Title: DoubleTree by Hilton Ottawa Downtown Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15653&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # DoubleTree by Hilton Ottawa Downtown Downtown Ottawa's vibrant hub offers international dining at The Albion Rooms and a central location that puts travelers right where they need to be ## Photo gallery for DoubleTree by Hilton Ottawa Downtown ![Bar (on property) - DoubleTree by Hilton Ottawa Downtown (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/5ee4bb88.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - DoubleTree by Hilton Ottawa Downtown (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/50425e6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - DoubleTree by Hilton Ottawa Downtown (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/23c2ccf7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - DoubleTree by Hilton Ottawa Downtown (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/45c8be3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down duvets, in-room safe, desk - DoubleTree by Hilton Ottawa Downtown (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/f33f0021.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies DoubleTree by Hilton Ottawa Downtown is centrally located. Guests can dine at The Albion Rooms, relax on the sunny terrace, use the business center, enjoy in-room WiFi, swim in the indoor pool, and rent bikes to explore nearby Byward Market Square. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning £112 includes taxes & fees 5 Apr - 6 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 13 of 13 rooms ### Standard King Room - Sleeps 4 ### Superior King Room - Sleeps 4 ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/f2704acc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 8.8 Excellent 48 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Down duvet Hairdryer - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Living area | LCD TV](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/f6be3aee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.4 Exceptional 10 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Down duvet Hairdryer - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll-In Shower) ![Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/cc832324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-In Shower) 8.6 Excellent 8 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Down duvet Hairdryer - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/d493a5d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 34 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Down duvet Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/a48862ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Down duvet Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed with Sofa bed ![Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/03755530.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed 9.4 Exceptional 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Down duvet Sofa bed Blackout curtains - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### Superior 2 Double Beds, 269Ft, 25M, Modern And Comfortable For 4 People - Sleeps 4 ### Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities - Sleeps 4 ### View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/24aafe18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1Kg Mobility/ Hearing Acess Ri Shwr Studio - Sleeps 4 ### View all photos for 1 King Bed Junior Suite ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/6732fa49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Junior Suite - Sleeps 4 ### View all photos for 1 King Bed With Sofabed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/c57cb5c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed With Sofabed - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Novotel-Ottawa-City-Centre.h15653.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Novotel-Ottawa-City-Centre.h15653.Hotel-Information) ## About the area In the entertainment district, DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a neighbourhood in Ottawa with good shopping. Rideau Canal and Peace Tower are local landmarks, and the area's natural beauty can be seen at Ottawa Locks 1-8 and Confederation Park. National Arts Centre and Elgin Street are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the ice skating. Guests love the hotel's central location. [Visit our Ottawa travel guide](https://www.expedia.co.uk/Ottawa.dx178296) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.42571%2C-75.68945&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N0rkKCge_cHtC3Z3MKmdbmsnWcE=) 33 Nicholas St, Ottawa, ON, K1N 9M7 ### What's nearby - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6072519/63074dde-c51c-4160-ac61-aadb5bebead8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rideau Centre 1 min walk \- 0.1 miles - ![Ottawa_UniversityofOttawa_502206-12](https://images.trvl-media.com/place/502206/0eb53151-73fd-43b2-9a7c-55d6e5f256d9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Ottawa 2 min walk \- 0.1 miles - ![Rideau Canal featuring a city, street scenes and a castle](https://images.trvl-media.com/place/6072521/ab569d23-f9e7-4732-9b94-05c7b64fe2fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rideau Canal 3 min walk \- 0.2 miles - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6153122/0800f8f1-dbb7-4202-87ad-ecb2c0d0eabc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rogers Centre Ottawa 3 min walk \- 0.2 miles - ![Byward Market which includes street scenes, signage and markets](https://images.trvl-media.com/place/502203/73625982-102b-4568-8199-09e8ea4128a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Byward Market Square 5 min walk \- 0.3 miles ### Getting around - Rideau Station 3 min walk - Ottawa, ON (XDS-Ottawa Train Station) 5 min drive - Ottawa International Airport (YOW) 16 min drive ### Restaurants - Dining Hall 2 min walk - The Highlander Pub 3 min walk - Purdys Chocolatier 4 min walk - Poulet Rouge 2 min walk - Bridgehead 4 min walk ## About this property ### DoubleTree by Hilton Ottawa Downtown Upscale hotel near University of Ottawa Located close to Byward Market Square, DoubleTree by Hilton Ottawa Downtown provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, The Albion