Title: Serra Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18728094&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serra Palace Hotel Experience city living made easy. Enjoy breakfast buffets and savor regional flavors. ## Photo gallery for Serra Palace Hotel ![View from property - Serra Palace Hotel (Ouro Branco)](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/c5992023.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Serra Palace Hotel (Ouro Branco)](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/f2db2ca7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Serra Palace Hotel (Ouro Branco)](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/3c033f06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Serra Palace Hotel (Ouro Branco)](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/361040e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - Serra Palace Hotel (Ouro Branco)](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/e0418ad3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of the city, Serra Palace Hotel offers a tranquil retreat with a garden and Regional cuisine at its on-site restaurant. Guests can unwind with free in-room WiFi, enjoy barbecue grills, explore meeting rooms or simply relax at the bar after taking advantage of dry cleaning services. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar £61 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=18728094&PinnedHotelID=18728094&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Single Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/455757c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning LED TV Blackout curtains Private bathroom Minibar Cable channels Daily housekeeping In-room safe - 205 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Double or Twin Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/455757c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.0 Very good 2 reviews ### Highlights Air conditioning LED TV Blackout curtains Private bathroom Minibar Cable channels Daily housekeeping In-room safe - 205 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Triple Room ![Triple Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18730000/18728100/18728094/51690384.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.0 Very good 2 reviews ### Highlights Air conditioning LED TV Blackout curtains Private bathroom Minibar Cable channels Daily housekeeping In-room safe - 205 sq ft - Sleeps 3 - 3 Single Beds OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOuro-Preto-Hotels-Serra-Palace-Hotel.h18728094.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOuro-Preto-Hotels-Serra-Palace-Hotel.h18728094.Hotel-Information) ## About the area Located in Ouro Branco, Serra Palace Hotel is in the city centre. Museu Das Reducoes and Museu das Reducoes are cultural highlights, and some of the area's landmarks include Mother Of Our Lady Of Conception and Our Lady of Joy Church. Museum of Mineralogy and Astronomical Observatory are also worth visiting. [Visit our Ouro Branco travel guide](https://www.expedia.co.uk/Ouro-Branco.dx6254478) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-20.52389%2C-43.70094&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=exIKFMzR0wRLB6IAopoildAdiNY=) Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000 ### What's nearby - Itatiaia State Natural Monument \- 13 min drive \- 8.6 miles - Federal University of Ouro Preto \- 33 min drive \- 21.6 miles - Nossa Senhora do Pilar Church \- 34 min drive \- 22.3 miles - Tiradentes Square \- 35 min drive \- 22.5 miles - Nossa Senhora do Carmo Church \- 35 min drive \- 22.5 miles ### Getting around - Belo Horizonte (CNF-Tancredo Neves Intl.) - 133 min drive ### Restaurants - ‪Restaurante Trem Mineiro - ‬17 min walk - ‪Caminho Do Ouro - ‬11 min walk - ‪CREPE & CIA - ‬15 min walk - ‪Malibu Grill - ‬4 min walk - ‪Kabana LANCHES - ‬18 min walk ## About this property ### Serra Palace Hotel Hotel in the city centre Take advantage of a free breakfast buffet, a garden and dry cleaning/laundry services at Serra Palace Hotel. The on-site Regional cuisine restaurant, Serra Palace, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre. You'll also enjoy the following perks during your stay: - Barbecues, a 24-hour front desk and a TV in reception - 1 meeting room, a lift and multilingual staff - A computer station Room features All 80 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 24-inch LED TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/55000000/54030000/54024300/54024269/586aa50b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Verdes Mares Ouro Branco - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.2 Very good 32 reviews £55 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=54024269&PinnedHotelID=54024269&HadPinnedHotel=true®ionId=-1&adults=2) ![Treatment room](https://images.trvl-media.com/lodging/16000000/15450000/15448000/15447980/0f359037.