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Reviews of RS Sarovar Portico Palampur

4 out of 5
RS Sarovar Portico Palampur
Ghugghar Chowk, Dharmshala Road, Palampur, Himachal Pradesh

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kanika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
excellent property
Stayed 1 night in Jun 2023
Response from Kuldeep Assistant Front Office Manager on 24 Jun 2023
Dear Guest, Greetings from RS Sarovar Portico, Palampur!!! Thank you for rating and reviewing RS Sarovar Portico Palampur. I hope that you must have enjoyed the hospitality at RS Sarovar Portico Palampur. Myself & My team and I look forward to welcome you back to this hotel soon. Thanks And Regards,

2/10 Terrible

Rakesh

Stayed 2 nights in Jun 2023
Response from Kuldeep Assistant Front Office Manager on 9 Aug 2023
Dear Sir, Greetings!!!We are sincerely apologized for the inconvenience happened to you and rating us on the lower side. In Sarovar we always try to ensure that our guests / visitors are happy with the excellent services by our team. To make our services better for you on your next visit may I please request you to kindly share more about your inconvenience, so that we can ensure the same is not repeated again.Trust the necessary steps will be in place to ensure our Sarovar Hospitality at it’s best!We look forward to welcome you again at RS Sarovar Portico Palampur.

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast with a delicious omelet made for me.
Stayed 1 night in Oct 2022
Response from Kuldeep Assistant Front Office Manager on 24 Jun 2023
Dear Guest, Greetings from RS Sarovar Portico, Palampur!!! Thank you for rating and reviewing RS Sarovar Portico Palampur. I hope that you must have enjoyed the hospitality at RS Sarovar Portico Palampur. Myself & My team and I look forward to welcome you back to this hotel soon

6/10 Okay

Abhishek

Travelled with family
Disliked: Staff & service, property conditions & facilities
Service wasnt good, staff is confused and mostly you have to request multiple times to get things done
Stayed 1 night in Mar 2022

8/10 Good

TUSHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & nice staff
Stayed 2 nights in Dec 2021
Response from Front office Executive on 7 Feb 2022
Dear Guest, Greetings from RS Sarovar Portico, Palampur!!! Thank you for rating and reviewing RS Sarovar Portico Palampur. I hope that you must have enjoyed the hospitality at RS Sarovar Portico Palampur. Myself & My team and I look forward to welcome you back to this hotel soon. Thanks & Regards, Anjali Kapoor Front office Executive

6/10 Okay

Nitesh

At the time of check in there was no welcome drink. Hospitality in terms Personal touch is lacking somewhere.
Stayed 1 night in Oct 2019
Response from Sandeep Jaryal on 10 Oct 2019
Dear guest, thank you for the review. I have made a note of your concern and will have this addressed immediately. Looking forward for your next visit. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palanpur -- your next destination..!!!
This is one of the finest experiences .. the hotel is located in middle of the city with some of the finest view of the mountain.. staff is courteous , very friendly and helpful.. fantastic breakfast spread with good quality food.. the best part was the revolving restaurant with a breathtaking view of the mountains.. and 360 degrees bar..
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT IN EVERY RESPECT
Excellent location with a nice view on all sides , this new property must be congratulated for brining a high level of professionalism to the region. Rohit and Shubham at the front office were outstanding in every respect. The Breakfast was superb and well made. Housekeeping was par excellence.