Title: Ksar Shama Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ksar Shama Hotel in Ouirgane with 2 restaurants and free breakfast ![Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/cf8f0cda.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite (Ksar) | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/5114b406.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/09ba9583.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Tent, 2 Bedrooms (Ksar) | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/c526c3ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Tent, 2 Bedrooms (Ksar) | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/537073c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ksar Shama offers a peaceful retreat with a rooftop terrace showcasing breathtaking views. Enjoy spa services like massages and manicures/pedicures, dine at two restaurants, and cool off in two outdoor pools with sun loungers and umbrellas. Free WiFi keeps everyone connected. 7.4 Good ## Popular amenities - Bar - Breakfast included - Pool - Housekeeping - Laundry - Air conditioning £72 includes taxes & fees 15 Nov - 16 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2745098&PinnedHotelID=2745098&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 6 of 6 rooms ![Suite (Ksar) | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/5114b406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Ksar) ### Highlights Patio Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds Patio Separate sitting area Fireplace Individually furnished Individually decorated Air-conditioning - 646 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 2 Single Beds ![Junior Suite | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/ecd7549f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Patio Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds Patio Separate sitting area Fireplace Individually furnished Individually decorated Air-conditioning - 431 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Queen Bed ![Comfort Tent, 2 Bedrooms (Ksar) | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/c526c3ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Tent, 2 Bedrooms (Ksar) ### Highlights Patio Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Hypo-allergenic bedding Portable fan Patio Individually furnished Individually decorated Air-conditioning Heating Free cots/infant beds - 431 sq ft - Mountain view - Sleeps 4 - 1 King Bed and 2 Single Beds ![Standard Double Room | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/87fad978.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Patio Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds Hypo-allergenic bedding Patio Fireplace Individually furnished Individually decorated Air-conditioning Heating - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Double Room | Hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745098/c65d3199.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Patio Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds Patio Separate sitting area Fireplace Individually furnished Individually decorated Air-conditioning - 323 sq ft - Sleeps 3 - 1 Queen Bed ### Deluxe Tent ### Highlights Patio Individually furnished Individually decorated Air conditioning Heating Hypo-allergenic bedding Private bathroom Hairdryer Patio Individually furnished Individually decorated Air-conditioning Heating Hypo-allergenic bedding available - Mountain view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOuirgane-Hotels-Ksar-Shama.h2745098.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOuirgane-Hotels-Ksar-Shama.h2745098.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.17303%2C-8.08612&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4106NbWmfrW9ZyQrMF8ZfMzQKlM=) Marigha Ouirgane, Ouirgane, 42150 #### What's nearby - Barrage Ouirgane - 10 min walk - 0.6 miles - Toubkal National Park - 18 min drive - 5.9 miles - Souk Hebdomadaire Ansi - 20 min drive - 10.2 miles - Aguergour Paragliding - 35 min drive - 15.0 miles - Amizmiz Square - 38 min drive - 21.9 miles #### Getting around - Marrakech (RAK-Menara) - 63 min drive #### Restaurants - ‪chez momo 2 - ‬19 min walk - ‪Oliveraie De Marigha - ‬6 min drive ## About this property ### Ksar Shama Hotel in the mountains At Ksar Shama, you can look forward to free continental breakfast, a rooftop terrace and a coffee shop/cafe. Enjoy a meal at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe - Barbecues, multilingual staff and laundry services Room features All rooms are individually furnished, and have comforts such as air conditioning, in addition to perks such as free WiFi and minibars. Other amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - Wardrobes/cupboards, patios and heating ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27210000/27202600/27202571/494f0ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domaine La Source Ouirgane - Pool - Breakfast included - Parking included - Free WiFi 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=27202571&PinnedHotelID=27202571&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/13000000/12860000/12855500/12855420/ecf7b5c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ouirgane Ecolodge Ouirgane - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 43 reviews £43 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12855420&PinnedHotelID=12855420&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/111000000/110890000/110883600/110883565/0393e358.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlas Luxury Garden Ouirgane - Pool - Breakfast included - Spa - Parking included 10 Exceptional 1 review £140 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=110883565&PinnedHotelID=110883565&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8160000/8155100/8155099/46a0ddd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasbah Africa Ouirgane - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 24 reviews £69 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=8155099&PinnedHotelID=8155099&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/38000000/37260000/37253900/37253839/80705ee4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taj Atlas Wellness Boutique Hotel & Spa Sidi Badhaj - Pool - Breakfast included - Spa - Parking included 8.4 Very good 28 reviews £53 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=37253839&PinnedHotelID=37253839&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/38000000/37940000/37931500/37931500/28dea444.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tizi N'Ouirgane Ouirgane - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=37931500&PinnedHotelID=37931500&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22120000/22113200/22113184/w960h1152x0y128-375566b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Diwane Ouirgane - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 19 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=22113184&PinnedHotelID=22113184&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/14000000/13500000/13497800/13497701/1415fc63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jnane Tihihit Sidi Badhaj - Pool - Breakfast included - Pet-friendly - Kids pool 10 Exceptional 10 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=13497701&PinnedHotelID=13497701&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local cuisine, garden views ](https://images.trvl-media.com/lodging/26000000/25840000/25836800/25836701/086a56f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Atlas 4 Seasons Asni - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 46 reviews £26 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=25836701&PinnedHotelID=25836701&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/13000000/12250000/12250000/12249972/7b4f9bf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chez Momo II Ouirgane - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 11 reviews £100 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12249972&PinnedHotelID=12249972&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available daily 8:30 AM to 10:30 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Bicycle rentals - Hiking/biking trails - Library - Mountain biking - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 646 square feet of conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - In the mountains - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Hardwood flooring in room - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk (75 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - Built in 2007 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Heating - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MAD 600 per vehicle (return, maximum occupancy 6) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 7:30 PM ### Property is also known as Ksar Shama Ksar Shama Hotel Ksar Shama Hotel Ouirgane Ksar Shama Ouirgane Ksar Shama Hotel Ksar Shama Ouirgane Ksar Shama Hotel Ouirgane ## Frequently asked questions ### Does Ksar Shama have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:30 PM. ### How much does it cost to stay at Ksar Shama? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Ksar Shama on 15 Nov 2025 start from £72.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ouirgane-Hotels-Ksar-Shama.h2745098.