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Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

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Featured image
Indoor pool
Indoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationRideau Canal17 min drive
  • Popular LocationParliament Hill18 min drive
  • Popular LocationCasino du Lac Leamy24 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)28 min drive

Choose dates to view prices

About this area

Ottawa

Located in Ottawa, Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel is in an area with good shopping. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Canada Aviation and Space Museum and Museum of Nature. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.
Popular Location

What's nearby

  • Place D'Orleans Shopping Center - 10 min walk
  • Princess Louise Falls - 3 min drive
  • Rideau Canal - 17 min drive
  • Parliament Hill - 18 min drive
  • Casino du Lac Leamy - 24 min drive

Getting around

  • Ottawa Station - 13 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • St. Martha's Brasserie D'Orleans - 4 min walk
  • OCCO Kitchen - 7 min walk
  • Pho Truc Lien - 9 min walk
  • Willie's Chinese Food - 12 min walk
  • Meatings Barbecue - 15 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Ottawa hotel in Ottawa Division with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. All 103 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences such as fridges and microwaves. Coffee makers, pillow menu and free local calls are among the other amenities available to guests.
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers 103 forms of accommodation with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 555 out of 1001 reviews
5 - Excellent 55%
Rating 4 - Good. 346 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 64 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 1001 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 1001 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the breakfast system
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The employees at the desk and cafeteria were very accommodating and excellent . The A/C sounded like a tractor. I had to turn it off to get some rest but the room was hot. The coffee making was not working. Disappointed that I paid for a good night rest and was more tired the next day. Was too late to get service.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. With covid rules, they still made breakfast happen in a to-go format. Wonderful stay, we will be back. Dog friendly as well
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment, very quiet but good for anyone that loves running, hiking etc.
Stayed 3 nights in May 2021