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We had a room looking onto the Rideau River, so it was nice and quiet, even though we were very close to the airport. Staff was friendly and professional. The room was a bit smallish and the shower was rather claustrophobic, but overall it was a very pleasant stay.
Richard
Stayed 3 nights in May 2024
8/10 Good
Sherry
8 May 2024
Liked: Staff & service
Sherry
Stayed 1 night in May 2024
10/10 Excellent
Sherri
Travelled with group
7 May 2024
We really enjoyed the serenity here plus the close proximity to Starbucks, gas and food.
There was a wedding going on the night we arrived. We didn’t hear a peep unless we had our door open.
Very comfortable beds. I would happily stay again.
Thank you Dianne for your review. We appreciate the feedback , and we look forward to welcoming you back soon.
6/10 Okay
Leanne
Travelled with family
1 May 2024
Liked: Cleanliness, staff & service, amenities
Lovely setting. Room needed some work. Floor coming apart in places. Bathroom very small. The grounds and setting of the hotel is unique and definitely would be very nice in the summer
Leanne
Stayed 1 night in Apr 2024
Response from Stephani on 1 May 2024
Thank you for the review of Ramada Ottawa. We are in the process of updating our rooms and we hope to welcome you back in the summer to enjoy the view of the Rideau river in one of our rentable Kayaks. We also hope to open our pool soon depending on weather.
Nice riverside hotel with easy parking access. The location meets my needs as I want something outside the Ottawa downtown. Included breakfast was a good touch.
Taran
Stayed 1 night in Mar 2024
Response from Stephani on 1 May 2024
Thank you for your review of Ramada Ottawa. We hope to welcome you back again soon.
What happened to me when I arrived at the hotel that day, I was surprised that when two female employees looked at me, they laughed nonstop. I don’t know why, but I waited until they finished. I ask this administration to review the cameras and investigate the matter so that this matter does not happen again.
Mohammed
Stayed 1 night in Apr 2024
Response from Kristine on 22 Apr 2024
Thank you for you review. I am very sorry the experience you encountered with the staff. I will be sure to address your concerns , and figure out what transpired at check in .Thank you for bringing this to my attention .
Thank you ,for a lovely and peaceful stay at Ramada. We thoroughly enjoyed the serene atmosphere and the beautiful river view from our room. It was a perfect retreat, and we're already planning to return in the summer with our family to experience it again.
Harinder
Harinder
Stayed 1 night in Apr 2024
Response from Kristine on 22 Apr 2024
Thank you for the great review. We are pleased that you enjoyed your stay. We look forward to seeing you with your family this summer.
The walls are paper thin, so loud at night.
The bathroom is extremely small.
MARIA
Stayed 4 nights in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. Should you have issues at night with noise, please notify our front desk team and they will be sure to assist. Thank you again for your review and we hope to welcome you back in the future.
4/10 Poor
MARIA
Business traveller
15 Apr 2024
Disliked: Property conditions & facilities
It's awful. My room was in the second floor, there's no elevator and the staircase looks and feels like it's going to collapse at any moment.
The bathroom was so small that you could barely close the door with no room to move inside at all.
I woke up at 4 am to people making noise in a room nearby.
I wouldn't stay there again.
MARIA
Stayed 1 night in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. I am sorry to hear of your recent visit. On our property we have three buildings without an elevator, these buildings have fire exit stairs on the outside which may be what you used however at each building entrance there is a large staircase which is very sturdy. Our deluxe rooms and king suites are larger rooms and have an elevator within that building which may be more to your liking for future reservations.
The property is advertised as hotel while it is actually a motel. The room is very small and the bed is supposed to take 2 while it is sufficient for only one.
ALAA ELDEEN
Stayed 2 nights in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. Our bed rooms with two beds are double beds and listed as such. Though we are an outdoor property hotel we are still classified as a hotel with the amenities we provide to our guests. For future reservations our Deluxe rooms and King suites are larger rooms which may be more to your liking. Thank you again for your review and we hope to welcome you back again in the future.
