Title: Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds Beachfront condo with water park and fitness centre ![Exterior](https://images.trvl-media.com/lodging/55000000/54210000/54200200/54200198/438042ed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, DVD player, books](https://images.trvl-media.com/lodging/55000000/54210000/54200200/54200198/c7c05b59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/55000000/54210000/54200200/54200198/w1500h1123x0y0-d9be70cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, DVD player, books](https://images.trvl-media.com/lodging/55000000/54210000/54200200/54200198/940749e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, DVD player, books](https://images.trvl-media.com/lodging/55000000/54210000/54200200/54200198/2f8f23d8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Welcome to Sugar Shores at the Ocean Reef resort, where breathtaking sunrise views and mesmerizing tropical sunsets await. With its beachfront king-size master suite, spacious family room, and well-furnished kitchen with granite bar and custom cabinets, this condo is perfect for making wonderful vacation memories. 8.8 Excellent ### Entire condo 4 bedrooms3 bathroomsSleeps 81600 sq ft ## Popular amenities - Beach view - - Parking available - Dryer - Washer - Gym ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds Enjoy complimentary beach service, 2 chaise lounge chairs and an umbrella, reserved for you on the famous, sugar white beach under clear blue skies as you soak up the brilliant shades of the aqua Gulf of Mexico. Sugar Shores, at the Ocean Reef resort is a beautiful, contemporary, four-bedroom, three bath, sixth floor condominium at the Ocean Reef Resort. The perfect setting for wonderful vacation memories, Sugar Shores, will awe and inspire you. Inside, Sugar Shores will impress and pamper you. As you enjoy the ABCs of a perfect beach vacation: amenities, beauty and comfort, you may find yourself looking for excuses to delay your departure from Sugar Shores. But stay in the moment, relax and enjoy, after all you’ll be welcome to return to Sugar Shores. Most of our guests come as visitors and return as friends. Guests must have at least one person 25 years old in the party. Breath taking sunrise views and mesmerizing tropical sunsets create the perfect setting to enjoy morning, noon or night on the “world’s most beautiful beach's”. The “real fun beach” beckons you to another day of wonderful memory making adventure and entices you to experience a romantic evening on Sugar Shore’s private balcony. Stars explode above and the moon reflects off the gently rolling waters below as an awesome tropical sunset closes another wonderful day on the beach. Sugar Shores comes with a very convenient reserved parking sport just one flight of stairs away from the unit. There are additional parking spaces on the 5th floor & across the street to accommodate multiple vehicles, key-less entry, a collapsible shopping cart sturdy enough to transport items to and from the parking lot or the beach, etc. The beach front, king size, master suite is an en suite with PRIVATE BATH & personal access to the Gulf front balcony. The suite has overhead & indirect lighting, excellent quality bedding, ample storage space & a flat screen television. Enjoy the beauty and privacy of the suite. The Second, king size master suite has private access to the second full bath. Beautiful and thoughtfully decorated, it is also spacious and serene with ceiling fan, overhead and task lighting and a flat screen television. BEDROOMS THREE AND FOUR are on the north side of the condo with perfect views of the Hidden Lagoon Mini Golf course across the street. They are furnished with a QUEEN BED & TWIN OVER FULL BUNK BED, ceiling fan, dresser, walk in closet and Jack and Jill access to the third full bath. The full size washer and dryer is in the laundry room, right outside the fourth bedroom. The kitchen is open and well-furnished to assure ease of preparation and service. The large granite bar, beautiful custom cabinets & back splash adorn the kitchen’s Coastal Living style appeal. Even KP duty is pleasant here. The cook has a good view of the gulf and sky. Sugar Shore’s spacious family room is light & airy, with a large dining table, breakfast bar, sofa, love seat & 65 in flat screen, smart television. The living room includes a night and day chest with a comfortable queen size bed that doubles as an entertainment center during the day. The entire southern wall is windows and sliding glass door to the balcony, the views from this room are simply amazing. Resort amenities include Indoor & outdoor pool, hot tub, exercise & elliptical room, covered parking, & walking distance to: Starbucks, Hidden Lagoon Mini Golf, Hidden Lagoon Race Track & Go Karts, Fun Land Arcade, Alvin’s Island and Topical Store & the popular Runaway Island Beachfront Restaurant & Grill. Low density, is one of the great features to enjoy when you’re staying at Sugar Shores. On the east side of the resort, a very large portion of the beach is open and void of development. This greatly enhances the view and room to explore and play on the beach. Extended families and friends may enjoy “Gulf Pearl” also; it is a beach front, 4 bedroom, 3 bath condo on the east end of the same floor. Sugar Shores is less than a mile from Pier Park. Even closer, you may enjoy brunch at the Pancakery, lunch at Carrabbas Italian Grill or plan your next bike trip while walking through Indian Motorcycles of