Title: Vila Galé Collection Ouro Preto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=113667633&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vila Galé Collection Ouro Preto ## Photo gallery for Vila Galé Collection Ouro Preto ![Terrace/patio - Vila Galé Collection Ouro Preto (Ouro Preto)](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/85dfb5e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, 3 outdoor pools - Vila Galé Collection Ouro Preto (Ouro Preto)](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/7185c0ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Vila Galé Collection Ouro Preto (Ouro Preto)](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/dc0d0b5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Vila Galé Collection Ouro Preto (Ouro Preto)](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/aa64e39d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Vila Galé Collection Ouro Preto (Ouro Preto)](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/b76cc2b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Vila Galé Collection Ouro Preto and take advantage of a free breakfast buffet, a garden and dry cleaning/laundry services. Indulge in a body treatment, a body scrub and a facial at Satsanga Spa, the on-site spa. Enjoy the gym, as well as activities, such as hiking/biking and horse riding. In addition to a free children's club and a restaurant, guests can connect to free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant £128 includes taxes & fees 22 Mar - 23 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=113667633&PinnedHotelID=113667633&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Apartamento ![In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/e8ae87d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento 9.4 Exceptional 8 reviews ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Mobile key entry - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Premium Apartment ![Premium Apartment | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/e68ff69c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Mobile key entry - 441 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartamento\*\* ![In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/e8ae87d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento\*\* 8.8 Excellent 5 reviews ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Mobile key entry - 388 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Family Apartment ![Family Apartment | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/8820be71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Mobile key entry - 388 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Apartamento Familiar (NEP) Junior ![Apartamento Familiar (NEP) Junior | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/1906ea77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Familiar (NEP) Junior ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Mobile key entry - 388 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Bunk Bed ### View all photos for Apartamento Superior Preservado ![In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/104fe50d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Superior Preservado 8.0 Very good 1 review ### Highlights Heating Free cots/infant beds Flat-screen TV Renovated in 2025 Blackout curtains Separate bedroom Private bathroom Hairdryer - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Apartamento Superior Preservado\*\* ![In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/104fe50d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Superior Preservado\*\* 8.0 Very good 1 review ### Highlights Heating Free cots/infant beds Flat-screen TV Renovated in 2025 Blackout curtains Separate bedroom Private bathroom Hairdryer - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Apartamento Preservado ![Apartamento Preservado | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/0caced9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Preservado ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Mobile key entry - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Suite ![Suite | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/114000000/113670000/113667700/113667633/w991h667x0y0-5200045b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom Hairdryer Daily housekeeping - 603 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOuro-Preto-Hotels-Vila-Gale-Collection-Ouro-Preto.h113667633.