Verified
6/10 Okay
Millard
13 Jul 2026
Lovely place. But ceiling decor fell inches from our head, shattering not only plaster onto our bed but our nerves. Management apologized & cleaned up. But only at my insistence did they put in some more screws into the other remaining pieces (which was critical since another piece was already missing, meaning they knew previously of this problem/risk). And not a bit of compensation was offered. Only after my persistent all-day inquiry did we hear the next morning - after we'd already packed up to leave - for us to extend checkout a few hours. But, though nice apologies were stated, no price discount nor even a breakfast voucher was offered, despite something so serious. This is short-sighted profit fixation over customer service and commitment to excellence & long-term relations. The problem with unchecked capitalism.

Millard
Stayed 2 nights in Jul 2026

























