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"This was the one of the best hotels I have stayed at when it comes to customer service. Any small issue we had they fixed it and went one step further. The front desk staff are amazing and I wish I remember their names. I will definitely stay at this hotel again in the future. "

"It's a beautiful place to stay and very close to universal. However, the housekeeping needs to be addressed. There was blood stains on our sheets when we went to go to bed that night."

"Great hotel "

"Nice place with plenty of room. "

"It was just what I needed and even tho it's a bit far from where I need to be in l.a. I might stay again tonight "

"Easily walkable to Universal Studios as well as prompt shuttle transportation. "

"Check in was quick and easy. Room was nice and clean. Room came with a mini fridge and the TV had Bluetooth capabilities so I could stream music from my phone. Built in I/O panel for the TV next to the desk so other devices could be hooked up and streamed to the TV. Waterfall shower head and handheld shower head for a nice scrubbing experience. Plenty of towels in the room. Bed was cozier than some other hotels I’ve stayed at but more firm than what I’m used to so I woke up with small aches. The thermostats time was off by almost a full day. Woke up at 2AM to a warm room because the thermostat thought it was 4PM of the next day. Staffing at the bar in the 2nd floor was a little sparse for a Friday night but the Ahi Tuna Wontons were amazing, 10/10. Be careful though if you’re not a fan of spice. Views from the 7th floor weren’t anything to sneeze at but it gave me a nice perch to people watch from above. All in all, my stay was very enjoyable and I’m definitely looking to book this hotel for my next weekend in LA."

"Property was beautiful with good amenities and security. The DTLA area wasn't the prettiest, so I recommend sightseeing in Santa Monica or Beverly Hills."

"The best and this was my 6th time staying there . The breakfast is the best so far within this budget!"