Ouzel Falls

It was pretty clean and spacious, the staff was nice, and the pools were fun. But the elevator next to our room was broken - and without signage - for the duration of our stay, which was not disclosed to us at check-in. Also, our sliding door to the patio was broken, letting in all the sounds from outside. And the toilet was broken, so we kept having to take the top off the fix it so it would flush. Our family had a great time in the area, but we were disappointed with the broken items.

Enjoyed the pool. Missed a hot tub, breakfast was great and David went above and beyond

There were not many towel racks and the holder for the dryer fell off very easily. not many amenities in the room for the price. no tissues