Title: Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3004287&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Ottawa West - Nepean by IHG Warm up by the lobby fireplace after a swim or gym session, then start your day with a satisfying breakfast. ## Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG ![Exterior - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/31d6bd8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/37636650.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily on-the-go breakfast - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/fc8ed89a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/9c879c8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cots/infant beds - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/645bd6ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Hotel & Suites Ottawa West Nepean is near Tanger Outlets and Canadian Tire Centre. Guests enjoy modern accommodations, free to-go breakfast, and WiFi. Multilingual staff ensures a great stay at this well-located hotel. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £83 includes taxes & fees 8 Mar - 9 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Room ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/c1d1bad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom Shower/bath combination - 452 sq ft - 1 bedroom - Sleeps 4 - 1 Single Bed ### View all photos for Suite, 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 9.4 Exceptional 13 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Separate bedroom - 445 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 8.8 Excellent 8 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Separate bedroom - 385 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible Bathtub (Wheelchair) 9.0 Wonderful 11 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom Shower/bath combination - 385 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom Shower/bath combination - 385 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 69 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom Shower/bath combination - 325 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Jetted Tub ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/3b49cdc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Jetted Tub 9.4 Exceptional 9 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Separate bedroom - 460 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Private bathroom - 430 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Wheelchair) 8.8 Excellent 21 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom - 445 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.0 Wonderful 25 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom Shower/bath combination - 340 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 9.2 Wonderful 26 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Separate bedroom - 445 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/c1d1bad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.8 Exceptional 7 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Separate bedroom Private bathroom Shower/bath combination - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17700/17605/0c7778ea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Gatineau-Ottawa Hull - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,001 reviews £93 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Ottawa-Hotels-Four-Points-By-Sheraton-Gatineau-Ottawa.h17605.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=50da8b5f-2efb-4fef-b48e-488948c600ff&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; French cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/424300/424243/7bb65d4a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Hotel & Suites Ottawa Kanata by IHG Kanata - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 1,001 reviews £101 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Ottawa-Hotels-Holiday-Inn-Hotel-Suites-Ottawa-Kanata.h424243.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=50da8b5f-2efb-4fef-b48e-488948c600ff&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42530000/42521100/42521073/c6d53a84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wingate by Wyndham Kanata West Ottawa West Carleton - Pool - Hot tub - Breakfast included - Pet-friendly 9.2 Wonderful 1,856 reviews £101 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Ottawa-Hotels-Wingate-Kanata-West-Ottawa.h42521073.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=50da8b5f-2efb-4fef-b48e-488948c600ff&top_cur=GBP) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/810000/807400/807367/a79d4f7b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Lac-Leamy Hull - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,003 reviews £199 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Ottawa-Hotels-Hilton-Lac-Leamy.h807367.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=50da8b5f-2efb-4fef-b48e-488948c600ff&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Holiday-Inn-Express-Hotel-Suites-Ottawa-West-Nepean.h3004287.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Holiday-Inn-Express-Hotel-Suites-Ottawa-West-Nepean.h3004287.Hotel-Information) ## About the area Located in Ottawa, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is in the city centre. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a match while in town? See what's going on at Canadian Tire Centre. [Visit our Ottawa travel guide](https://www.expedia.co.uk/Ottawa.dx178296) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.32374%2C-75.83092&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FhfagfZY_ddTxqZtBzrWGJQUAuw=) 2055 Robertson Road, Ottawa, ON, K2H5Y9 ### What's nearby - ![Dashing through the snow.... Classic Canadian Christmas fun for the family at Wesley Clover Parks. #snow](https://images.trvl-media.com/place/4025/5d9b7205-8549-41e6-be13-ae6c9f62152d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wesley Clover Parks 2 min drive \- 1.9 miles - ![Ottawa_CanadianTireCentre_6072511-3](https://images.trvl-media.com/place/6072511/0f26b700-1681-4373-9c00-1fe45c95622b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Canadian Tire Centre 6 min drive \- 6.8 miles - Bayshore Shopping Centre 3 min drive \- 3.0 miles - Andrew Haydon Park 4 min drive \- 2.5 miles - Queensway Carleton Hospital 4 min drive \- 3.9 miles ### Getting around - Ottawa Fallowfield Station 15 min drive - Ottawa International Airport (YOW) 26 min drive ### Restaurants - McDonald's 6 min walk - Tim Hortons 8 min walk - Pizza Pizza 15 min walk - Circle K 6 min walk - Starbucks 14 min walk ## About this property ### Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel near Canadian Tire Centre Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Express check-out, express check-in and ATM/banking services - 3 meeting rooms, a banquet hall and free newspapers - Guest reviews give top marks for the breakfast, helpful staff and location Room features All 115 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and hairdryers - 37-inch LCD TVs with cable channels - Wardrobes/cupboards, fridges and coffee/tea makers ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/62000000/61510000/61509500/61509408/7e9351fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Ottawa West Nepean - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,927 reviews £105 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=61509408&PinnedHotelID=61509408&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/7800/7796/6f09052a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Ottawa