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOuro-Preto-Hotels-Vila-Gale-Collection-Ouro-Preto.h113667633.Hotel-Information) ## About the area Cachoeira do Campo, a neighbourhood in Ouro Preto, is home to Vila Galé Collection Ouro Preto. Museu Das Reducoes and Sacred Art Museum are cultural highlights, and travellers looking to shop may want to visit Handicraft Market and Ouro Preto Crafts Fair. Travelling with kids? Consider Astronomical Observatory and Museum of Mineralogy. [Visit our Ouro Preto travel guide](https://www.expedia.co.uk/Ouro-Preto.dx500206) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-20.36614%2C-43.65829&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TBfnc2htNNMcOMTOrMkbyVnP1Xs=) Rodovia dos Inconfidentes, KM 78, Cachoeira do Campo, Ouro Preto, MG, 35409-592 ### What's nearby - Igreja Matriz de Nossa Senhora de Nazaré 6 min drive \- 2.1 miles - Casa dos Contos 6 min drive \- 2.3 miles - Museu Das Reducoes 12 min drive \- 5.9 miles - Estação Ecológica do Tripuí 16 min drive \- 12.0 miles - Tiradentes Square 21 min drive \- 14.7 miles ### Getting around - Belo Horizonte (CNF-Tancredo Neves Intl.) 136 min drive ### Restaurants - Retiro Novo 7 min drive - Sorveteria Arte e Manhã 9 min drive - Merlo Restaurantes 4 min drive - Bandeirantes Grill 4 min drive - Lanchonete Cachoeira do Campo 3 min drive ## About this property ### Vila Galé Collection Ouro Preto Upscale family-friendly hotel remodelled in 2025 and located in Cachoeira do Campo You can look forward to a free breakfast buffet, a garden and dry cleaning/laundry services at Vila Galé Collection Ouro Preto. Indulge in a body treatment, a body scrub and a facial at Satsanga Spa, the on-site spa. Enjoy the gym, as well as activities, such as hiking/biking and horse riding. Free in-room WiFi is available to all guests, along with a free children's club and a restaurant. Additional perks include: - 3 outdoor pools and an indoor pool - Free self-parking - Bike hire, babysitting (surcharge) and a 24-hour front desk - 8 meeting rooms, luggage storage and smoke-free property Room features All 311 rooms have comforts such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - Heating, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Vila Galé Collection Ouro Preto are available. 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:30 AM - A restaurant ### Things to do - 3 outdoor pools - Bicycle rentals - Children's pool - Free children's club - Full-service spa - Gym - Hiking/biking trails - Horseback riding/rentals - Indoor pool - Vineyard ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Indoor pool - Pool toys ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 8 meeting rooms ### Outdoors - Garden - Vineyard ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Built in 1779 - Renovated entire property - May 2025 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Desk - Heating - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher Property Registration Number 04.027.102/0012-04 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 8:00 AM to 6:00 PM ### Property is also known as Vila Galé Collection Ouro Preto Hotel Vila Galé Collection Ouro Preto Ouro Preto Vila Galé Collection Ouro Preto Hotel Ouro Preto ## Frequently asked questions ### Does Vila Galé Collection Ouro Preto have a pool? ### How much does it cost to stay at Vila Galé Collection Ouro Preto? ### Is Vila Galé Collection Ouro Preto pet-friendly? ### How much is parking at Vila Galé Collection Ouro Preto? ### What time is check-in at Vila Galé Collection Ouro Preto? ### What time is check-out at Vila Galé Collection Ouro Preto? ### Are there all-inclusive benefits at Vila Galé Collection Ouro Preto? ### Where is Vila Galé Collection Ouro Preto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vila Galé Collection Ouro Preto Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Amenities ### 7.