Oulad Chbana Holidays from £503

Unresponsive staff especially on phone from room. Housekeeping requests not met or delayed

From the first day of my arrival, the staff were more than accommodating. I was treated with the utmost respect and actually had one of the English speaking staff accompany me to Marrakech. It was fun for me learning French and Arabic. There’s a small restaurant attached to the hotel and a spa also. I’d stay again as my room was more than ample and the staff were the coolest speaking French. Of course they speak English and Arabic.

Highly recommended staff are amazing and hospitality is a different level

The bed was comfortable, the pool was a fun diversion, and the Hammam was professional. Generally, the place needs better air flow as it seems they have a bit of a mold problem. Maybe it was just my room because the air vent in the bathroom didn’t work. With windows open it was cool but you hear the street noise. The AC didn’t exist—it was only a fan. Be warned that the breakfast is very much a Moroccan breakfast—the patisseries are good, but otherwise there’s not much for American/European tastes. Generally it was a good hotel and a safe place for a night. The staff were exceptional. I might stay again if I come for an overnight again.

There was no area to socialize with other guests for coffee etc. It was centrally located

very welcoming and quiet.