Rooms, offers breakfast, brunch, dinner and children's meals. In addition to conference space, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), access to a nearby indoor pool and express check-out - Express check-in, a 24-hour front desk and a banquet hall - Concierge services, wedding services and smoke-free property - Guest reviews say great things about the central location and helpful staff Room features All 283 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, showers and hairdryers - Free infant beds, electric kettles and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36770000/36769100/36769047/daa129a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Downtown Ottawa East by IHG Lowertown - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.6 Excellent 2,609 reviews £86 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=36769047&PinnedHotelID=36769047&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/528300/528265/cbf9c59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lord Elgin Hotel Downtown Ottawa - 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6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=26126&PinnedHotelID=26126&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/113000000/112620000/112618000/112617969/w4796h2698x0y509-ba5bd0c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel BY Marriott Ottawa Dwtn Downtown Ottawa - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 637 reviews £112 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=112617969&PinnedHotelID=112617969&HadPinnedHotel=true®ionId=-1&adults=2) ![Local cuisine](https://images.trvl-media.com/lodging/24000000/23160000/23159600/23159599/0b7660c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Ottawa Downtown Downtown Ottawa - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,383 reviews £123 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=23159599&PinnedHotelID=23159599&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/431400/431338/afe781af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Downtown Ottawa Downtown Ottawa - 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Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 8,146 reviews £90 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=896730&PinnedHotelID=896730&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/440000/437300/437235/489673dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Ottawa Overbrook - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 2,727 reviews £86 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=437235&PinnedHotelID=437235&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15653,36769047,528265,27993,26126) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children - A bar/lounge - A restaurant ### Restaurants on site - The Albion Rooms ### Things to do - Indoor pool - Indoor pool (guest access) - Stereo ### Family friendly - In-room cot - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 1,744 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Front entrance ramp - Hand-held showerhead - Lift - Low-height bed - Low-height counter and sink - Low-height desk - Low-height door lock - Low-height view port in door - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways - Wheelchairs on site ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1988 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Limited room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 75 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 50 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 14 for children - Nearby parking fee: CAD 33 - Pet fee: CAD 75 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The on-site car park is managed by a third party. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Novotel Ottawa Novotel Hotel Ottawa Novotel Ottawa Novotel Ottawa Hotel Ottawa Hotel Novotel Ottawa Novotel Ottawa Novotel Hotel Accor Ottawa Novotel Ottawa Hotel Ottawa Novotel Ottawa City Centre Hotel Novotel Ottawa City Centre Doubletree By Hilton Ottawa DoubleTree by Hilton Ottawa Downtown Hotel DoubleTree by Hilton Ottawa Downtown Ottawa DoubleTree by Hilton Ottawa Downtown Hotel Ottawa ## Frequently asked questions ### Does DoubleTree by Hilton Ottawa Downtown have a pool? ### How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown? ### Is DoubleTree by Hilton Ottawa Downtown pet-friendly? ### What time is check-in at DoubleTree by Hilton Ottawa Downtown? ### What time is check-out at DoubleTree by Hilton Ottawa Downtown? ### Where is DoubleTree by Hilton Ottawa Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## DoubleTree by Hilton Ottawa Downtown Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 1,182 8 - Good 577 6 - Okay 213 4 - Poor 97 2 - Terrible 94 ## Reviews ### 10/10 Excellent #### Karin 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, comfortable and conveniently located. Staff were so friendly! ##### Karin Stayed 2 nights in Jan 2026 ### 8/10 Good #### Muneera 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very courteous staff, clean rooms, conveniently located downtown Ottawa ##### Muneera Stayed 1 night in Jan 2026 ### 8/10 Good #### Katsistohkwiio 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Our stay at the DoubleTree by Hilton Ottawa was great! Clean room, convenient location and comfortable bed. ##### Katsistohkwiio Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Laurent 16 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hôtel and great service ##### Laurent Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Gerald 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were courteous and the hotel accommodations were great ◡̈ ##### Gerald Stayed 4 nights in Dec 2025 ### 8/10 Good #### Hal 28 Jan 2026 Liked: Cleanliness Friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/de767abb-f502-493a-bc16-cee656173458-1769633304450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hal Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Glen 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room staff amenities excellent ##### Glen Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Annick 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Spatious, clean, bright room with cosy restaurant. Excellent downtown location. ##### Annick Stayed 8 nights in Dec 2025 ### 8/10 