6/10 Okay
Denise
14 Apr 2024
Denise
Stayed 1 night in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. We hope to welcome you back in the future
The hotel is starting to show a little age and the rooms were small but overall it met my needs. Clean, safe quiet neighborhood. I enjoyed my stay
Ray
Stayed 1 night in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. We have made updates to the property last spring and summer and are looking to continue with phase two this summer. We hope to welcome you back again in the future to see the changes.
8/10 Good
Cara
13 Apr 2024
Liked: Staff & service
Cara
Stayed 1 night in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. We are glad you enjoyed your stay with us and we hope to welcome you back again.
We enjoyed our stay at the hotel. It was convenient to us and the staff was friendly. The breakfast was very good as well. The beds were comfortable.
Elie
Stayed 1 night in Feb 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. We are glad you enjoyed your stay with us and we thank you for the kind words on our staff. We hope to welcome you back again soon.
The dining staff need upgrading, terrible and slow.
Really unaware of what they are doing
Doug
Stayed 1 night in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa. I will be sure to share your comments on the dining staff with the owners of River lounge. Thank you again for your review and we hope to welcome you back again in the future.
6/10 Okay
Michael
3 Apr 2024
Liked: Cleanliness, staff & service
Michael
Stayed 1 night in Apr 2024
Response from Stephani on 17 Apr 2024
Thank you for your review of Ramada Ottawa, We hope to welcome you back soon.
This was a nice property. The time of year was not good to comment on the property amenities. The breakfast included was okay but have had better at other hotel in the same price range.
john
Stayed 2 nights in Mar 2024
Response from Stephani on 4 Apr 2024
Thank you for your review of Ramada Ottawa. We are glad to hear you enjoyed our property. I have shared your feedback about the breakfast quality with the owner of The River Lounge so he may look into this further. Thank you again for your review and we hope to welcome you back again in the future.
The check in process was easy and the guest services agent was so sweet! The main lobby is beautiful and so was our room. Very clean, ample parking and quiet where our building was.
Morgan
Stayed 1 night in Mar 2024
Response from Stephani on 4 Apr 2024
Thank you for your review of Ramada Ottawa. We are happy to see you enjoyed your stay with us. We hope to welcome you back again in the future.
8/10 Good
Marsha
28 Mar 2024
Liked: Cleanliness, staff & service
Marsha
Stayed 1 night in Mar 2024
Response from Stephani on 4 Apr 2024
Thank you for your review of Ramada Ottawa. We hope to welcome you back again in the future.
Thank you for your review of Ramada Ottawa. Yes we are in deed located on the Rideau River, the only hotel in Ottawa with dock access to the river. In the summer months we also have canoes and Kayaks available to rent. Thank you again for your review and we hope to welcome you back again in the future.
This motel is built in sections. The parts near the road are old and rather shabby but the newer parts off the road near the river are very nice. Fortunately I was assigned a room in this section.
Geoffrey
Stayed 1 night in Mar 2024
Response from Stephani on 6 Mar 2024
Thank you for your review of Ramada Ottawa. We are currently building a new storage area outside the front building so perhaps this is what is making it come across as "Shabby" we are hoping for it to be finished within the next few weeks. Thank you again for your review and we hope to welcome you back in the future.
Thank you for your review of Ramada Ottawa. I am sorry to hear you had noise issues. Should you choose to return in the future which we hope you do, we will try to prioritize if we can, a top floor room away from others for you to limit any noise. Thank you again for your review and we hope to welcome you back in the future.
10/10 Excellent
Jasdeep
2 Mar 2024
Jasdeep
Stayed 1 night in Mar 2024
Response from stephani on 4 Apr 2024
Thank you for your review of Ramada Ottawa. We hope to welcome you back again in the future.