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Overview of Four Seasons Hotel Silicon Valley at East Palo Alto

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Outdoor pool
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationFacebook Campus10 min drive
    Popular LocationStanford University13 min drive
    Popular LocationStanford University Medical Center16 min drive
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)17 min drive
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  • Luxury Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Suite, 1 King Bed
  • Non-Smoking

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsNon-Smoking
  • Presidential Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed
  • Four Seasons, Deluxe Suite

    Room amenities

    • 635 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsFour Seasons, Deluxe Suite
  • Superior Room, 1 King Bed, Accessible

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Accessible
  • Deluxe One King Bed

    Room amenities

    • 435 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe One King Bed
  • Superior Room, 2 Double Beds, Accessible

    Room amenities

    • 475 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds, Accessible
  • Non-Smoking

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsNon-Smoking
  • Four Seasons, Executive Suite

    Room amenities

    • 725 sq ft
    • Bay view
    • Sleeps 3
    • 1 King Bed
    More detailsFour Seasons, Executive Suite
  • Suite, 1 King Bed, City View (Silicon Valley)

    Room amenities

    • 760 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, City View (Silicon Valley)
  • Non-Smoking

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsNon-Smoking
  • Deluxe Room, 1 King Bed, Accessible

    Room amenities

    • 405 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible
  • Superior Room with one king bed

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room with one king bed
  • Deluxe Room, 2 Double Beds, City View

    Room amenities

    • 475 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, City View
  • Non-Smoking

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsNon-Smoking
  • Non-Smoking

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsNon-Smoking
  • Premier Room With One King Bed

    Room amenities

    • 460 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room With One King Bed

About this area

Palo Alto

Located in Palo Alto, Four Seasons Hotel Silicon Valley at East Palo Alto is in the business district and near the beach. Shoreline Amphitheatre and Computer History Museum are cultural highlights, or if an activity is on the agenda, check out Twin Creeks Sports Complex. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Stadium. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with skydiving and mountain biking.
Visit our Palo Alto travel guide
Popular Location

What's nearby

  • Googleplex - 5 min drive
  • Shoreline Amphitheatre - 7 min drive
  • Facebook Campus - 10 min drive
  • Stanford University - 13 min drive
  • Stanford University Medical Center - 16 min drive

Getting around

  • California Ave Station - 6 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 17 min drive

Restaurants

  • Quattro — 1 min walk
  • [esc] — 1 min walk
  • Tamarine - 3 min drive
  • Pluto's - 4 min drive
  • Il Fornaio - 4 min drive

About this property

Four Seasons Hotel Silicon Valley at East Palo Alto

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 200 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. IPod docking stations and 24-hour room service are standard, as are plasma TVs with digital channels.
Four Seasons Hotel Silicon Valley at East Palo Alto offers 200 forms of accommodation with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 42-inch Plasma televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 12.00 per night
  • Valet parking: USD 24.00 per night
  • Electric car charging station
  • Motorhome/coach/lorry parking
  • Free local area shuttle up to 3 mi
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10-30 for adults and USD 10-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Computer station
  • Meeting rooms
  • Conference space (7000 square feet)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 42-inch plasma TV
  • Digital channels
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 March 2020 to 4 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Dogs and cats only
2 per room (up to 110 lbs/50 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)
  • Self-parking fee: USD 12.00 per night
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons Hotel Silicon Valley East Palo Alto
Four Seasons East Palo Alto
Four Seasons Silicon Valley East Palo Alto
East Palo Alto Four Seasons
Four Seasons Hotel Silicon Valley at East Palo Alto Hotel
Four Seasons Hotel Silicon Valley at East Palo Alto Palo Alto

Frequently asked questions

Can I cancel my reservation for free at Four Seasons Hotel Silicon Valley at East Palo Alto and receive a full refund?
Yes, Four Seasons Hotel Silicon Valley at East Palo Alto offers free cancellation on select room rates, because flexibility matters! Please refer to Four Seasons Hotel Silicon Valley at East Palo Alto cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Four Seasons Hotel Silicon Valley at East Palo Alto?
As of 26 Nov 2020, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Silicon Valley at East Palo Alto on 29 Nov 2020 start from £630, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Four Seasons Hotel Silicon Valley at East Palo Alto have a pool?
Yes, this property has an outdoor pool.
Is Four Seasons Hotel Silicon Valley at East Palo Alto pet-friendly?
Yes, Four Seasons Hotel Silicon Valley at East Palo Alto allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 kg per pet. There's a fee of USD 25 per pet, per night.
How much is parking at Four Seasons Hotel Silicon Valley at East Palo Alto?
Self-parking is available for USD 12.00 per night. Valet parking is available for USD 24.00 per night.
What time is check-in at Four Seasons Hotel Silicon Valley at East Palo Alto?
Check-in is from 3 PM - 3 PM.
What time is check-out at Four Seasons Hotel Silicon Valley at East Palo Alto?
Checkout is at noon.
Where is Four Seasons Hotel Silicon Valley at East Palo Alto located?
Situated near the airport, this luxury hotel is 1.2 mi (2 km) from Palo Alto Art Center and within 3 miles (5 km) of Stanford University and Facebook Campus. Palo Alto Junior Museum and Zoo and Stanford Theatre are also within 2 miles (3 km).
4.7
Exceptional
5 - Excellent
362
4 - Good
88
3 - Okay
22
2 - Poor
9
1 - Terrible
2

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
the bathtub was broken
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
a Four Seasons fan!!
The details! They welcomed me, new my name, gave me a welcome card, took care of all my needs/requests via text and they were very accommodating. I had a spa appointment prior to arrival and they allowed us to check in early so I could enjoy my spa treatment and my partner and puppy could be settled in the room! Everyone was so so nice and helpful. Puppies stay for free and they get pampered! It’s one of the best hotels experiences yet. The spa was amazing! I do hope to go back to this hotel and other four season hotels elsewhere. I’m a fan!
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treasure. Thank you!
Wonderful! It’s a retreat in the middle of crazy tech madness and it’s truly wonderful. The beds are to die for and entire place immaculate.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing bed and pillows, very friendly and attentive staff. Fun bar for Valentines Day!
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about this hotel. Great service, comfortable and a really nice restaurant.
Stayed 1 night in Dec 2019

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