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 28 8 - Good 23 6 - Okay 20 4 - Poor 7 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Marcio 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Quartos limpos e confortável , excelente infraestrutura ##### Marcio Stayed 1 night in Feb 2026 ### 6/10 Okay #### Renata 9 Dec 2025 Disliked: Staff & service, amenities A comida ficou MUITO a desejar! Carne crua, queimada e não adiantou falar com o chef de cozinha e gerente. Não tinha opção de pães sem glúten e lactose. Os funcionários precisam de treinamento para ficar no padrão “Vila Galé” Portugal! ##### Renata Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Patrícia 7 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bom! Com um bom café da manhã, quartos grandes e uma equipe, que apesar de reduzida, demonstrou amabilidade e cordialidade. Única coisa que não gostamos foi do jantar no buffet. Pois, opções reduzidas, carne muito demora e com fila grande e muito caro (160,00 por pessoa). Não é um bom custo-beneficio ##### Patrícia Stayed 1 night in Dec 2025 ### 8/10 Good #### Jose roberto 1 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O local é muito bonito. O prédio histórico muito bem conservado. O hotel ainda está em obras, mas não atrapalhou a estadia. A área das piscinas é muito bonita. ##### Jose roberto Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### EMERSON 25 Nov 2025 Liked: Cleanliness, staff & service, amenities HOTEL NOVO, MUITO BEM ESTRUTURADO. CAFÉ DA MANHÃ EXCELENTE. FUI MUITO BEM ATENDIDO EM TODAS AS SOLICITAÇÕES. ##### EMERSON Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### andre 24 Nov 2025 Liked: Cleanliness, amenities Quarto limpo , hotel muito bonito ##### andre Stayed 3 nights in Nov 2025 ### 6/10 Okay #### GUSTAVO 23 Nov 2025 Liked: Cleanliness, staff & service Serviço, alimentação ##### GUSTAVO Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Leonardo 23 Nov 2025 Liked: Cleanliness, staff & service Poucas espreguiçadeiras na piscina para o número de hospedes. Muitas nunca sendo usadas mesmo com toalhas marcando o local. ##### Leonardo Stayed 3 nights in Nov 2025 ### 8/10 Good #### Rubens 23 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gostei de tudo de um modo geral. A crítica é ter fila para pegar ovo ou omelete no café da manhã, e a mesma coisa no jantar ou almoço; os grelhados era preciso ir à fila que demorava muito. ##### Rubens Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Jose 17 Nov 2025 Liked: Cleanliness A equipe ainda sendo formada deixa a desejar. A única opção de laser acaba sendo as piscinas e o bufet é fraco. ##### Jose Stayed 1 night in Nov 2025 ### 8/10 Good #### Marcelo da 14 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O Hotel está iniciando suas atividades: muito bem estruturado e o único detalhe é o pessoal novato, sem grande experiência ##### Marcelo da Stayed 3 nights in Oct 2025 ### 8/10 Good #### ivan 7 Nov 2025 Liked: Cleanliness, staff & service, amenities o qto é otimo, porém o predio era muito longe do predio principal. o melhor é ficar em qto no predio principal ##### ivan Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Anivaldo 15 Oct 2025 Liked: Property conditions & facilities Disliked: Staff & service Do local e beleza do hotel. Deseorganização na chegada para fazer o check-in, fiquei esperando dentro do carro vários minutos para desembarque de bagagens, somente um carro por vez, estacionamento longe e demora no check-in. Funcionários mal preparados e/ou com pouco treinamento. ##### Anivaldo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ANDREA 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel novo com muitas instalações e atividades . Apesar de algumas instalações estarem ainda sem funcionar a equipe é muito educada e busca sempre atender da melhor forma possível . Comida muito gostosa e atendimento no restaurante muito bom !! ##### ANDREA Stayed 1 night in Oct 2025 ### 8/10 Good #### frederico 5 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort Foi uma viagem em família para comemorações. O serviços de bar e restaurantes deixa muito a desejar. O Bar não tem tira gostos para servir o restaurante a lá carte tem um cardápio muito reduzido. Precisam melhorar muito para chegar no serviço de um hotel 5 estrelas. A área da piscina não tem mesas para sentar somente espreguiçadeiras o que é um erro. O complexo esportivo não está acabado, como por exemplo as quadras de Beach tênis estão isoladas não podendo ser usadas e muito mal cuidadas e mal feitas. Não existe um quiosque para as pessoas que estão de fora das atividades ficarem na sombra , não tem um bebedouro com água e nem um suporte para os hóspedes, sendo que a área é isolada da área principal do hotel. Fiz uma reserva em um apto preservado com cama king e me colocaram em apto com cama Queen. O meu sentimento é que abriram o hotel