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"Exceptional staff amenities and food. "

"Well located hotel with friendly helpful staff, good sized rooms with everthing you need. Building is quite old with lots of character & charm.Misunderstanding re vip status with hotels.com soon sorted out and full size bottle of complimentary fizz given, nice touch (especially as our next hotel in seville, a large 4 star hotel only gave us a mini size bottle between 2 of us!). Breakfast buffet is very good also & well worth extra cost (if not included in your room rate."

"The staff were amazing, I had so much help from them. The bed was very comfy and I slept well."

"Our second stay at a Sercotel in Spain and it did not disappoint! Lovely breakfast, clean and spacious room, and walkable distance for the sites. Staff was very friendly and helpful. Parking was easy. Be sure to follow the detailed instructions if arriving by car! "

"Excellent"

"Hotel was modern with the essence of Granada, the suite was spacious and faced the cathedral."

"Staff were excellent"

"Nice room. Friendly staff. Location "

"Hotel staff is helpful and the room is spacious and comfortable."