Panama City Beach or Harley Davidson PCB. There is also great fun nearby at the Aaron Bessant Park, Frank Brown Park with basketball, tennis, and pickle ball courts plus multiple soccer and baseball fields where traveling fast pitch softball and baseball tournaments are played every summer. Frank Brown Park is also home of the Panama City Beach Aquatic Center. Many of the exciting festivals and concerts are also at Frank Brown. The results of a great vacation are strengthened bonds, new discoveries, relaxation and rejuvenation. The setting is vital to a great vacation. An excellent setting provides amenities, beauty, comfort, convenience and value. If a wonderful vacation is what you want; plan for it. Why not begin by choosing Sugar Shores at The Ocean Reef resort? Ocean Reef Resort policies requires that at least one member of every party be at least 25 years old to rent. Panama CIty Beach Account number 7814 ## Property amenities ### Beach - On the beach - Beach loungers ### Pool/Spa - Communal pool - Fenced private pool - Heated pool - Hot tub - Indoor pool - Outdoor pool - Sauna ### Internet - Available in the condo: Free WiFi ### Parking and transport - Car recommended - Onsite parking options include a garage ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Hob - Ice maker - Lobster/crab pot - Microwave - Oven - Paper towels - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - 3 bathrooms - Bathtub or shower - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Books - DVD player - Games - Smart TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill - Outdoor furniture ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Iron/ironing board - Meal delivery service ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near the bay - Near the marina - Near the ocean - On the waterfront ### Things to do - Arcade/game room - Bicycle parking - Bicycle storage - Elliptical machine - Gym - Heated pool - Water park - Basketball nearby - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Parasailing nearby - Rafting nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Wildlife walks nearby - Windsurfing nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ### General - At least 80% lighting from LEDs - Bicycle parking - Bicycle storage - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Unit size: 1,600 square feet - Water-efficient showers - Water-efficient toilets ## Similar properties ![On the beach, sun-loungers](https://images.trvl-media.com/lodging/55000000/54200000/54195700/54195619/43306767.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious Gulf Pearl at Ocean Reef Ask about our special Snowbird rates Panama City Beach - Sea view - Pool - Hot tub - Kitchen 8.6 Excellent 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=54195619&PinnedHotelID=54195619&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/34000000/33990000/33984500/33984467/39fa9dab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PANORAMIC Oceanfront Views 4 bd Condo at 2 bd rates FREE RESERVED Beach service Panama City Beach - Pool - Hot tub - Kitchen - Washer 9.4 Exceptional 106 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=33984467&PinnedHotelID=33984467&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/112000000/111850000/111843000/111842981/18f1bbb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Friendly Starfish @ Ocean Reef 4/3 spacious Ask about our Snowbird discount Panama City Beach - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=111842981&PinnedHotelID=111842981&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/52000000/51010000/51008800/51008764/c31b1234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stunning Corner-Unit, Miles of Coastal Views, Huge Balcony, Free Beach Chairs Panama City Beach - Sea view - Pool - Hot tub - Kitchen 9.8 Exceptional 70 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=51008764&PinnedHotelID=51008764&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/23000000/22130000/22127200/22127109/18b7aec6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4 Bedroom Platinum Designer End Unit Incredible Gulf Views! 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EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited This property uses eco-friendly cleaning products Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadlock This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 3979 ### We should mention A car is recommended for transport to and from this property ### Property is also known as Vrbo Property Going fast...Great place to be 4 Spring Summer 21.... Winter Wonderful we're booking 2021 NOW... Happy Holidays! Blue Skies White Sand Emerald Gulf Sugar Shores It's all here! Happy New Year. Now is the perfect time to book Spring Summer 21 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.20397%2C-85.85536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c_OVz2iaHCPQOna6cPYYo5870io=) Panama City Beach, FL #### What's nearby - Panama City Beaches - 5 min walk - 0.3 miles - Gulf World Marine Park - 19 min walk - 1.0 mile - Pier Park - 3 min drive - 1.8 miles - Shipwreck Island Waterpark - 3 min drive - 2.4 miles - Frank Brown Park - 5 min drive - 2.6 miles #### Getting around - Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 20 min drive #### Restaurants - ‪Sharky's Beachfront Restaurant - ‬12 min walk - ‪Runaway Island - ‬3 min walk - ‪Diego's Burrito Factory - ‬2 min drive - ‪Starbucks - ‬7 min walk - ‪Carrabba's Italian Grill - ‬16 min walk ## Frequently asked questions ### Does Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool types include heated pools. ### Is Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds? > Check-in begins at 4:00 PM. ### What time is check-out at Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds? > Checkout is at 10:00 AM. ### Where is Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds located? > Nestled on the beach, this Panama City Beach condo building is within a 5-minute walk of Hidden Lagoon Golf and Racetrack and Panama City Beaches. Pier Park is 1.5 mi (2.