From a partner site
4/10 Poor
Ashley G.
23 Jul 2024
Not a great experience
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We started our vacation with no air conditioner. Because it was later in the evening, it wasn't a priority to any of the staff. We even asked for fans, but just got blown off. We'd brought my mother with COPD along with us. It was fixed the following day at 10 am but that left her spending the next couple of days trying to recover. The room was very dirty. There's a black ring around the bathtub. The floors were covered in sand but there was no broom for me to sweep them myself. The couches and beds were covered in sand as well. The couches were scheduled to be cleaned on Wednesday at 10 am. I wasted several hours of my day waiting for the cleaners. They never showed up. I have 3 athletic teens and I enjoy lounging on my pool float. No floats or toys in the pools or pool areas. You're pretty much only allowed to walk/wade in the pools. No food/drink within 4 feet of the pools so if you sit in the lounge chairs facing the ocean, no food or drinks. The public restroom toilets were overflowing every time I went in. Sitting on the outside deck would give you a second hand high from the marijuana. Security told us we couldn't use the gym, even though we had a gym code. We were told owner usage only. The marketers are great but this condo is definitely overpriced for what it actually is.
Stayed 6 nights in Jul 2024