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Reviews of LiLu Hotel

3 out of 5
LiLu Hotel
13 Moo 4 Rungsiyanon Rd., T. Viengtai, Pai, Mae Hong Son

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 69 reviews" "
Rating 8 - Good. 36 out of 69 reviews" "
Rating 6 - Okay. 14 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
middle of the town but had not on-site parking
The place is right in middle of the town. However, there was no on-site parking for a car. We had to park our a car about a block away.
Stayed 1 night in Dec 2019
Response from lilu hotel pai on 11 Jan 2020
Thank you for using and advising our hotel.Best Regard.

4/10 Poor

Wj

Disliked: Cleanliness
I visited there 4 years ago. Now it quite old and bathroom is dirty . I told housekeeper for get around it but it was a little bit better. Disappointed
Stayed 2 nights in Jan 2020
Response from Lilu hotel pai on 9 Jan 2020
Dear customer .Thank you hotel Where the customers attend the discussion and give feedback The hotel will improve the feedback. Best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can you say "RIP OFF"? This place puts its prices up for high season way too high. Booked for a three person suite and was charged for an extra person. Asked the owner for a cot for third person and it never did show up. The floors were all concrete. The place was too cheap to put in proper flooring. We were also promised a New Years Gala diner and it did not even happen. You can find a way nicer place for half the cost anywhere in Thailand. I have been coming here for 7 years now and have never been this disappointed. AVOID THIS PLACE!!!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

2/10 Terrible

chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
a hostel and not a 3* hotel
this is a hostel. the information on this establishment is not correct on the site of hotels.com; the market for this is back packers. the advertised wifi in the rooms worked max 5% of the time for us in our 2 rooms and so we were sitting in a very hot reception area most of the time trying to use wifi, the restaurant does not exist, the air conditioning in communal areas does not exist. the tv in the room has only got Thai channels, The TV in reception area does not exist; the breakfast included is charged at 200 thb per person per day and it is worth max 30. We had to sent food back as it was rotten. People who turn up at the hotel pay less than half to what is charged via hotels.com We had to listen to the low rates being given day in day out as we were sitting 1 m from the reception desk. The beds are rock hard. The people pretended to speak english but did not speak back so difficult to say if they do or not. The reception person, who does speak some english, promised to call someone to fix the wifi. she did not so i have to assume that room 11 and 12 just is too far from reception. Just too many things not as per the description on hotels.com; the company hotels.com politely answered us but did nothing positive to resolve our over payment.
Stayed 5 nights in Jul 2019
Response from Lilu Team on 3 Jan 2020
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.

8/10 Good

Joi

Liked: Staff & service, property conditions & facilities
Pretty good with some exceptions
The room was mostly clean and quiet but the sheets were stained. Linen needs to be updated! Location convenient
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable room, but cold showers
The room was comfortable and spacious. There was a mini fridge, and AC. The shower however wasn't so great, the pressure was OK but there wasn't any hot water. The reception staff gave no information at all, and were completely unhelpful if you wanted any recommendations etc, but it was a comfortable room and I enjoyed my stay.
Stayed 2 nights in Apr 2019
Response from Lilu Team on 3 Jan 2020
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.

8/10 Good

pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very good, I enjoy it very much
Stayed 1 night in Mar 2019
Response from LilU Pai on 3 Jan 2020
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price, but didn't like the cement floor. Tiled floor would be more appealing.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Was only there for one night. Wish our room had the view advertised but was still a beautiful room. Clean, lots of counter space a little balcony and a blow dryer
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, nice modern rooms...parking for bikes a little tight but not a dealbreaker! Overall a great place to stay.
Stayed 1 night in Jan 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Small town hotel with a decent price. Breakfast provided a very good Thai soup and some pre cooked eggs toast and coffee/tea. Ok. Nothing fancy but ok.
Stayed 2 nights in Oct 2018
Response from Guest service Office. on 7 Nov 2018
Thank you.

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time this year
Convient location, walk to everything
Stayed 4 nights in Aug 2018

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from lilupai on 20 Apr 2018
Thank you.

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Pai
Clean comfortable double room in a very nicely designed hotel. Breakfast was adequate. Location is great, near enough to Walking Street but far enough away that you get a decent night's sleep.
Stayed 3 nights in Jan 2018
Response from lilupai on 23 Jan 2018
Thankyou.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel next to walking street. Great location. Room is spacious with air conditioning and a nice balcony. I would recommend this hotel.
Stayed 3 nights in Dec 2017
Response from lilupai on 23 Jan 2018
Thankyou

8/10 Good

Maayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel
A nice little place, good shower, grate view, has air con (shaking and loud) fan eater hitter for coffe tea, hair dryer, a safe, and a nice breakfast (3 types of eggs for your choice, and some juice and some fruits) for 612 tbh

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Tips on stay
Fan clicked loudly when turned on but air conditioning worked fine. On Thursdays supposedly there is no water or electricity which we had no notice .( No shower or toilet) . Breakfast was good . Nobody really spoke English so we couldn't get a lot of answers for anything. Pictures of bottle water and toilet tissue works ☺. Overall great for the price and location , would do again. Also ants in the shower but didn't get bit by anything in room . And ask for bottle water daily

8/10 Good

Joseph, San Francisco USA

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, check-in problem, very nice room
Unfortuately they goofed up at check in and did have the room we reserved and offered a much less nice one. I insisted it was their mistake and they finally upgraded us to a very nice room. They have a great downtown location. The breakfast was so-so. The power went out on the second afternoon. The wifi is excellent.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I plan to return
We really like Pai...unpretentious and genuine, just a nice place to be

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Free rats in walls.
Huge noisy rats in walls kept us awake. Price was extremely high for what you get. Unfriendly service.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Small Hotel, Bad Bathroom
Nice Staff, Close to Walking Street,Small Hotel, Bad Bathroom

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little stay near Old City south gate.
Everything was great. The room was spacious and clean. The breakfast was great. The only thing iffy was the wifi.