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Beautiful Sugar Shores @ Ocean Reef Ask about our discount rate for Snow Birds Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 38 8 - Good 14 6 - Okay 7 4 - Poor 4 2 - Terrible 1 ### 8.6/10 Cleanliness ### 10/10 Excellent #### Jess W. 11 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Thanksgiving Getaway Best vacation ever. So peaceful and relaxing - perfect location and space for our family. Would absolutely stay here again. ##### Jess W. Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Kevin R., Memphis, TN 8 Nov 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Owner was very accessible and nice to deal with. I would definitely stay here again. ##### Kevin R. Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Naomi W. 22 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Property Great property and location. Easy check in and the condo fit our needs perfectly. ##### Naomi W. Stayed 7 nights in Aug 2023 ### 10/10 Excellent #### Roy T. 23 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loved my stay Very nice condo .plenty of room for our large family . The beds were very comfortable , slept great the whole week I was there . Only complaint would be is the parking is very tight for a large suv . Other than that was 100 percent satisfied . ##### Roy T. Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Tammy F., Tucker 31 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great vacation It was a great week. Weather was beautiful. Water was beautiful all week. Loved how private the beach is at the condo ##### Tammy F. Stayed 7 nights in Oct 2022 ### 8/10 Good #### JoAnne W., Marysville 1 Jan 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location This is an older unit, but suited our party of 6 just fine. Carol was very responsive and helpful. ##### JoAnne W. Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Jacki O., Plainfield 9 Nov 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### First with Everyone We had a great stay. The property is in a great location and not crowded. There was constant cleaning. The owner was quick to reply with any issue. Would stay again ##### Jacki O. Stayed 7 nights in Oct 2020 ### 10/10 Excellent #### natascha J. 22 Jul 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Summer vacation Condo is perfect for a family vacation. Basically has 2 master suites. Great location. No problems with unit. Would definitely revisit. ##### natascha J. Stayed 6 nights in Jul 2022 ### 10/10 Excellent #### Angela L. 4 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very spacious condo My family of 8 stayed here last week. We had 6 adults and 2 15 year olds and had more than enough room. The balcony has great views and plenty of space. The kitchen is well stocked. It was very covenient to have a washer dryer in the unit. Parking is tight especially for large vehicles, but if it is too tight, you can park across the street. The owner is easily reachable and even contacted us after checkin to make sure everything was in order. The staff at the facility are very friendly.i would definitely stay here again. ##### Angela L. Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Stacey K., Vincennes, Indiana 1 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Sugar Shores We had an amazing time at Sugar Shores, Unit 601. Dr. George was easy to reach and responded quickly. We had no issues while at the condo. It is spacious, was very clean and had plenty of kitchen items and bath towels available. One thing to note when renting the condo is that a beach wagon/cart is provided by the owner (it can be found in the master bedroom closet). There are no luggage carts on the property. ##### Stacey K. Stayed 7 nights in Jul 2023 ### 2/10 Terrible #### Jules B. 10 Sept 2023 Disliked: Cleanliness, communication, location #### Roaches This building has an infestation with roaches. I did ask the lady if this was a problem considering right when we entered one ran across. Of course she said no but we seen more and they came over and sprayed raid. Lol place was nice and looked clean though. Veiw was nice as well. ##### Jules B. Stayed 5 nights in Aug 2023 ### 6/10 Okay #### Monique G. 19 Sept 2020 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### Terrible Beds in 2 different rooms the Beds were BROKEN.... 