Title: Tzam Poc Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tzam Poc Resort Mediterranean hotel with free breakfast and free valet parking ![Exterior](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/07c2397b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/b4cb33ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/ea6173ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/9e398a50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 1 King Bed, Non Smoking, Lake View | Room amenity](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/084e28d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the airport, Tzam Poc Resort offers a quiet getaway with an outdoor pool, sun loungers, poolside bar, sauna, and spa tub. Guests enjoy a full breakfast and multilingual staff assistance throughout their stay. 8.6 Excellent ## Popular amenities - Bar - Hot tub - Breakfast included - Pool - Laundry - Housekeeping £205 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) ![Romantic Suite, 1 King Bed, Non Smoking, Lake View | Rollaway beds, bed sheets](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/37c47c11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite, 1 King Bed, Non Smoking, Lake View ### Highlights Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Superior Suite, 1 King Bed, Non Smoking, Lake View | Rollaway beds, bed sheets](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/8df00b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, Non Smoking, Lake View ### Highlights Fireplace Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Daily housekeeping - 4306 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Premium Suite, 1 King Bed, Lake View | Rollaway beds, bed sheets](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/fb083b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Lake View ### Highlights Kitchenette Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Daily housekeeping - 3767 sq ft - Lake view - Sleeps 1 - 1 King Bed ![Luxury Room, 1 King Bed, Non Smoking, Lake View | Rollaway beds, bed sheets](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/089876e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Non Smoking, Lake View 10.0 Exceptional 1 review ### Highlights Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Daily housekeeping - 205 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Basic Double Room, 1 Queen Bed, Non Smoking, Lake View | Rollaway beds, bed sheets](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/f98d8e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Non Smoking, Lake View ### Highlights Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ![Basic Double Room, 1 Queen Bed, Non Smoking, Lake View | Rollaway beds, bed sheets](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/e718466e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Non Smoking, Lake View 10.0 Exceptional 1 review ### Highlights Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPanajachel-Hotels-Tzam-Poc-Resort.h11927414.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPanajachel-Hotels-Tzam-Poc-Resort.h11927414.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.71724%2C-91.13188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_ySrjOo9OV6SPbpYLqcgRvB04Mo=) Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010 #### What's nearby - Lake Atitlán - 2 min walk - 0.1 miles - Pintando Santa Catarina Palopó - 13 min walk - 0.7 miles - Santa Catarina Palopo Church - 16 min walk - 0.9 miles - Casa Cakchiquel Arts Center - 7 min drive - 3.1 miles - Panajachel Municipal Market - 7 min drive - 3.3 miles #### Getting around - Quetzaltenango (AAZ-Los Altos) - 134 min drive #### Restaurants - ‪Crossroads Caffee - ‬8 min drive - ‪Delhi 6 - ‬8 min drive - ‪Restaurante El Atitlan - ‬8 min drive - ‪Circus Bar - ‬7 min drive - ‪Restaurante El Cayuco - ‬8 min drive ## About this property ### Tzam Poc Resort Hotel near Lake Atitlán Consider a stay at Tzam Poc Resort and take advantage of free full breakfast, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon. You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking, valet parking and extended parking - A round-trip airport shuttle (surcharge), coffee/tea in reception and a porter/bellboy - Tour/ticket information and multilingual staff More amenities include: - Bathrooms with rainfall showers and free toiletries - 46-inch flat-screen TVs with cable channels ## Similar properties ![Suite (Santa Catarina Master) | View from room](https://images.trvl-media.com/lodging/16000000/15650000/15644600/15644513/501fb8a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Palopó - Relais & Chateaux Santa Catarina Palopo - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 223 reviews £397 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=15644513&PinnedHotelID=15644513&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101930000/101920600/101920600/w6034h4027x0y0-af537c51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kula Maya Boutique Hotel & Spa San Marcos La Laguna - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 113 reviews £294 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=101920600&PinnedHotelID=101920600&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45470000/45467600/45467515/w2879h1616x0y0-81ed3e5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sababa resort San Pedro La Laguna - Pool - Breakfast included - Free WiFi - Restaurant 7.8 Good 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=45467515&PinnedHotelID=45467515&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/4000000/3850000/3847700/3847695/00095456.