorers-Hotel.h1060090.Hotel-Information) > > [Hôtel l'Elysée Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Hotel-LElysee-Val-DEurope.h977951.Hotel-Information) > > [Disney Davy Crockett Ranch](https://www.expedia.co.uk/Paris-Hotels-Disneys-Davy-Crockett-Ranch.h1102904.Hotel-Information) > > [Disney Sequoia Lodge](https://www.expedia.co.uk/Paris-Hotels-Disneys-Sequoia-Lodge.h1102910.Hotel-Information) > > [Courtyard by Marriott Paris Arcueil](https://www.expedia.co.uk/Paris-Hotels-Courtyard-By-Marriott-Paris-Arcueil.h4129358.Hotel-Information) > > [Residence du Parc - Val D'Europe](https://www.expedia.co.uk/Paris-Hotels-Residence-Du-Parc-Val-DEurope.h1502968.Hotel-Information) > > [Camping Le Parc de Paris](https://www.expedia.co.uk/Paris-Hotels-Camping-Le-Parc-De-Paris.h11083546.Hotel-Information) > > [Disney Hotel Cheyenne](https://www.expedia.co.uk/Paris-Hotels-Disneys-Hotel-Cheyenne.h1102906.Hotel-Information) > > [Center Parcs Villages Nature Paris](https://www.expedia.co.uk/Paris-Hotels-Villages-Nature-Paris-At-Disneyland-Paris.h17956041.Hotel-Information) > > [Moxy Paris Val D’Europe](https://www.expedia.co.uk/Paris-Hotels-Moxy-Paris-Val-DEurope.h83018458.Hotel-Information) > > [Radisson Blu Hotel Paris, Marne-la-Vallée](https://www.expedia.co.uk/Paris-Hotels-Radisson-Blu-Hotel-Paris.h1352343.Hotel-Information)