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ksar Shama pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ksar Shama? > Self-parking is free at this property. ### What time is check-in at Ksar Shama? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Ksar Shama? > Checkout is at noon. ### Does Ksar Shama provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MAD 600 per vehicle applies. ### Where is Ksar Shama located? > Situated in the mountains, this hotel is 0.6 mi (0.9 km) from Barrage Ouirgane and within 12 miles (20 km) of Toubkal National Park and Souk Hebdomadaire Ansi. Aguergour Paragliding and Amizmiz Square are also within 32 miles (52 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ksar Shama Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.6 Location ### 7.8 Staff & service ### 4.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 4 8 - Good 7 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ### 2/10 Terrible #### Abderrahmane 25 Aug 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Tout est sale ! A fuir Cet établissement est sur-noté et les images postées par la direction sont surréalistes. Voici pourquoi : Chambre : La chambre étais très sale, avec des draps mal lavés et des housses de canapé tachées de chocolat bien frais. On sentais que le ménage avait était bâclé Le lit était inconfortable Absence de télévision Salle de bain sale et non équipée du strict minimum, a savoir du savon ! On a dû le demander à la réception pour l’avoir le soir Piscine : Piscine complètement opaque ! Je n’ai jamais vu une piscine aussi sale ! Les parois infestées d’algues. Quand j’en ai parlé à la direction, j’ai compris qu’elle n’était pas filtrée quotidiennement !!! Petit déjeuner : Petit déjeuner servi à table mais après une demi heure d’attente, alors qu’on est arrivés tôt et qu’il n’y avait que nous et une autre table à servir. Le petit déjeuner est limité à des aliments gras et bourratifs (meloui, harcha, cake degeulasse) le tout servi dans des assiettes mal lavées Cadre général : Y a beaucoup d’alcooliques dans l’établissement. On a même trouvé une bouteille et des verres dans les jardins. Et heureusement qu’on l’a vu avant notre enfant de 3 ans qui a failli boire le verre pensant que c’était de l’eau ##### Abderrahmane Stayed 3 nights in Aug 2021 ### 8/10 Good #### Yasin 10 Aug 2020 Liked: Staff & service, property conditions & facilities #### Mitigée... Le lieu est vraiment magnifique : la végétation, la vue sur la montagne... les chambres (suites) sont spacieuses. Mais mon sentiment reste mitigé à cause de la propreté de la piscine très moyenne, l'état des transats autour qui ne sont sales et pas nettoyés, les coussins complètement affaissés... Le personnel ne porte pas de masque (alors que nous sommes en plein contexte COVID)... On a réservé pour 2 adultes et 2 enfants et quand on est arrivé, les lits enfants (banquettes) n'étaient pas prêts... J'ai demandé qu'on prépare leurs lits et la dame m'a apporté des draps et... est repartie sans faire les lits... De plus, il y a aucune alèse sur les matelas, seulement un drap, ce qui n'est pas très propre... La dame de l'accueil, en entrant dans la chambre, a ouvert les rideaux, et ils sont à moitié tombés des rails. Elle a dit à mon mari de les remettre lui même, qu'il pouvait monter sur la table de de chevet pour les remettre... Bref, le cadre est splendide mais le service franchement moyen pour le prix. ##### Yasin Stayed 3 nights in Jul 2020 ### 6/10 Okay #### Marina 3 Sept 2019 Disliked: Staff & service The place is beautiful with huge potential, well maintained gardens a restaurant and lounge area with great atmosphere and character, furniture and accessories clearly chosen with great taste and care. The pool and terrace is lovely albeit in need of some repairs. The rooms are nicely set in the gardens with their own terrace, bathrooms are basic with large windows inside the shower and curtains or screens missing, bedrooms are nicely furnished but basic lacking accessories or a personal touch. What really lets the place down however is the service. Not once either by the pool or on the terrace would someone ask whether you needed something, drinks ordered at the bar take ages to arrive, choice is extremely limited. The same is true for food, table setting is basic, you might have to ask for a napkin or for yor food to arrive at the same time, waiting times ( the place was mostly empty) are long and the meals are at best ok, breakfast however was nice. The manager showed little concern for the guests, no real effort was made to provide information regarding surroundings when asked. ![](https://a.travel-assets.com/ugc/hotel-reviews/D9313DC3C4F0957C017383CDC997B71947330AA41567555488487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4BCF73F568376CF4F97A1C10FC7B51366A6E7A0F1567555493364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marina Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 