1 bed had Books, and 2 steps tools holding up the headboard, that fell while I was asleep. The other had a Mattress on the floor holding up the broken Slats . No wonder it had a deep Sink in the middle of the bed. ##### Monique G. Stayed 4 nights in Aug 2020 ### 4/10 Poor #### Nikki H. 25 Aug 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Amazing location, dirty, bugs The condo itself is beautiful and in an incredible location. The view is amazing. The beach and pool were great. You can’t beat the location. However, when I filter my search for places that are exceptionally clean, this left much to be desired. The toilet seat had drips of pee on it, the tubs were black with dirt and stains (not just stained). We killed many roaches (some other bugs too) during our stay as well. This unit is at the end of the floor by the floor’s garbage area and the entrance is from outside as well for anyone wondering. If this rental had no roaches/bugs, had a starter of shampoo, conditioner, hand soap for all bathrooms and if it was actually exceptionally clean, it would be hands down worth the price we paid. It has so much potential, but for those reasons we would not go back. The owner was responsive, but didn’t say much about the pee or roaches when I let her know. I’ve never left a negative review, but I want others to know what I wish I knew before booking. ##### Nikki H. Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Danielle C. 25 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Good vacation condo. Love the location of this condo. Beach front was amazing. You get 2 chairs and an umbrella included in this condo that is located on the beach and they are set up for you every day. You have to go to the tiki hut and get assigned a number for the set of chairs that’s only your for the duration of the stay. You have the option to rent more chairs and umbrellas if you need too. This is amazing so you don’t have carry chairs back and forth. The washer stopped working while we were there but the property manager had great communication and was taking care of the problem right away. I would stay again. Condo was clean and fully furnished. The only downside to this condo is the parking garage. When you have a bigger vehicle, it is so difficult to get parked and then back out. The parking garage is small, the locations of the ramp to go from the forth to fifth floor is in a super awkward place. With that being said they do have overflow parking lot directly across the street and it’s super easy to get to and get out. We just parked there the majority of the time. So it wasn’t a problem just something I would have wanted to know before entering the garage. Overall enjoyed our stay thoroughly. ##### Danielle C. Stayed 5 nights in May 2024 ### 8/10 Good #### Samantha T. 15 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Location was great...short drive to a lot of restaurants or attractions. The condo itself was ideal in location to our designated parking spot and the stairs or elevator. Others complained of long wait times for the elevator, however we did not experience this. The condo could be better equipped for kitchen items but we made do- we like to.cook breakfast wverybday and dinner a handful of times. Upon first glance, the condo looks rather clean and tidy but the cleaning crew needs to pay better attention to floors and walls as these areas have not been truly cleaned in some time and left our feet black almost immediately and thr rugs had not been vacuumed. We had to empty the vacuum cleaner as it had nit been done in some time either. Also, the 1st master (with the balcony)- the en suite bathroom needs some attention. There is a moisture issue that's been ignored for some time and the paint is peeling away from wall above the wall of the shower/tub and it bubbles and fills with water. Not to mention the shower rod is covered in A LOT of rust. None of these issues ruined our stay, just something to note for the owner so that they can discuss with the cleaning and maintenance crews and have necessary repairs and cleaning done. Overall, we enjoyed our stay and were comfortable in this condo. If we returned to PCB, I'd rent this condo again. Thanks so much! ##### Samantha T. Stayed 7 nights in Aug 2022 ### 4/10 Poor #### Brandi M. 2 Oct 2023 Liked: Check-in Disliked: Cleanliness, communication, listing accuracy #### Has Potential This property has potential to be great, but the condo definitely needs some improvements. The location was nice. It was decorated nicely. It’s a bit more quiet on this end of the beach. The parking is covered, which is nice. It has about 6 overflow parking spots on each garage parking deck. The condo is only one floor above the assigned parking spot. The view is nice, except for the condos next door that are currently under renovation. There is plenty of space for a family in this condo. The condo was lacking in cleanliness. The tubs were very dirty or either stained. The toilets were yellow and disgusting when we arrived. The management company did replace the seats, but they remained very insecure, since they were tightened with a butter knife from the kitchen. Also, the toilets ran constantly, so that affected our sleep each night. The floors were sticky and made our feet black. There was no rain during the time we stayed, so I’m pretty sure the black didn’t come from the parking deck/roads. There were roaches as mentioned in previous reviews on VRBO. The pest control people did come and spray during our stay. The walls and furniture were dirty. The master bed and bunk bed mattresses were hard and you could feel the springs. The smell in the condo was horrible! The smell never went away our entire stay. This condo is next to the trash chute. We let the owner and management company know about the smell. The owner never responded. ##### Brandi M. Stayed 5 nights in Sep 2023 ### 6/10 Okay #### Robert H. 30 Sept 2024 Liked: Check-in Disliked: Cleanliness, listing accuracy #### Dirty and in need of upkeep The overall property, beach area and pool were nice. The unit we stayed in was overall unclean with mold on walls near air vents and returns, dirty walls and baseboards, and dirty bathtubs. Ants were in the kitchen. The owner had to come spray for the ants. The kitchen had plates and silverware and enough pots for us to make due but it did not have any baking pans at all which made our meal prep difficult. There were not even enough glasses for the 7 people in our party. The beds were adequate though uncomfortable. The linens and towels were clean. There was other deferred maintenance, e.g., broken balcony spindles that rattled loudly in the constant wind that blew off the gulf and the shoddy installation of dishwasher and plumbing fixtures. It felt that the overall care and upkeep of this unit was poor and created an unpleasant experience. ##### Robert H. Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Candice W. 14 Aug 2024 Liked: Communication, listing accuracy #### Average The beach location was beautiful and the condo was average. It was a bit outdated and the furniture was very used/stained. Overall an okay stay, biggest complaint is the mattresses in each of the rooms were horribly uncomfortable and caving in the middle. Be prepared to bring your own toiletries. Only 1 toilet paper per bathroom, definitely not enough for 8 guest for a week’s stay. ##### Candice W. Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Tamra F. 14 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Annual Friends Trip The condo is in a great location. Easy beach access. The unit was well stocked and maintained. The owner personally contacted me after arrival to make sure the unit was to our standards. I suggested a few deeper cleaning items I noticed as an ocd cleaning business owner. He offered to have the items cleaned the next day. I told him that would not be necessary. But I did appreciate the follow up. I did NOT notice a single bug in the unit as previous reviews stated. We would rebook this condo for future trips. ##### Tamra F. Stayed 5 nights in May 2024 ### 10/10 Excellent #### Theresa K. 1 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice Loved the beachy decor. It was clean and a good location ##### Theresa K. Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Kat M. 15 Dec 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful! We had a wonderful stay! The location is perfect and the floor is just high enough for great beach views and taking our luggage up. The unit is 1 floor above parking and overflow parking is on the same level. The only minimal comment was that it's probably time to replace mattress' but it was doable. It's hard to know unless you sleep on them. The check-in was a breeze and all the staff were friendly. We would definitely go back! ##### Kat M. Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Michael J. S. 1 Dec 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Overall nice stay with a few problems The condo was in a great location on the beach with a wonderful balcony. Perfect size for my family of 6 ranging from 17 to 78 years old. The property manager was very friendly and helpful during our stay. She responded quickly & friendly at all hours. However, the unit and furnishings are looking worn. Beware of the parking garage. The unit assigns you a parking spot in the parking garage. The parking garage roof is so low that my small SUV tailgate hit a sprinkler pipe in the parking spot when we were unloading the car. It chipped my paint pretty bad ($600 estimate from my insurance company). I reported it to the association and they never contacted me again. So I guess I have to pay this out of my own pocket. I can't believe they didn't take responsibility for it since it was an assigned parking spot. If you rent the unit, I would recommend parking in the overflow area that is not covered. ##### Michael J. S. Stayed 3 nights in Nov 2023 ### 6/10 Okay #### Stephanie Z. 11 Sept 2023 Liked: Check-in, location Disliked: Communication #### Girl Trip with daughters They was mold and mildew in the main bathroom. A couple pieces of the furniture was barely holding it together. Beds very comfortable!!! Kitchen equipment was stocked. View was nice, condo staff was very nice. The lock box with check in papers was not locked and partly open. The lady said she was call next day to check in with us and did not, roach in cabinet with plates. Toliets ran constantly and very load at night. ##### Stephanie Z. Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### David B. 11 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Property - Responsive Owner to Maintenance Requests Great location, nice condo. There were a few issues that needed to be addressed upon arrival (running toilet, non-flushing toilet, broken bed frame) that were fixed right away. Also found some small roaches; the owner had a pest control company there within a day. Everything else was great. I would go back again. ##### David B. Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### David P. 7 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Getaway We had a great stay at Sugar Shores. The unit had everything we needed and the location was in walking distance to some restaurants. Having to only walk up one flight from the reserved parking spot was perfect. The facility did have one elevator not working which caused for long wait times for the other two. Responses from the owner and property manager were timely for any questions we had about the property. ##### David P. Stayed 7 nights in Jul 2023