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada de Don Rodrigo Panajachel Panajachel - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 436 reviews £165 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3847695&PinnedHotelID=3847695&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3930000/3926000/3925903/d56c843e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Santa Catarina Santa Catarina Palopo - Pool - Hot tub - Spa - Parking included 9.0 Wonderful 303 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3925903&PinnedHotelID=3925903&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/31000000/30570000/30569300/30569255/d74983b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jenna's River Bed & Breakfast Panajachel - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 288 reviews £91 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=30569255&PinnedHotelID=30569255&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6620000/6611300/6611297/3d3918eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Atitlán Panajachel - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 699 reviews £249 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6611297&PinnedHotelID=6611297&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Double Room, 1 Double Bed, Private Bathroom | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/17000000/16060000/16051600/16051529/67d8b6a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Cafe La Casa del Mundo Santa Cruz La Laguna - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 263 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16051529&PinnedHotelID=16051529&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/200000/198000/197985/f525cec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porta Hotel del Lago Panajachel - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 1,007 reviews £102 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=197985&PinnedHotelID=197985&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/1000000/990400/990327/w1920h805x0y0-830b156e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Buenaventura De Atitlan Sololá - On private beach - Pool - Breakfast included - Parking included 8.8 Excellent 129 reviews £122 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=990327&PinnedHotelID=990327&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Beach shuttle (surcharge) - Theme park shuttle (surcharge) - Free extended parking on site - Free valet parking on site ### Food and drink - Free full breakfast available daily 7 AM to 9:30 AM - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Hot tub - Library - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - Hair salon - Laundry facilities - Limited-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Couples treatment rooms - Massage ### Accessibility - No lift ### More - Built in 1995 - Designated smoking areas - Fireplace in lobby - Mediterranean architecture ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 46-inch flat-screen TV with cable channels ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 5 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 60.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 55 per person - Airport shuttle fee per child: USD 45 - Rollaway bed fee: USD 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Tzam Poc Resort Panajachel Tzam Poc Resort Tzam Poc Panajachel Tzam Poc Tzam Poc Resort Hotel Tzam Poc Resort Santa Catarina Palopo Tzam Poc Resort Hotel Santa Catarina Palopo ## Frequently asked questions ### Does Tzam Poc Resort have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Tzam Poc Resort? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Tzam Poc Resort on 8 Dec 2025 start from £205.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Panajachel-Hotels-Tzam-Poc-Resort.h11927414.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Tzam Poc Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Tzam Poc Resort? > Self-parking and valet parking are free at this property. ### What time is check-in at Tzam Poc Resort? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Tzam Poc Resort? > Checkout is at 11:00 AM. ### Does Tzam Poc Resort provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 55 per person applies. ### Where is Tzam Poc Resort located? > Situated in Santa Catarina Palopo, this hotel is within 1 mi (2 km) of Pintando Santa Catarina Palopó and Lake Atitlán. Santa Catarina Palopo Church is 0.7 mi (1.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tzam Poc Resort Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 31 8 - Good 13 6 - Okay 3 4 - Poor 4 2 - Terrible 2 ### 10/10 Excellent #### Blake 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most beautiful views and the pool is the main attraction ![](https://a.travel-assets.com/ugc/hotel-reviews/882a7388-50a1-4f50-9d84-ab79e70351ee-1755006056435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/03c9dff0-c7b9-4b18-83c0-fa543819cd30-1755006049554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/944d5470-21bd-4a59-aa1b-84cff4d3f459-1755006055659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e9dcfec-18e8-4760-bb2b-549e018be7fe-1755006058568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Blake Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Madeline 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel was so beautiful! I ##### Madeline Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Shelley 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine. ![](https://a.travel-assets.com/ugc/hotel-reviews/56D22FA9A63A28A25235F5F8AF42930603AE6ADE1743770722407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1048C7EEE399E2A57B7AAD2FDA21F2E400B937DE1743770719704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C3950DAF4CAED31620A6767167918376FE60EBB1743770718291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelley Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Andre 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical. ##### Andre Stayed 1 night in Nov 2025 ### 8/10 Good #### Gia 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of a kind! Beautiful property. Very helpful staff. ##### Gia Stayed 3 nights in May 2024 ### 10/10 Excellent #### John 31 Aug 2022 Liked: Cleanliness, property conditions & facilities Excellent ##### John Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Melanie 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating. ##### Melanie Stayed 1 night in May 2025 ### 8/10 Good #### Juan 11 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging. ##### Juan ### 10/10 Excellent #### Guillermo 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Servicio