27 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities L'établissement était très joli... Pas de personnel accessible et petit déjeuner "dégueulasse"accueil inoubliable. Disponibilité +++ Nous y retournerons ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Christopher 10 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful place. ##### Christopher ### 4/10 Poor #### DD, Manchester UK 1 Apr 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Never again I stayed here 4 years ago and the room was excellent and the european staff fine. Hpwever the food was terrible. 3 of us stayed for 4 nights in late March 2018 There were no other guests, the new moroccan manager has only been there a month and said he recognises the problems Dinner was 15euros, a disgraceful price for what you get. The food was even worse than last time, the menu didnt change over 2 nights and the tagines were of poor quality,. We wondered were all the good looking meat went because we had only gristle, I had the chicken and there was hardly any meat on it. The last night we eat elsewhere Breakfast was the same everyday , however I asked for eggs and got then , hard boiled but better than the thin gruel they called porridge Last time I had plenty of wood to make my own fire, this time I had to ask for wood , a gentleman turned up and lit the fire , he left me a few twigs that lasted all of 30 mins. I didnt bother the next 3 nights I used the air con, worked fine. The good bits, excellent clean pool, good location for valley walking, huge beds. ##### DD Stayed 4 nights in Mar 2018 ### 10/10 Excellent #### Allison 20 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to get off the grid Amazing place with incredibly helpful staff. A true oasis with beautiful scenic backdrop. Would absolutely return. ##### Allison ### 4/10 Poor #### Hubert Johannes, Österreich 16 Apr 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Vorsicht! Die besten Jahre sind vorbei. Wir, eine 5-köpfige Familie, verbrachten hier zwei Nächte im April 2017. Gleich bei der Ankunft wurde klar, dass wir bei dieser Buchung einen Fehlgriff getan hatten. Es herrschte Geisterstimmung, nur eine Handvoll Gäste außer uns in einer weitläufigen Anlage. Außenanlagen verwahrlost, Garten ungepflegt, Sitz- und Liegeauflagen verschmutzt und zerrissen. Bungalows mäßig sauber, auf den Wegen lagen Zigarettenstummel. Restaurant: Speisenauswahl sehr beschränkt, Spaghetti wurden kalt serviert. Wifi funktionierte nie, unsere Kids bekamen die Krise. Positiv: Trinkbare Weine zu fairen Preisen ##### Hubert Johannes ### 8/10 Good #### virginie, d 16 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait Hôtel bien situé pour une halte sur la route de Taroudant ou alors visite de ouirgane,ou remonter par Asni. Qualité des aménagements intérieurs et extérieurs, très bon rapport qualité prix. ##### virginie ### 8/10 Good #### Brenda, Boston 24 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nestled between mountains I stayed for one night. The bathroom was cold but the room was big and comfortable the food was great. It's a great place if you want to get away from Marrakech. ##### Brenda ### 10/10 Excellent #### Verified traveller 7 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Site accueillant et calme. Un havre de paix. Situé à proximité d'Ouirgane, le Ksar Shama est un havre de paix et de tranquillité. Le cadre arboré avec une joli piscine est extrêmement agréable. Un très bon moment de détente apaisant. ##### Verified traveller ### 10/10 Excellent #### james, Suffolk 3 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ksar shama i will be back Lovely hotel. Very clean. Great location. The most helpfull staff possible and great food. All round excellent . Will definately return. Big thanks to assia on the reception for all her time and help as i changed travel plans last minute. ##### james ### 6/10 Okay #### Verified traveller 2 Jun 2014 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely pool area but cold pool water. Our 3rd stop while travelling in Morocco and the first two riads set a very high standard. Limited food available here with a small menu and not the quality we were used to elsewhere. Slow drinks service when poolside. Very dark rooms. ##### Verified traveller ### 8/10 Good #### Leif, Kbh. 10 Feb 2014 Liked: Cleanliness, staff & service #### Langt væk.. Hotellet ligger perfekt, hvis man regser gennem bjergene (godnok ikke helt på de angivede gps-koordinater- de rigtige koordinater:31.19925, -8.04872). Værelset var stort og lækkert,-dog