Title: Capital Hill Hotel and Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4025&destination=Ottawa%2C+Ontario%2C+Canada&selected=3426&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Capital Hill Hotel and Suites ## Photo gallery for Capital Hill Hotel and Suites ![In-room safe, desk, blackout curtains, iron/ironing board - Capital Hill Hotel and Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/b531abcf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![42-inch flat-screen TV with cable channels, TV - Capital Hill Hotel and Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/4161cec6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Capital Hill Hotel and Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/0abb1c5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Capital Hill Hotel and Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/1d96834a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Capital Hill Hotel and Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/8bf9ac6c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Byward Market Square and University of Ottawa, Capital Hill Hotel and Suites provides a coffee shop/cafe, laundry facilities and a 24-hour gym. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/a1d1d4fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed - 240 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/5078559c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds - 385 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite ![Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/3500/3426/d96065b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 672 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds OR 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/37000000/36770000/36769100/36769047/daa129a9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Downtown Ottawa East by IHG Lowertown - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.6 Excellent 2,596 reviews £90 includes taxes & fees 12 Apr - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 1,000 reviews £117 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Ottawa-Hotels-Delta-Hotels-By-Marriott-Ottawa-City-Centre.h21477.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=f6eda69d-16d7-4ab8-85d1-73c1abe501df&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/7900/7853/72dc6b47.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Ottawa East by IHG Gloucester - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 1,326 reviews £94 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Ottawa-Hotels-Holiday-Inn-Ottawa-East.h7853.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=f6eda69d-16d7-4ab8-85d1-73c1abe501df&top_cur=GBP) Ad ![Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/9900/9892/caa4c398_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Ottawa East Gloucester - 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Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 2,760 reviews £85 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Ottawa-Hotels-Hampton-Inn-By-Hilton-Ottawa.h437235.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=f6eda69d-16d7-4ab8-85d1-73c1abe501df&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61510000/61509500/61509408/7e9351fa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Ottawa West Nepean - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,931 reviews £105 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Ottawa-Hotels-Hyatt-Place-Ottawa-West.h61509408.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=f6eda69d-16d7-4ab8-85d1-73c1abe501df&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Capital-Hill-Hotel-And-Suites.h3426.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Capital-Hill-Hotel-And-Suites.h3426.Hotel-Information) ## About the area Located in Downtown Ottawa, a neighbourhood in Ottawa, Capital Hill Hotel and Suites is near a metro station. National Arts Centre and National Gallery of Canada are cultural highlights, and some of the area's landmarks include Rideau Canal and Peace Tower. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. [Visit our Ottawa travel guide](https://www.expedia.co.uk/Ottawa.dx178296) [View more Aparthotels in Ottawa](https://www.expedia.co.uk/Ottawa-Apart-Hotels.d178296-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.42224%2C-75.69541&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-mSk0RGNvBH6NzI5HUgLJW_YB1g=) 88 Albert St, Ottawa, ON, K1P5E9 ### What's nearby - ![Elgin Street](https://images.trvl-media.com/place/508552/4a60c063-8bc5-4e81-9d27-eb9fe74d90fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Elgin Street 1 min walk \- 0.0 miles - ![Rideau Canal](https://images.trvl-media.com/place/6072521/ab569d23-f9e7-4732-9b94-05c7b64fe2fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rideau Canal 2 min walk \- 0.1 miles - ![National Arts Centre](https://images.trvl-media.com/place/502201/affe8588-190a-405d-bc97-eb6375748b1d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Arts Centre 2 min walk \- 0.1 miles - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6153122/0800f8f1-dbb7-4202-87ad-ecb2c0d0eabc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rogers Centre Ottawa 3 min walk \- 0.2 miles - ![Parliament Hill](https://images.trvl-media.com/place/502188/3bce9810-2fea-4dc0-b274-4642274b7144.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parliament Hill 5 min walk \- 0.3 miles ### Getting around - Parliament Station 4 min walk - Ottawa, ON (XDS-Ottawa Train Station) 8 min drive - Ottawa International Airport (YOW) 20 min drive ### Restaurants - Little Victories 3 min walk - Grill Forty One - G41 3 min walk - D'Arcy McGee's 3 min walk - Tim Hortons 1 min walk - Tim Hortons 3 min walk ## About this property ### Capital Hill Hotel and Suites Luxury aparthotel near Rideau Canal Close to Byward Market Square and University of Ottawa, Capital Hill Hotel and Suites provides a coffee shop/cafe, laundry facilities and a 24-hour gym. