Pandean Holidays from £756

Great service from all the staff. Plenty of choices for breakfast. The pool and its area feels like an oasis in the middle of the city.

Property is nice. The Shower in my room didn’t work properly. Breakfast was not as good as last time I was at the hotel( last year) All in all a good hotel.

I like to staying in this place very nice people.

Surakarta is a wonderful city but here are better hotels. Hotel beds are wonderfully comfortable but the atmosphere control is poor and service could be more gracious and better informed. The architecture is not functional and the building has high heat load on the face. The AC can't cope in some rooms and in general the communal areas are not well air conditioned and too hot. The manager gave us a room upgrade when it was clear our room couldn't be cooled below 25 degrees centigrade. Breakfast is excellent but filter coffee is poor. Overall Swiss hotels need to spend more on their architecture - nice interior design doesnt address functional limitations of the build. The swiss belhotel rewards program isn't well advertised - despite having adverts on every menu the majority of staff aren't able to explain the conditions clearly.