Unfortunately, our experience at this property was extremely disappointing.The listing description was very confusing and did not clearly explain the two units. We understood that there were two units, but based on the description, we believed they were connected so our group could stay together and move freely between both areas. It felt like we were staying in two separate houses, which was not what we intended when booking a property for a group trip.We had not been provided access codes for either unit. We had to contact customer service after we arrived just to obtain the door codes, while the host was unreachable. Unit B had ants in one of the beds, and pillows in one of the rooms were visibly stained. Although the property itself was generally okay in terms of cleanliness and the appliances appeared new and nice, both kitchens were poorly stocked with basic supplies. There was a coffee maker but no coffee filters. There were ovens but no oven mitts in either unit. Unit A did not have paper towels or even a trash bag. Each kitchen had only one cleaning rag. After we complained, we were eventually given one roll of paper towels and two trash bags.he host was difficult to reach, and the overall customer service felt unprofessional and inexperienced. While the property itself has potential, the lack of clarity, supplies, and communication made the stay much more stressful than it should have been. Will not recommend, also the 9 am check out time was terrible timing.