8/10 Good

Verified traveller

Liked: Staff & service
Awful wifi, shower was kinda gross

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Daniel, Kalamazoo, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Pai room was clean and good location right in the center of Pai. Wifi was fast and could handle all my computer needs.

8/10 Good

juliette, australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to main market street
This charming little hotel was very central to night market shopping area and funky restaurents. New and very clean with lots of wood used . Nice breakfast , simple but adequate. Quiet area, felt very safe, pleasant staff but very very hard mattresses on beds. We could barely sleep the first night and woke up with really sore backs. The hotel is gorgeous and well situated but because of the beds we would probably not stay there again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Didn't like it
First day we got there, no toilet paper (there's a water hose in the bathroom). They gave us toilet paper the second day. The shower walls look really dirty. There were a bunch of ants in the bathroom sink area. Also, something was wrong with the toilet, it kept gurgling throughout the night and I think the first night it spit out water because the floor was wet in the morning. There were no table or chairs inside the room, not a single chair so you have to sit on the bed with your laptop if you're trying to do work or write personal emails and it's too cold to go to the lobby. We asked the staff if we could borrow a chair but they said no. I think they could have easily accommodated this. The fan and AC were really loud. The choices for the buffet is very limited and not that great.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely staff, decent breakfast and great location in the centre of Pai. Only let down was an uncomfortable bed.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Small hotel in centre of town
Located just in the center of Pai. Walking street is just around the corner. Nice rooms, friendly staff. The breakfast disappoints though. The photos from this hotel on hotels.com showing a breakfast buffet is not accurate. There is no buffet - only 3 types of egg dishes to select from, that are cooked on order.

8/10 Good

Shawn, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Cute little pkace away from noise of the main market but 3 minutes walk in. Would recommend

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Room comfort
Average
We got a triple room with an extra 50baht for bed n breakfast. Overall the hotel is good but the cement floor seems abit dusty. The front desk is not really fluent in English but willing to answer any question. Location is near to everything which is a good point.

6/10 Okay

Debz888, london

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ants and building work
Pros: Good location, right by the main walking street but away from the noise. Nice receptionist and adequate breakfast Cons: Construction work was taking place during our stay which we were not informed of. Very loud drilling between 9-5. ANTS everywhere! You wake up and find ants on you, they were crawling all over my bag and lots of them in the bathroom. Our room was not serviced for the 2 nights which we stayed there. This would be a nice hotel if they sorted out these issues!

10/10 Excellent

Pranee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
방이 생각보다 낡았고 오래된느낌. 화장실 조명등이 꺼졌다가켜졌다가 곧 나갈것같았지만 유지되었음. 방 거울이큰것과 복도에 벽걸이 거울있는건 좋았습니다.
Stayed 1 night in Jul 2019
Response from lilu team on 3 Jan 2020
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from LiLu Team on 3 Jan 2020
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiptop. Hat alles bestens gepasst.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking street close to walking street but calming area. That's perfect! And kindly staff, simple delicious breakfast.
Stayed 2 nights in Feb 2019

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Great value for money in Pai. Close to everything, clean and great straff.
Response from lilupai on 20 Apr 2018
Thank you.

6/10 Okay

noinah, nonthaburi

ที่ตั้งใกล้ถนนคนเดิน
โรงแรมสะอาด พนักงานต้อนรับสุภาพ เดินทางสะดวก หาของกินง่าย ใกล้ถนนคนเดิน อาหารเช้าพอประมาณ
Stayed 1 night in Dec 2017
Response from lilupai on 23 Jan 2018
Thankyou

8/10 Good

Leonard

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Pai.
Nice hotel in the center of Pai. Not located in the walking street, so pretty quiet night time. Friendly staff.
Stayed 8 nights in Jul 2017
thank you

8/10 Good

Verified traveller

Liked: Room comfort
ใกล้ถนนคนเดิน,บริการดี ราคาย่อมเยาว์
เข้าพักจำนวน 5 คืน ราคาเหมาะสมไม่แพง อยู่กลางใจเมือง สามารถเดินเล่นบนถนนคนเดินได้, บริการจากเจ้าหน้าที่ดี ให้ความช่วยเหลือเป็นอย่างดี จะมาพักอีกแน่นอน

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wir haben 2 Nächte in Lilu verbracht und haben uns durchaus wohl gefühlt. Das Hotel ist sehr einfach aber da wird hauptsächlich Touren in der Umgebung gemacht haben, war lilu ideal zum Ausshlafeb nach einem langen Tag. Frühstück ist sehr einfach aber ausreichend. Die Lage ist gut, nicht mal 5 Minuten zum Walking Street (Street Food, lokale etc)

10/10 Excellent

YAAKOV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מקום מצויין מומלץ מאוד
בעלת הנכס נתנה טיפים לטיולים באזור כולל מפה

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошее местоположение
Район хороший. Близко ко всему и не шумно. Комната показалась маловатой.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé et chambre très belle

6/10 Okay

Verified traveller