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), valet parking (surcharge) and multilingual staff - Meeting rooms, a front desk safe and concierge services - A porter/bellboy, smoke-free property and a lift Room features All 155 rooms boast comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with shower/bath combinations and free toiletries - 42-inch flat-screen TVs with cable channels - Separate sitting areas, coffee/tea makers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/528300/528265/cbf9c59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lord Elgin Hotel Downtown Ottawa - Pool - Hot tub - Free Wi-Fi - Restaurant 9.0 Wonderful 3,003 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=528265&PinnedHotelID=528265&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/20000/16000/16000/4c362d89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Les Suites Hotel Ottawa Downtown Ottawa - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 5,387 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=16000&PinnedHotelID=16000&HadPinnedHotel=true®ionId=-1&adults=2) ![Mini Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/900000/896800/896730/dc3ca464.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Business Inn Centretown - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 8,089 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=896730&PinnedHotelID=896730&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/10000/3300/3283/25398c6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Chateau Laurier Downtown Ottawa - Pool - Spa - Pet-friendly - Restaurant 8.8 Excellent 3,301 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=3283&PinnedHotelID=3283&HadPinnedHotel=true®ionId=-1&adults=2) ![Bachelor Suite 2 Queen Bed | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74900/74806/45e33658.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ottawa Embassy Hotel Downtown Ottawa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,293 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=74806&PinnedHotelID=74806&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/113000000/112620000/112618000/112617969/w4796h2698x0y509-ba5bd0c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel BY Marriott Ottawa Dwtn Downtown Ottawa - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 707 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=112617969&PinnedHotelID=112617969&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/15700/15653/5ee4bb88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Ottawa Downtown Downtown Ottawa - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 2,168 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=15653&PinnedHotelID=15653&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36770000/36769100/36769047/daa129a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Downtown Ottawa East by IHG Lowertown - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.6 Excellent 2,596 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=36769047&PinnedHotelID=36769047&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/58000000/57580000/57577300/57577253/1af4f285.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### reStays Ottawa Downtown Ottawa - Free Wi-Fi - Air-conditioning - Gym - Parking available 9.6 Exceptional 1,583 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=57577253&PinnedHotelID=57577253&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/60000/53000/52951/b1d724f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cartier Place Suite Hotel Downtown Ottawa - Pool - Hot tub - Kitchen - Pet-friendly 8.2 Very good 4,212 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=52951&PinnedHotelID=52951&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=3426&PinnedHotelID=3426&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3426,528265,16000,896730,3283) ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 20 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: CAD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person - Self-parking fee: CAD 22 per day (in/out privileges) - Valet parking fee: CAD 22 per day (in/out privileges) - Pet fee: CAD 20 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Capital Hill Hotel Capital Hill Hotel Ottawa Capital Hill Ottawa Capital Hill Hotel And Suites Capital Hill And Suites Ottawa Capital Hill Hotel and Suites Hotel Capital Hill Hotel and Suites Ottawa Capital Hill Hotel and Suites Hotel Ottawa ## Frequently asked questions ### Is Capital Hill Hotel and Suites pet-friendly? ### How much is parking at Capital Hill Hotel and Suites? ### What time is check-in at Capital Hill Hotel and Suites? ### What time is check-out at Capital Hill Hotel and Suites? ### Where is Capital Hill Hotel and Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Capital Hill Hotel and Suites Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 279 8 - Good 460 6 - Okay 156 4 - Poor 67 2 - Terrible 41 ## Reviews Verified ### 10/10 Excellent #### Verified traveller 26 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD ##### Verified traveller Stayed 7 nights in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller 21 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was fine. What I did not appreciate is due to the corona virus I was stranded, my family paid for the hotel and the hotel did not want to take the deposit cash or via credit card from them I had to call a friend that lives in Ottawa to come to the hotel with his credit card. That was not good.....We paid online for hotel it was just terrible. ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 10/10 Excellent #### Jay 17 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is right downtown, near cheap/free parking, and the rooms are spacious and clean. Check-in is always very fast, and the building is walkable to many nearby destinations. ##### Jay Stayed 2 nights in Mar 2020 Verified ### 10/10 Excellent #### Verified traveller 17 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay...free parking from Saturday through to Sunday evening! We were very pleased with this location and the property. We will be back again. ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 10/10 Excellent #### Cori 12 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience, nice location. Very comfortable beds and very clean room ##### Cori Stayed 1 night in Mar 2020 Verified ### 8/10 Good #### Jean 11 Mar 2020 Liked: Cleanliness, staff & service, amenities Grande chambre comfortable Hotel tres bien situé mais un peu vieux ##### Jean Stayed 2 nights in Mar 2020 Verified ### 10/10 Excellent #### Claire 9 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### confort Tout était très bien. ##### Claire Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Verified traveller 8 Mar 2020 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Pros...The location is great for exploring the downtown area. My bed was comfortable and the pillows had different comfort levels. Cons...the room itself left something to be desired. The bathroom needs major work, the sink was cracked in several places. There was no fan. The shower controls were extremely difficult to regulate. It was very definite that it was an older building, in need of a major facelift. Parking was off site and expensive. I think I definitely overpaid for the quality I received. Like ##### Verified traveller Stayed 2 nights in Mar 2020 Verified ### 2/10 Terrible #### Verified traveller 4 Mar 2020 Disliked: Cleanliness, staff & service I like the location. I dislike the attitude at check in and the fact that they did not respected what they offer. I made a reservation based on $99.00 per night and when I checked in, every day they wanted to charge me a different rate ranging from 109 - 159$ per night. Not acceptable. I will not stay at this place again and will ensure my friends know. ##### Verified traveller Stayed 8 nights in Feb 2020 Verified ### 6/10 Okay #### Verified traveller 2 Mar 2020 Liked: Staff & service Disliked: Property conditions & facilities The hotel was in a perfect location and staff were kind. However, the wifi was terrible and the room wasn’t as nice as I thought it would be! ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### Bruce 29 Feb 2020 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities You get what you pay for. Clean but very very basic with unfriendly staff ##### Bruce Stayed 2 nights in Feb 2020 Verified ### 4/10 Poor #### Verified traveller 26 Feb 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It was really old and smelled old. Sheets were crisp and clean, bathroom needed a lot of work. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller 25 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close proximity to all attractions Very clean and updated room ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked the location of this hotel. We checked in and did not need our car to drive anywhere. We were there for Winterlude and was able to walk to each destination. Also there were so many restuarants nearby and a little mall as well. I really like the little kitchen area which we made use of. ##### Verified traveller Stayed 2 nights in Feb 2020 Verified ### 8/10 Good #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Cleanliness aspect was great. Pantry should be more accessible. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Hotel location is great. Room was spacious and clean. Heat was easy to set. Bathroom was very small. Sink drain was terribly clogged. Only got towels for 3 when there were 4 of us. No exhaust fan in bathroom. Air quality seemed poor, as I woke up terribly congested both mornings. ##### Verified traveller Stayed 2 nights in Feb 2020 Verified ### 8/10 Good #### Donald 20 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, helpful staff, confortable Great location, comfortable Room and bed, good wifi. Quiet. Very helpful and welcoming staff. Easy walking to downtown Ottawa govt buildings, businesses, entertainment and restaurants. “Bib” restaurant off lobby very convenient and fast. Hotel is in process of upgrading their wifi. ##### Donald Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Verified traveller 18 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in rough shape. Only two elevators makes for long wait times at prime times at this hotel. Parking was horrible there overflow parking (shared public parking a block away) was even full with only option to search for street parking. Also vending machines were not functioning and only option for late night drinks or snacks is skip the dishes. ##### Verified traveller Stayed 2 nights in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller 18 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very pleased to receive a room upgrade on arrival. ##### Verified traveller Stayed 2 nights in Feb 2020 Verified ### 8/10 Good #### Verified traveller 17 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities I loved the kitchenette I loved the location the beds were comfy the coffee in room was good we also liked the microwave and fridge and the fact that there was dishes was very helpful. The lack of parking was a mini problem how ever they do offer off site parking we would come and stay again ##### Verified traveller Stayed 3 nights in Feb 2020 Verified ### 10/10 Excellent #### Ken 17 Feb 2020 Liked: Cleanliness, staff & service Free parking. Free parking. Free parking........... ##### Ken Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### Jonathan 17 Feb 2020 Liked: Cleanliness, staff & service, room comfort #### Hotel It was a hotel with a room. ##### Jonathan Stayed 2 nights in Feb 2020 Verified ### 8/10 Good #### Martin 17 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Clean and spacious. Staff very collaborative and full of attention. Internet was awfully slow and not working well. The suites need to have a microwave and a fridge otherwise it's not a suite. ##### Martin Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### Verified traveller 17 Feb 2020 Liked: Cleanliness, staff & service, amenities Front staffs area very helpful and accommodating. They provided instructions on the fee parking on Sundays. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### G 17 Feb 2020 Liked: Cleanliness, property conditions & facilities Great location in the centre of it all right downtown and walking distance to lots of things. However, major issue is lack of introduction to hotel amenities, slow elevators and parking issues. For parking, you're on your own finding parking in the area as the hotel has really zero parking available on-site. ##### G Stayed 2 nights in Feb 2020 ---