lidt køligt. Maden i restauranten var ikke af højeste kvalitet. Wifi virkede kun sporadisk. Men man befinder sig trodsalt midt i bjergene, så man kan heller ikke forvente sig det vilde. Prisen var trodsalt god (bedst hvis man betaler i Dihram, -i forhold til Euro). De tager kun keditkort hvis forbindelsen virker,-så tag kontanter med. ##### Leif ### 8/10 Good #### Verified traveller 15 May 2013 Liked: Cleanliness, staff & service, property conditions & facilities #### Un coin de paradis dans l'atlas Un endroit très calme au milieu d'une oliveraie avec pour toile de fond l'atlas. La piscine est très agréable, très propre et bien aménagée avec des transats. La cuisine est locale et simple. La literie mériterait d'être plus confortable. ##### Verified traveller ### 8/10 Good #### Kim 30 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kim Stayed 1 night in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Barcelo Tanger](https://www.expedia.co.uk/Tangier-Hotels-Barcelo-Tanger.h1050294.Hotel-Information) > > [Domaine Villate Limoune](https://www.expedia.co.uk/Oulad-Teima-Hotels-Domaine-Villate-Limoune.h11969192.Hotel-Information) > > [Hilton Tangier Al Houara Resort & Spa](https://www.expedia.co.uk/Tangier-Hotels-Hilton-Tangier-Al-Houara-Resort-Spa.h27721577.Hotel-Information) > > [Radisson Blu Resort, Taghazout Bay Surf Village](https://www.expedia.co.uk/Taghazout-Hotels-Radisson-Blu-Resort.h70032699.Hotel-Information) > > [The Capaldi Hotel And Spa](https://www.expedia.co.uk/Lalla-Takarkoust-Hotels-The-Capaldi-Hotel-And-Spa.h11677099.Hotel-Information) > > [Banyan Tree Tamouda Bay](https://www.expedia.co.uk/Tangier-Hotels-Banyan-Tree-Tamouda-Bay.h13563849.Hotel-Information) > > [Hotel Riu Palace Tikida Taghazout - All inclusive](https://www.expedia.co.uk/Taghazout-Hotels-Hotel-Riu-Palace-Tikida-Taghazout-All-Inclusive.h27707500.Hotel-Information) > > [Kenzi Solazur Hotel](https://www.expedia.co.uk/Tangier-Hotels-Kenzi-Solazur-Hotel.h4397112.Hotel-Information) > > [Hyatt Regency Taghazout](https://www.expedia.co.uk/Taghazout-Hotels-Hyatt-Regency-Taghazout-Bay.h67291130.Hotel-Information) > > [CABU By The Lakes](https://www.expedia.co.uk/Cavan-Hotels-CABU-By-The-Lakes.h48850549.Hotel-Information) > > [Residence Yasmina](https://www.expedia.co.uk/Agadir-Hotels-Residence-Yasmina.h4521391.Hotel-Information) > > [Oasis Hôtel & Spa](https://www.expedia.co.uk/Agadir-Hotels-Hotel-Oasis.h1378340.Hotel-Information) > > [Kasbah Bab Ourika](https://www.expedia.co.uk/Ourika-Hotels-Kasbah-Bab-Ourika.h15079981.Hotel-Information) > > [Tildi Hotel](https://www.expedia.co.uk/Agadir-Hotels-Tildi-Hotel.h2746430.Hotel-Information) > > [Le Jardin Des Douars](https://www.expedia.co.uk/Aguerd-Hotels-Le-Jardin-Des-Douars.h1431262.Hotel-Information) > > [Résidence Hôtelière Fleurie](https://www.expedia.co.uk/Agadir-Hotels-Residence-Hoteliere-Fleurie.h21412776.Hotel-Information) > > [Bahia City Hotel](https://www.expedia.co.uk/Agadir-Hotels-Bahia-City-Hotel.h1396683.Hotel-Information) > > [La Gazelle d'Or](https://www.expedia.co.uk/Taroudannt-Hotels-La-Gazelle-DOr.h9674061.Hotel-Information) > > [Taj Atlas Wellness Boutique Hotel & Spa](https://www.expedia.co.uk/Marrakech-Hotels-Taj-Atlas-Wellness-Boutique-Hotel-Spa.h37253839.Hotel-Information) > > [Widiane Resort](https://www.expedia.co.uk/Bine-El-Ouidane-Hotels-Widiane-Suites-Spa.h3572368.Hotel-Information) > > [Hilton Tangier City Center](https://www.expedia.co.uk/Tangier-Hotels-Hilton-Tanger-City-Center-Hotel-Residences.h17262392.Hotel-Information) > > [Sofitel Tamuda Bay Beach and Spa](https://www.expedia.co.uk/Tangier-Hotels-Sofitel-Tamuda-Bay-Beach-And-Spa.h11615674.Hotel-Information) > > [Atlantic Hotel Agadir](https://www.expedia.co.uk/Agadir-Hotels-Atlantic-Hotel-Agadir.h13216725.Hotel-Information) > > [Hyatt Place Taghazout Bay](https://www.expedia.co.uk/Taghazout-Hotels-Hyatt-Place-Taghazout-Bay.h10210077.Hotel-Information) > > [Marina Bay City Center](https://www.expedia.co.uk/Tangier-Hotels-Marina-Bay.h1593516.Hotel-Information) > > [Grand Hotel Villa de France](https://www.expedia.co.uk/Tangier-Hotels-Grand-Hotel-Villa-De-France.h8730847.Hotel-Information) > > [Mazagan Beach & Golf Resort](https://www.expedia.co.uk/Haouzia-Hotels-Mazagan-Beach-Golf-Resort.h3010665.Hotel-Information) > > [Kasbah Tamadot](https://www.expedia.co.uk/Asni-Hotels-Kasbah-Tamadot.h16489704.Hotel-Information) > > [Pickalbatros White Beach Taghazout - Adults Friendly 16 Years Plus - Ultra All Inclusive](https://www.expedia.co.uk/Taghazout-Hotels-Pickalbatros-White-Beach-Resort-Taghazout.h39641578.Hotel-Information) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Exeter (EXT)](https://www.expedia.co.uk/lp/flights/ncl/ext/newcastle-to-exeter)