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pousada Circuito dos Inconfidentes Congonhas - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 158 reviews £47 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=15447980&PinnedHotelID=15447980&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15380000/15379100/15379025/18966728.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mirante Flat Ouro Branco - 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31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1493661&PinnedHotelID=1493661&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/30000000/29340000/29332700/29332619/3c96b6d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Laços de Minas Antônio Dias - Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 9.2 Wonderful 39 reviews £64 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=29332619&PinnedHotelID=29332619&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7 AM to 9 AM - A bar/lounge - A restaurant ### Restaurants on site - Serra Palace ### Things to do - TV in common areas ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference centre (2,422 square foot of space) - Meeting room ### Outdoors - Barbecue grill - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 2 floors - Built in 2007 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 24-inch LED TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 3 March 2025 to 31 December 2025 (completion date subject to change). The following areas are affected: - Bar/lounge - Dining venue - Exterior - Front desk - Lobby Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Serra Palace Hotel Ouro Branco Serra Palace Ouro Branco Serra Palace Serra Palace Hotel Hotel Serra Palace Hotel Ouro Branco Serra Palace Hotel Hotel Ouro Branco ## Frequently asked questions ### Is Serra Palace Hotel pet-friendly? ### How much does it cost to stay at Serra Palace Hotel? ### What time is check-in at Serra Palace Hotel? ### What time is check-out at Serra Palace Hotel? ### Where is Serra Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serra Palace Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 50 8 - Good 37 6 - Okay 9 4 - Poor 6 2 - Terrible 2 ## Reviews ### 6/10 Okay #### nilo 22 Nov 2024 Liked: Staff & service Under renovation. ##### nilo Stayed 3 nights in Nov 2024 ### 8/10 Good #### Carina 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma boa opção em Ouro Branco. Quarto limpo, banheiro razoável. Ótima equipe de funcionários. ##### Carina Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Aldo César Andrade 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo atendimento. ##### Aldo César Andrade Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Mônica 20 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### experiencia Gostei de tudo- ##### Mônica Stayed 1 night in Aug 2024 ### 4/10 Poor #### Lilian 1 Jun 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Fraco Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado. ##### Lilian Stayed 2 nights in May 2024 ### 2/10 Terrible #### Verified traveller 28 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Várias Moscas e Mosquitos nos alimentos A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede. ##### Verified traveller Stayed 4 nights in Dec 2023 ### 8/10 Good #### Artur 14 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias. ##### Artur Stayed 6 nights in Jan 2024 ### 4/10 Poor #### Gerson 27 Oct 2023 #### Avaliacao Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo... ##### Gerson Stayed 4 nights in Oct 2023 ### 8/10 Good #### wilson gomoes viera 22 Oct 2023 Disliked: Room comfort #### Lazer Foi boa !!! ##### wilson gomoes viera Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Gedison 27 Mar 2023 Disliked: Cleanliness #### Decepção Absurdo, barata no quarto, pedimos para limpar o quarto apos matarmos a barata, e somente dois dias depois que foram tirar a barata, cortinas curtam não vedam a janelas, fica um clarão no quarto, não tinha manteiga no café da manhã hotel bom, mas a limpesa foi decepcionante. ##### Gedison Stayed 3 nights in Mar 2023 ### 6/10 Okay #### ANTONIO ADEL DOS 31 Jan 2023 Liked: Cleanliness, staff & service É um bom Hotel em geral, tem um bom café da manhã e amplo local de estacionamento, mas falta isolamento acústico entre quartos, o que pode incomodar. Também, a TV só tem um canal funcionando. A piscina fica muito exposta, sem