Good #### Michele 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and good options for food nearby. ##### Michele Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kirstin 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for walking around downtown. Clean and friendly service. Would definitely stay here again. ##### Kirstin Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Darin 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Love the complimentary cookies, bed was extremely comfortable. ##### Darin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Krunal 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room. Nice space. Cleaned and enjoyed the time. ##### Krunal Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Pietro 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall all a good place to stay. The hallways were a little cool but other than that it was good. ##### Pietro Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Aidan 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was nice, welcome was warm (including the cookies at check-in). The room was clean; the Welcome sign on the TV was a nice touch. Great stay! ##### Aidan Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Courtney 30 Nov 2025 Liked: Cleanliness, staff & service, amenities Very friendly staff, clean room and free cookies! ##### Courtney Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mara-Jade 2 Nov 2025 Liked: Cleanliness, staff & service Staff was fantastic, room was very clean ##### Mara-Jade Stayed 1 night in Nov 2025 ### 8/10 Good #### Eun-hye 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean with great service. ##### Eun-hye Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Billy Joe 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, room was nice … would stay here again. ##### Billy Joe Stayed 3 nights in Sep 2025 ### 8/10 Good #### Margaret 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room as spotless and the staff very friendly! I found the parking a little difficult due to lack of spots in the evening and a couple of cars parked on the yellow line and that made it very difficult to park my car. ##### Margaret Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Samantha 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Check in was amazing with the gentlemen working on Jan 16th at 4pm! Very attentive and explained the parking, stay and amentities to us! We both loved the cookies upon arrival! The room size was perfect for what we needed. Was very clean! Only issue we had was the snow created a big mess when entering or leaving the hotel ##### Samantha Stayed 2 nights in Jan 2026 ### 8/10 Good #### Ann 29 Jan 2026 Liked: Cleanliness, amenities Staff was very helpful. The room was clean and the beds were comfy. Overall a good hotel to stay in especially if you are attending an event at Rogers. I would say that lighting could be improved as I found the room quite dark and there seemed to be some heating issues as hallways were very cold - but not all of them and the room was a bit cold as well. I also ate in the restaurant downstairs- the waitstaff were friendly and the food was good. ##### Ann Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Charles 21 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and well maintained room ##### Charles Stayed 1 night in Dec 2025 ### 8/10 Good #### Jennifer 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Clean room. Friendly staff. Nice restaurant. ##### Jennifer Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Karita 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable! ##### Karita Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### mounir 4 Dec 2025 Liked: Cleanliness, staff & service, amenities everything was perfect. location is A1 ##### mounir Stayed 1 night in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > - [Gladstone House](https://www.expedia.co.uk/Toronto-Hotels-Gladstone-House.h2397165.Hotel-Information) > - [Days Inn by Wyndham London](https://www.expedia.co.uk/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > - [124 on Queen Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > - [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > - [Falls Lodge and Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > - [The Shaw Club Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > - [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > - [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > - [Best Western Colonel Butler Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Best-Western-Colonel-Butler-Inn.h1273333.Hotel-Information) > - [Harbour House](https://www.expedia.co.uk/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information) > - [Union Hotel](https://www.expedia.co.uk/Toronto-Hotels-Union-Hotel.h8214.Hotel-Information) > - [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > - [The Waterside Inn](https://www.expedia.co.uk/Toronto-Hotels-The-Waterside-Inn.h904736.Hotel-Information) > - [Romantic Hotels in Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Romantic-Hotel.0-0-d6046241-tRomanticHotel.Travel-Guide-Filter-Hotels) > - [Shangri-La Toronto](https://www.expedia.co.uk/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) > - [3 Bedroom/2 Bathroom Suite](https://www.expedia.co.uk/Toronto-Hotels-300-Front-Street-West.h44941839.Hotel-Information) > - [Cambridge Suites Toronto](https://www.expedia.co.uk/Toronto-Hotels-Cambridge-Suites-Hotel-Toronto.h18781.Hotel-Information) > - [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > - [Oban Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information) > - [White Oaks Resort & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > - [Hampton Inn & Suites by Hilton Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-Hampton-Inn-Suites-By-Hilton-Toronto-Downtown.h6453.Hotel-Information) > - [The Beverley Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Beverley-Hotel.h6783780.Hotel-Information) > - [Pantages Hotel Downtown Toronto](https://www.expedia.co.uk/Toronto-Hotels-Pantages-Hotel-Downtown-Toronto.h1056271.Hotel-Information) > - [Chelsea Hotel, Toronto](https://www.expedia.co.uk/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > - [The Drake Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Drake-Hotel.h27718565.Hotel-Information) ### Flights ### Packages ---