DO NOT STAY HERE!!! This property was disgusting and staff were so rude. When we got to the hotel, they gave us our room key and we (one at a time because it was so small) got into the lift and went up to the floor our room was on. When I opened the door there was already someone occupying the room. I apologized and went back down. They then put us in an outdoor room that was barely connected to the hotel. The window in the room was broken/cracked, it was on the ground level, the coffee machine did not work, there was mold in the bathroom and the carpets were obviously stained in multiple locations. I asked to move to a different room and they said they would move us the next day when one opened. In the meantime, Expedia sent me an email asking how check in went so I was honest and submitted the review. The next morning when we went to move rooms, the extremely rude man at the desk said that we gave a bad review so the room we were in was the room we got. He was so rude that I was literally in tears. Because they refused to move us and we did not feel comfortable in the dirty and unsafe room, we ended up leaving the hotel and they would not refund us at all. Very disappointed by this and would highly advise people to avoid this hotel and their staff!!
