Pamplemousses District Holidays

The receptionist, named Jeremy, is bald with a beard. He's terrible, disrespectful, and rude. He's damaging the chalet's reputation. He accused me multiple times of taking two drinks from the minibar, and I told him repeatedly that I hadn't taken anything, but he wouldn't believe me. He's impolite, unprofessional, and a liar. The driver called him to ask if the road to the chalet was safe and good, and Jeremy replied that it was unsafe, bad, and difficult to reach. When we took the road, it turned out to be safe and good! Jeremy ruined my vacation and made my wife and me unhappy. I paid a lot of money to have a pleasant trip, but he spoiled it. His attitude is disgusting and rude. He should be fired from the chalet so that it doesn't lose more customers. I'm going to change chalets and never return to Chalet Shamral. There are other beautiful chalets in the same area with respectful and courteous staff. The waiter at the restaurant, named Kafan, is wonderful, helpful, and respectful. The porter, named Abdul Hakim, is polite, respectful, and excellent. I will send this message to all tourist websites, hotels, and tour operators. You must buy enough water before arriving at the chalet because there is no grocery store nearby, and the chalet's restaurant closes early and is very expensive. You will need water at night.

Beach and staff were amazing

Excursions bookable at main desk, clean private beach, money can be exchanged at front desk but only select currencies (no INR) generally good and pleasant vibes

We recently stayed at Victoria Beachcomber as an Indian family with kids, and it was a wonderful experience from start to finish. The property itself is amazing—massive, beautifully maintained, and set in a stunning location. The sunset views from the resort are simply breathtaking and were one of the highlights of our stay. We stayed in a ground-floor double room, which was very comfortable and offered lovely views with easy access to the beach, making it especially convenient for families. As vegetarians, we initially found the buffet options somewhat limited. However, Chef Iqbal went above and beyond to take special care of us throughout our stay. Every day, he lovingly prepared delicious Indian curries and fresh rotis, ensuring that we always had a satisfying meal. His hospitality and personal attention truly made a difference. The Kids Club was another standout feature. Our 8-year-old thoroughly enjoyed the games and activities organized by the team. The staff took excellent care of the children, keeping them engaged and entertained, which allowed the adults to relax and enjoy the resort. We also loved the complimentary water activities. The glass-bottom boat, paddle boat, and kayak were fantastic additions and added a lot of fun to our holiday. Every evening, the resort organized cultural dance performances showcasing local traditions and dance forms, followed by a DJ night. These events created a lively and enjoyable atmosphere and gave us a glimpse into the local

Service was great, they knew we would check in late at night and they had complimentary sandwiches awaiting us. Room was nice not really waterfront but nice view nevertheless. Breakfast served over the sea.