West Kanata Kanata - Breakfast included - Pet-friendly - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free on-the-go breakfast available daily 7:00 AM to 10:00 AM ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 2,100 square feet of conference space - 24-hour business centre - 3 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Banquet hall - Built in 2010 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 37-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2:30 AM Express check-in available Minimum check-in age - 19 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from January 29 2026 to March 31 2026 (dates subject to change): - Fitness facilities - Swimming pool The following facilities are closed seasonally each year. They will be closed from 1 February to 10 April: - Business centre The property will be renovating from 5 December 2025 to 30 April 2026 (completion date subject to change). The following areas are affected: - Business centre - Fitness facilities - Front desk - Hallway - Lobby - Meeting facilities - Swimming pool Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 25.00 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: CAD 25.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CAD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Ottawa West Nepean Holiday Inn Express Ottawa West Nepean Holiday Inn Nepean Holiday Inn Express Hotel Nepean Holiday Inn Express Nepean Holiday Inn Express Hotel Suites Ottawa West Nepean Holiday Inn Express Hotel Suites Ottawa West Nepean Holiday Inn Express Suites Ottawa West Nepean by IHG Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel ## Frequently asked questions ### Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly? ### How much is parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 693 8 - Good 293 6 - Okay 73 4 - Poor 35 2 - Terrible 33 ## Reviews ### 10/10 Excellent #### Meghan 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beds were comfy, everything was clean ##### Meghan Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Janice 19 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was an affordable hotel in a great location. ##### Janice Stayed 1 night in Dec 2025 ### 8/10 Good #### Roland 2 Feb 2026 Liked: Cleanliness, amenities The staff was very accommodating. ##### Roland Stayed 1 night in Feb 2026 ### 8/10 Good #### Peter 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and friendly helpful staff ##### Peter Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sheri 14 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Clean basic hotel ##### Sheri Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jodi 5 Feb 2026 Liked: Cleanliness, amenities Our stay was very enjoyable, bed was super comfortable. Even with the ongoing renovations, and not being able to use the pool. Your staff was very pleasant and accommodating with giving us a bigger suite as an upgrade. Thanks ##### Jodi Stayed 2 nights in Feb 2026 ### 6/10 Okay #### Stephanie 23 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great visit. Clean and comfortable rooms ##### Stephanie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### karin 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure! ##### karin Stayed 1 night in Jan 2026 ### 8/10 Good #### Michael 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room, clean. Wonderful breakfast as usual. ##### Michael Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Stephanie 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the bed was so comfortable. ##### Stephanie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lorne 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was an upgrade from a standard room to a suite for the same price. The staff were very courteous and helpful. The breakfast had a very large selection of different foods available. ##### Lorne Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sylvain 22 Jan 2026 Liked: Cleanliness, property conditions & facilities Even if it was sold out with a few hockey team young kids, at 11pm everyone got in their room and it was quiet. It was clean and at the breakfast things went really well. ##### Sylvain Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Steve 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was absolutely amazing . It was very clean as you expect things should be and the staff were all incredibly helpful and polite . My reservation on my next trip to that area is a given . Thanks and see you next time !! ##### Steve Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Kevin 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and amazing staff like gaurav ##### Kevin Stayed 1 night in Dec 2025 ### 8/10 Good #### Sara 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast! ##### Sara Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kinberley 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very excellent staff and clean rooms ##### Kinberley Stayed 1 night in Oct 2025 ### 10/10 Excellent #### steve 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fast check in and helpful staff ##### steve Stayed 2 nights in Oct 2025 ### 8/10 Good #### EILEEN 16 Nov 2025 Liked: Cleanliness, staff & service, amenities The room was spacious, lovely and clean. The breakfast was very good. ##### EILEEN Stayed 1 night in Nov 2025 ### 4/10 Poor #### Bob 8 Jan 2026 Disliked: Cleanliness The hotel is dirty and tired. Elevator’s are filthy and the carpets throughout the property are years past the best before date. Staff were pleasant and helpful. You should take this property off your list. ##### Bob Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Matthew 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect. The entire hotel was spotless. The staff were welcoming and supportive. The breakfast buffet had a great selection of hot and cold food. ##### Matthew Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Steven 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the central location, good access to major arteries. ##### Steven Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### John 21 Oct 2025 Liked: Cleanliness, staff & service Friendly staff at the front desk. ##### John Stayed 1 night in Oct 2025 ### 6/10 Okay #### Barbara 6 Jan 2026 Liked: Cleanliness The hotel was under renovations and we did not know this when booking. We really wanted a hotel with a pool for our mini vacation but it was under renovation when we arrived. EXPEDIA did not show renovations were in progess- we would have booked a different location. The staff were as nice a can be. ##### Barbara Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jones 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Clean, easy access, family friendly, safe area, friendly staffs ![](https://a.travel-assets.com/ugc/hotel-reviews/46569ace-41f0-4769-875a-71c32a44e5b9-1757359101752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80004d6e-1eba-4921-aceb-02997113d566-1757359100851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fa2748f3-2097-45fa-8358-e858694d9efe-1757359101518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80d74b2d-e065-4c0e-b008-77574219f24c-1757359101808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jones Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Norma 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose this hotel for location close to area we were visiting. 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