qualquer privacidade. ##### ANTONIO ADEL DOS Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Rodrigo 16 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tudo. ##### Rodrigo Stayed 1 night in Aug 2022 ### 2/10 Terrible #### LUIZ FERNANDO 2 Jan 2022 Liked: Cleanliness Disliked: Staff & service Café da manha com fila demorando demais (organização do hotel), Salgados velhos, café ruim, demora na reposição dos alimentos, área da piscina pequena se o hotel tiver cheio não tem a mínima condição, área da piscina não tem nem 1 guarda sol, preços de bebidas caro e não pode consumir bebida de fora ( Pratica de venda Casada) , resumindo PESSSIMO! Procurem o outro Hotel da Região vale a pena! ##### LUIZ FERNANDO Stayed 1 night in Dec 2021 ### 8/10 Good #### Vinicius 28 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Local bom, limpo e confortável. Café da manhã diversificado, mas deixou pouco a desejar. ##### Vinicius Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Wladstoni 21 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Excelentes acomodações e um café da manhã com muitas variedades ##### Wladstoni Stayed 1 night in Dec 2021 ### 8/10 Good #### Claudio 16 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viagem de Negócios Hotel limpo e bem conservado Restaurante com otimos pratos a la carte para o jantar ##### Claudio Stayed 2 nights in Dec 2021 ### 6/10 Okay #### EDMAR 12 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Ótimo custo benefício A opção de Restaurante no Hotel foi excelente, (pratos a lá carte muito saboroso e preço acessível), boa localização, café da manhã muito bom. O isolamento acústico foi péssimo, pelo menos no quarto 224 onde ficamos, para compensar tinha uma vista da Serra do Ouro Branco. ##### EDMAR Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Rangel jhonata do nascime 27 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima localização,quartos mt bom Cafe da manha farto Atendimento mt bom Piscina pequena mas ideal para familias Tudo otimo ##### Rangel jhonata do nascime Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Larissa 15 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Obrigada pela experiência Muito atenciosos, cheguei antes do horário do check in e eles ja disponibilizaram o quarto. Todos muito educados e solicitos. Hotel tem uma vista maravilhosa. ##### Larissa Stayed 1 night in Sep 2021 ### 8/10 Good #### Paulo 16 Aug 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Bom No geral foi muito bom, mas após chegar em casa recebi à mensagem que deveria pagar algo que foi cobrado errado, algo que deveria ser conferido antes, isso me incomodou um pouco mas fiz o pix, ##### Paulo Stayed 1 night in Aug 2021 ### 8/10 Good #### Ivo 13 Aug 2021 Liked: Cleanliness, staff & service #### BOM Hotel bem localizado, paisagem linda, excelente café da manhã, muita cordialidade, mas o quarto muito pequeno, inadequado para 3 hóspedes. ##### Ivo Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Alessandra 18 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vista linda O hotel tem uma vista linda,os funcionários são super simpáticos, o hotel é muito limpo,café da manhã delicioso,cama confortável, quarto amplo,super recomendo. ##### Alessandra Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo muito limpo e organizado. Atendimento da recepção prático, rápido e objetivo. Recomendo. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 18 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Funcionários atenciosos. Tudo sempre limpinho. Quarto bom e a cama era ótima. Só o chuveiro do quarto que fiquei que era muito antigo e não estava tão bom mais. Café da manhã com muitas opções. O "porém" ficou pela parte dos salgadinhos estarem frios. Área de piscina confortável (também faltou uma ducha para as pessoas tomarem antes de entrar na piscina). ##### Verified traveller Stayed 3 nights in Nov 2019 ### 6/10 Okay #### LUIZ 6 Sept 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Hotel bom mas serviço sofrível O hotel é muito bem localizado na cidade e com uma estrutura adequada ao que se propõe. Oferece o jantar com um variado cardápio e bom café da manhã. Mas os garçons que trabalham a noite não primam pela boa educação e gentileza, são ríspidos nas respostas e demonstram clara má vontade. No meu caso tive que chamá-los por três vezes, em todas escutei que eu devia esperar, depois de mais de 20 minutos, chamei pela quarta vez e ele me respondeu que pensou que já tivesse sido atendido pois eu estava lá a um bom tempo. Me respondeu muito mal tudo que perguntei sobre o cardápio. Sai de lá com uma má impressão do hotel. 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