Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
52% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by Christian from Germany

total vernachlässigt und ungepflegt

Posted 10-Jan-2016 on Hotels
dies ist ein total heruntergekommenes Hotel in einer schönen Umgebung. Vor allem ist es extrem ungepflegt und vernachlässigt. Z.B. die Fenster im Restaurant sind so schmutzig, dass mal kaum rausgucken kann. Die Führung des Personals ist so schlecht, da alle offensichtlich so schlecht geschult sind. Besonders für europäische Gäste gibt es viel bessere Hotels in der gleichen Kategorie.
2 out of 5
by Alexander from UK

A tired Hotel that's remote, but nice sea views

Posted 10-Dec-2015 on Hotels
This hotel definitely feels that ours seen better days and it's now looking quite tired. Check-in took an extraordinarily long time with little communication what the problems were, and the reception desk is plagued by flies, but we eventually got there. The room was okay but looking tatty and poor cleaning standards, e.g. Under the bed and cupboards were caked in dust and crumbs which wasn't nice. However the room boasted a lovely view of the sea and a small balcony. The dining options are limited and we weren't very impressed with the Thai taste restaurant. It's also a long drive into the report from other dining options which was inconvenient. The pool was good and the beach access was very convenient, it's a shame that the children's play area is in a marsh area so want useable which our son was not impressed.
1 out of 5
by Safee from Hong Kong

Nothing Swiss about this hotel

Posted 09-Dec-2015 on Hotels
Not much English spoken by the staff - say yes and smile a lot...slow service standards, very dated hotel and decor, desperately needs modernising... As the duty manager admited, not for westerners more for local Malays..Poor all round
4 out of 5
by A verified traveller

Reasonably priced beach front hotel

Posted 08-Dec-2015
The check-in experience was relatively painless and the reception staff was welcoming. I'm a local, so i always brace myself for sub-standard hospitality by local staff, but it clearly wasn't the case here. The room was perfect with a decent view. The TV signal was typically grainy, but i didn't drive 400km just to watch TV anyway. Also, inexplicably there were too many flies in the room, which is why I rated the rooms poorly. Apart from that, everything was great. Decent beach, great pool, friendly staff. Would consider coming back.
1 out of 5
by A verified traveller

Posted 16-Nov-2015 on Hotels
The hotel was very old, not clean, and need seriously renovation. At the moment is it not worth the money. Also the hotel.com review says that the hotel i 5.6 km from Lumut, but it is 40 km.
3 out of 5
by ROZITA from Seremban, Ng Sembilan

Posted 11-Nov-2015 on Hotels
The hotel's surrounding was great with nice view and big pool. However, there were too many flies around the hotel. Check-in is considered slow due to manual process. Should have drop-in check-out box.
3 out of 5
by tze keong from klang

Not a bad stay

Posted 16-Oct-2015 on Hotels
it was a pleasant stay. Some improvement needs to be done on the hotel services. Staffs are ok but not very friendly. Swimming pool is not very clean. Spacious room and they got me a licked room with my parents.
4 out of 5
by MAZUWIN from Hutan Melintang

Good

Posted 07-Oct-2015 on Hotels
Good
4 out of 5
by A verified traveller

Posted 29-Sep-2015 on Hotels
The staff are very friendly and always trying to assist . Excellent hill top sea view of Pangkor Island . However urgent repair of damaged false ceiling owing to leaking sewer pipe would help .
1 out of 5
by Jocelyn from Kuala Lumpur

Will definitely not go back again

Posted 06-Sep-2015 on Hotels
The hotel was full of flies. From the reception to the restaurant and even inside the rooms. We were told that there's a chicken barn nearby hence all the flies. The beach was not clean and the restaurant food sucks. Driving out to the nearest hotel would take about 30 minutes at least.