na marra sem estar 100% preparados para receber. Pedir para carregar o carro elétrico ninguém sabia dar informações o porquê não estava funcionando eu que tive que me virar e ligar no suporte da empresa. Um hotel desse nível não pode funcionar assim. ##### frederico Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sandra 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Adorei o hotel, iremos voltar. ##### Sandra Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Allexandre 28 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Não vale a pena, péssima experiência. Quando fui fazer a reserva do hotel, achei estranho a nota baixa do empreendimento em quase todos os sites. Mas ainda assim me arrisquei e fiz a reserva. Vale lembrar que a diária mais barata do local é 1.100 reais, logo, o minimo que esperamos ao pagar tal quantia é que tudo saia perfeito. O hotel é muito bonito, novo, confortável, contudo, precisa urgentemente repensar seu atendimento, afinal, será que a gerência não está acompanhando as dezenas de reclamações dos clientes? Fomos barrados na portaria já que a equipe de segurança não localizou nossa reserva; o restaurante ao custo de 140 reais por pessoa é pessimo, com poucas opções e disponibilizava apenas água para consumo (sequer um suco). O quarto indicado estava em manutenção, a porta sequer abria, tendo a moça da recepção que realizar a troca. O consumo na piscina é confuso, com filas, e por causa do problema do quarto, sempre que tentava fazer consumo, aparecia que "não estava autorizado" o consumo. Gastamos 1.605 reais em uma diaria que não vale sequer 250 reais. Ao hotel, acho que é hora de considerarem fechar o hotel para treinamento da equipe e tentar recomeçar. Pelo que pude perceber, as inúmeras avaliações negativas não estão sendo consideradas. Péssimo serviço, péssima comida. ##### Allexandre Stayed 1 night in Sep 2025 ### 6/10 Okay #### Larissa 24 Sept 2025 Disliked: Cleanliness, staff & service A estrutura ficara otima, quando terminar. Porem, agora faltam muitas coisas. Nao tem funcionarios suficientes e preparados para o atendimento. A comida demora demais, principalmente na piscina. Por conta de uma chuva forte, o meu quarto foi alagado, assim como a recepcao e outros quartos. ##### Larissa Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Bruna 17 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Tive uma experiência extremamente negativa neste hotel. A espera no check-in ultrapassou 40 minutos. Embora seja um hotel voltado para famílias, a maioria dos quartos exige o uso de escadas, o que é um grande inconveniente para idosos e carrinhos de bebê. Reservei uma mesa no restaurante italiano, mas ao chegar fui informada que estava fechado para um evento particular. Restava apenas outro restaurante, com comida de má qualidade e aparência duvidosa. O café da manhã também deixou muito a desejar. Após a estadia, recebi mensagens no WhatsApp, em horários inoportunos, informando que minha reserva não havia sido paga, mesmo tendo sido feita pelo Hoteis.com. Solicitei uma forma segura de resolver a situação, mas insistiram no envio de um link pouco confiável. Definitivamente não recomendo. ##### Bruna Stayed 1 night in Aug 2025 ### 6/10 Okay #### SERGIO MORAES 16 Sept 2025 Liked: Cleanliness, room comfort #### Precisa melhorar ! Hotel recém inaugurado, ainda com problemas sérios de logística, banheiro sem água quente, café da manhã tumultuado com má distribuição das gôndolas , cachorros vira-latas na área da piscina ##### SERGIO MORAES Stayed 1 night in Sep 2025 ### 6/10 Okay #### Vicente 21 Aug 2025 Disliked: Staff & service, property conditions & facilities Fomos muito mal atendidos. O restaurante é sofrível. O hotel tem uma decoração estranha. Pessima experiencia ##### Vicente Stayed 2 nights in Aug 2025 ### 8/10 Good #### Welfane 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel coneçou a funcionar recentemente e naturalmente tem problema a resolver. Mas quando o resort estiver completo será um dos melhores do país. ![](https://a.travel-assets.com/ugc/hotel-reviews/5d86c8e1-5134-4b73-a7ac-2b28f4924cfb-1754248238976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c5834256-c964-448b-a288-8158f43bb892-1754248239821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Welfane Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Marcelo 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito boa ##### Marcelo Stayed 1 night in