Kasbah Africa

Photo gallery for Kasbah Africa

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Kasbah Africa

Kasbah Africa

3.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Douar Torort, Azzaden Valley, Ouirgane, 40000

Explore the area

  • Popular LocationBarrage Ouirgane15 min drive
  • Popular LocationSouk Hebdomadaire Ansi26 min drive
  • Popular LocationAguergour Paragliding49 min drive
  • AirportMarrakech (RAK-Menara)81 min drive

Choose dates to view prices

About this area

Ouirgane

Located in Ouirgane, Kasbah Africa is in the mountains and on the riverwalk. Shoppers can check out Souk Hebdomadaire Ansi, while everyone can enjoy the natural beauty of Toubkal National Park and High Atlas. Take the opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • Barrage Ouirgane - 15 min drive
  • Souk Hebdomadaire Ansi - 26 min drive
  • Aksoual - 40 min drive
  • Aguergour Paragliding - 49 min drive
  • Amizmiz Square - 51 min drive

Getting around

  • Marrakech (RAK-Menara) - 81 min drive

Restaurants

  • Atri - 8 min drive
  • Cafe Restaurant Tazrbit - 13 min drive
  • Tagadirt Bour - 16 min drive

About this property

Kasbah Africa

Rivewalk country house with free breakfast and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free country house. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Kasbah Africa offers 8 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to patios. 32-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the country house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Arabic, English, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking (max. 10 spaces per unit)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour pool access
  • Access to nearby outdoor pool
  • Ecotours
  • Hiking/biking trails
  • Outdoor pool
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairwells
  • Lever door handles
  • Raised toilet seat
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels

Outdoor space

  • Patio

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MAD 450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

24-hour pool access

Property is also known as

Kasbah Africa
Kasbah Africa House
Kasbah Africa House Ouirgane
Kasbah Africa Ouirgane
Kasbah Africa Country House Ouirgane
Kasbah Africa Country House
Kasbah Africa Ouirgane
Kasbah Africa Country House
Kasbah Africa Country House Ouirgane

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 7 out of 13 reviews
5 - Excellent 54%
Rating 4 - Good. 2 out of 13 reviews
4 - Good 15%
Rating 3 - Okay. 0 out of 13 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 13 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 13 reviews
1 - Terrible 23%

3.9/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
Stayed 3 nights in Sep 2019

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Stayed 1 night in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March break at Kasbah Africa
We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
Stayed 6 nights in Mar 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful location but very bad service!
We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
Stayed 2 nights in Jan 2019