excelente Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos. ##### Guillermo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hoven 13 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos gustó mucho tiene una vista preciosa ##### Hoven Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### ANA L 10 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muchas gracias! Una muy feliz estancia Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema. ![](https://a.travel-assets.com/ugc/hotel-reviews/E40CECFDCDA4AACAEE54747E465642D21FDB58C61699634375655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4C92ECD37A3363934D845765890A87E5885B892D1699634375218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/32C00870DE90543714753798572160B8E20575991699634374998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83872B2ECADBF42A4F1B01DFDB764E925259F4DC1699634375513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ANA L Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Rodolfo 18 Sept 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Pésimo hotel!… Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel ##### Rodolfo Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Verified traveller 3 Jan 2020 Liked: Cleanliness, staff & service El acceso vehicular es complicado, y no hay señalización al respecto. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 9 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago. ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 17 Sept 2019 Liked: Staff & service Disliked: Property conditions & facilities Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 4/10 Poor #### Verified traveller 19 Aug 2019 Disliked: Cleanliness, amenities, property conditions & facilities The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp. ##### Verified traveller Stayed 3 nights in Aug 2019 ### 8/10 Good #### Eddy 18 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buenas vistas al lago ##### Eddy Stayed 2 nights in Aug 2019 ### 8/10 Good #### PAOLA 3 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen lugar para relajación, un vista hermosa, desayuno rico etc. ##### PAOLA Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Michael 30 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for. ##### Michael Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 13 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller 3 Apr 2019 Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 25 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 19 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 1 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelentes instalaciones y servicio. Silencio total, perfecto para disfrutar el paisaje y los entornos. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Wendy 27 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy lindo todo, solo las cortinas en la mañana no nos dejo dormir el reflejo del sol ##### Wendy Stayed 2 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Hostels Nashville](https://www.expedia.co.uk/Nashville-Hostels.d178291-aaHostels.Travel-Guide-Accommodation) > > [Hotels in Bridgetown](https://www.expedia.co.uk/Grantley-Adams-Intl-Airport-Hotels.0-aBGI-0.Travel-Guide-Filter-Hotels) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.co.uk/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.co.uk/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Remont Oxford Hotel](https://www.expedia.co.uk/Oxford-Hotels-Remont-Oxford-Hotel.h18173360.Hotel-Information) > > [Korsan Apartments](https://www.expedia.co.uk/Kas-Hotels-Korsan-Apartments.h27259482.Hotel-Information) > > [All-Inclusive Hotels in Honduras](https://www.expedia.co.uk/Destinations-In-Honduras-All-Inclusive-Hotel.0-0-d76-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Camberwell](https://www.expedia.co.uk/Camberwell-London-Hotels.0-n179524-0.Travel-Guide-Filter-Hotels) > > [StayPrime Marylebone Serviced Apartments](https://www.expedia.co.uk/London-Hotels-New-Cavendish-Street-Serviced-Apartments.h73719829.Hotel-Information) > > [KAKTUS Hotel Benikaktus](https://www.expedia.co.uk/Benidorm-Hotels-Hotel-Benikaktus.h1304215.Hotel-Information) > > [Hotels in Scopello](https://www.expedia.co.uk/Scopello-Hotels.d602602.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Seminyak](https://www.expedia.co.uk/Seminyak-Hotels-All-Inclusive-Hotel.0-0-d6047747-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [St. Mellion Estate](https://www.expedia.co.uk/Saltash-Hotels-St-Mellion-Estate.h2836321.Hotel-Information) > > [Hotel Moskva](https://www.expedia.co.uk/Belgrade-Hotels-Hotel-Moskva.h2270879.Hotel-Information) > > [Apartments Verona](https://www.expedia.co.uk/Verona-Apartments.d6046582-aaApartments.Travel-Guide-Accommodation) > > [Hotels in Midsomer Norton](https://www.expedia.co.uk/Midsomer-Norton-Bristol-Hotels.0-n6123614-0.Travel-Guide-Filter-Hotels) > > [Cayo Exclusive Resort & Spa](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Cayo-Exclusive-Resort-Spa.h41464128.Hotel-Information) ### Flights > [Flights from Southend-on-Sea (SEN) to Marck (CQF)](https://www.expedia.co.uk/lp/flights/sen/cqf/london-to-calais) > > [Flights from Lahore (LHE) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/lhe/gla/lahore-to-glasgow) > > [Flights from Lusaka (LUN) to Johannesburg (JNB)](https://www.expedia.co.uk/lp/flights/lun/jnb/lusaka-to-johannesburg) > > [Flights from Edinburgh (EDI) to Kefalonia (EFL)](https://www.expedia.co.uk/lp/flights/edi/efl/edinburgh-to-argostolion) ### Packages > [Senate House](https://www.expedia.co.uk/Senate-House-Castle.d6087609.Attraction) > > [Millennium Park](https://www.expedia.co.uk/Millennium-Park-Downtown-Chicago.d6069201.Attraction) > > [St. Peter's Square](https://www.expedia.co.uk/St-Peters-Square-Manchester-City-Centre.d508462.Attraction) > > [Lickey Hills Country Park](https://www.expedia.co.uk/Lickey-Hills-Country-Park-Lickey.d6084099.Attraction) > > [Warrington Museum & Art Gallery](https://www.expedia.co.uk/Warrington-Museum-Art-Gallery-Town-Centre.d553248621532492580.Attraction) ### General > [Visit Bergerac](https://www.expedia.co.uk/Bergerac.dx1106)