Aug 2025 ### 8/10 Good #### Gustavo andre 3 Aug 2025 Liked: Cleanliness, staff & service, room comfort Gostamos muito da nossa estadia. O espaço físico do hotel é ótimo, piscinas quentinhas, café da manhã gostoso, funcionários atenciosos, cama confortável. Não tivemos a a oportunidade de conhecer o spa, que funciona com pagamento a parte. Achei o restaurante do buffet com poucas opções e pequeno. Apenas um funcionário que fica sobrecarregado na parte das carnes. Algumas áreas ainda em obra, como a fazendinha e o lago. Precisa de alguns ajustes como toda instalação recém inaugurada, porém ótima opção para quem mora em Bh. ##### Gustavo andre Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Luiz Otavio 28 Jul 2025 Liked: Room comfort Disliked: Staff & service, property conditions & facilities #### HOTEL SEM ESTRUTURA CONDIZENTE COM O NOME Esperávamos muito mais por ser Vila Galé, uma rede internacionalmente conhecida . viajem em família, com crianças pequenas. a começar pela alocação dos 3 quartos, no check-in pedimos 3 quartos próximos para facilitar ajuda mutua, nos colocaram nos quartos os mais longe possível, apesar da baixa ocupação do hotel. os banheiros sem janela, e cheiro de esgoto nos quartos. Bar da piscina sem nenhuma estrutura, poucos itens no cardápio, e alguns itens faltantes durante os 4 dias de estadia. funcionários novatos sem preparo para bem atender. serviço de arrumação dos quartos não acontecia antes da 17 horas, apesar de 4 ligações solicitando o serviço. outra falta grave em minha opinião é a cobrança pela utilização da piscina coberta, não faz sentido em uma região muito fria. ##### Luiz Otavio Stayed 4 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels with Laundry Service in Sydney](https://www.expedia.co.uk/Sydney-Hotels-Hotel-With-Laundry-Service.0-0-d178312-thotelwithlaundryservice.Travel-Guide-Filter-Hotels) > - [Hotel Golden Park All Inclusive Poços de Caldas By Nacional Inn](https://www.expedia.co.uk/Pocos-De-Caldas-Hotels-Golden-Park-All-Inclusive-Pocos-De-Caldas.h9031963.Hotel-Information) > - [Hotels in Ekkamai](https://www.expedia.co.uk/Ekkamai-Bangkok-Hotels.0-n6214046-0.Travel-Guide-Filter-Hotels) > - [Royal Center Hotel Lourdes](https://www.expedia.co.uk/Belo-Horizonte-Hotels-Royal-Center-Hotel.h17500187.Hotel-Information) > - [Hotel Dan Inn Uberlândia by Nacional Inn](https://www.expedia.co.uk/Uberlandia-Hotels-DAN-INN-UBERLANDIA.h93589576.Hotel-Information) > - [Thermas All Inclusive Resort Poços de Caldas By Nacional Inn](https://www.expedia.co.uk/Pocos-De-Caldas-Hotels-Thermas-All-Inclusive-Resort-Pocos-De-Caldas.h8260624.Hotel-Information) > - [Hotels in Harpenden](https://www.expedia.co.uk/Harpenden-Hotels.d5864.Travel-Guide-Hotels) > - [villagehotels Hotels in Wakefield](https://www.expedia.co.uk/Wakefield-Hotels-Village-Hotels.0-0-d5455--bVillageHotels.Travel-Guide-Filter-Hotels) > - [Beach Resorts & Hotels in Turks and Caicos](https://www.expedia.co.uk/Destinations-In-Turks-And-Caicos-Beach-Hotels.0-0-d184-tBeachHotels.Hotel-Filter-Destinations) > - [Hotels in Glenelg](https://www.expedia.co.uk/Glenelg-Adelaide-Hotels.0-n10306-0.Travel-Guide-Filter-Hotels) > - [ Bayview Resort Phi Phi Island - Beach Front Resort](https://www.expedia.co.uk/Ko-Phi-Phi-Hotels-Bay-View-Resort-Phi-Phi-Island.h4539631.Hotel-Information) > - [All-Inclusive Hotels in Israel](https://www.expedia.co.uk/Destinations-In-Israel-All-Inclusive-Hotel.0-0-d85-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [Hotels near Ty Mawr Country Park](https://www.expedia.co.uk/Ty-Mawr-Country-Park-Hotels.0-l624911853033316352-0.Travel-Guide-Filter-Hotels) > - [Hotel La Barracuda](https://www.expedia.co.uk/Torremolinos-Hotels-La-Barracuda.h1468170.Hotel-Information) ### Flights > - [Flights from San Bartolome (ACE) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/ace/lgw/arrecife-to-london) > - [Flights from Newcastle-upon-Tyne (NCL) to Ingenio (LPA)](https://www.expedia.co.uk/lp/flights/ncl/lpa/newcastle-to-las-palmas) ### Cars ### Activities > - [Things to do in Batangas City](https://www.expedia.co.uk/Things-To-Do-In-Batangas-City.d602521.Travel-Guide-Activities) ### Packages > - [York Hospital](https://www.expedia.co.uk/York-Hospital-York.d6266324.Attraction) > - [Honolulu Holidays](https://www.expedia.co.uk/Honolulu.d1488.Holidays-City-Breaks) ### Holiday Rentals ### General > - [Visit Çınarcık](https://www.expedia.co.uk/Cnarck.dx6241756) ---