Title: Best Western Plus Ottawa Downtown Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18337&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Ottawa Downtown Suites Hotel with a fitness centre, 8-minute walk to Rideau Canal ## Photo gallery for Best Western Plus Ottawa Downtown Suites ![Restaurant - Best Western Plus Ottawa Downtown Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/18400/18337/c19132a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![LCD TV, iPod dock - Best Western Plus Ottawa Downtown Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/18400/18337/2eeac24a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Best Western Plus Ottawa Downtown Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/18400/18337/05d28f49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Best Western Plus Ottawa Downtown Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/18400/18337/9e5eaff6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe - Best Western Plus Ottawa Downtown Suites (Ottawa)](https://images.trvl-media.com/lodging/1000000/20000/18400/18337/3f08cf8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rideau Canal and University of Ottawa are located near Best Western Plus Ottawa Downtown Suites, which provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym - Parking available - Business services - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=18337&PinnedHotelID=18337&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/37000000/36770000/36769100/36769047/daa129a9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Downtown Ottawa East by IHG Lowertown - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Best-Western-Plus-Ottawa-Downtown-Suites.h18337.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Best-Western-Plus-Ottawa-Downtown-Suites.h18337.Hotel-Information) ## About the area Located in Ottawa, Best Western Plus Ottawa Downtown Suites is in the city centre. Byward Market Square and Sparks Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rideau Canal and Confederation Park. Elgin Street and Canadian Museum of Nature are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Ottawa travel guide](https://www.expedia.co.uk/Ottawa.dx178296) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.41276%2C-75.69130&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v_sF1y76XJ88n5SqPDIq-Kzov50=) 377 O'Connor St, Ottawa, ON, K2P2M2 ### What's nearby - ![Enjoying the relaxed atmosphere of downtown Ottawa in Canada. With its varied selection of shops, restaurants and street artists it’s a great place to be.](https://images.trvl-media.com/place/4025/6b93c189-32e2-4892-88bc-137670dc86a3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bank Street Promenade 2 min walk \- 0.1 miles - ![Confederation Square featuring a square or plaza and a monument](https://images.trvl-media.com/place/508552/4a60c063-8bc5-4e81-9d27-eb9fe74d90fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Elgin Street 3 min walk \- 0.2 miles - ![Rideau Canal featuring a city, street scenes and a castle](https://images.trvl-media.com/place/6072521/ab569d23-f9e7-4732-9b94-05c7b64fe2fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rideau Canal 7 min walk \- 0.4 miles - ![Ottawa_UniversityofOttawa_502206-12](https://images.trvl-media.com/place/502206/0eb53151-73fd-43b2-9a7c-55d6e5f256d9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Ottawa 13 min walk \- 0.7 miles - Canadian Museum of Nature 3 min walk \- 0.2 miles ### Getting around - Ottawa, ON (XDS-Ottawa Train Station) 6 min drive - Parliament Station 14 min walk - Ottawa International Airport (YOW) 17 min drive ### Restaurants - The Gilmour 6 min walk - Lieutenant's Pump 6 min walk - Elgin Street Diner 5 min walk - Pizza Nerds 4 min walk - City Goose 4 min walk ## About this property ### Best Western Plus Ottawa Downtown Suites Hotel near Rideau Canal Located close to University of Ottawa, Best Western Plus Ottawa Downtown Suites provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. In addition to a fireplace in reception and a gym, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Self-parking (surcharge), express check-out and a front desk safe - Free newspapers, 3 meeting rooms and ATM/banking services - Multilingual staff, smoke-free property and luggage storage Room features All 123 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with free toiletries - Kitchenettes, cookware/dishes/utensils and free infant beds ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/16500/16414/163823ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Ottawa Lowertown - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 6.6 1,000 reviews £107 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=16414&PinnedHotelID=16414&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/91000000/90710000/90700300/90700256/97b9c716.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cheerful and Modern Gloucester - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.6 Excellent 286 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=90700256&PinnedHotelID=90700256&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/800/748/92705a1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Ottawa City Centre Civic Hospital - 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Parking on site (CAD 27.06 per night; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking available ### Things to do - Gym - Sauna ### Family friendly - In-room cot - In-room kitchenette - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business centre - 3 meeting rooms - Conference space ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 8 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - 42-inch LCD TV - IPod dock ### Food and drink - Cookware, dishware, and utensils - Kitchenette ### More - Air conditioning (climate-controlled) - Free local calls - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: CAD 27.06 per night (in/out privileges) - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Plus Victoria Park Best Western Ottawa Best Western Plus Victoria Park Suites Hotel Best Western Plus Victoria Park Suites Hotel Ottawa Best Western Plus Victoria Park Suites Ottawa Best Western Plus Victoria Suites Best Western Victoria Park Best Western Victoria Park Suites Best Western Victoria Suites Best Western Plus Ottawa Downtown Victoria Park Hotel Best Western Plus Victoria Park Hotel Best Western Plus Ottawa Downtown Victoria Park Best Western Plus Ottawa Downtown Suites Hotel Best Western Plus Ottawa Downtown Suites Best Western Plus Ottawa Downtown – Victoria Park Best Western Plus Victoria Park Hotel Ottawa Best Plus Ottawa Suites Ottawa Best Western Plus Ottawa Downtown Suites Hotel Best Western Plus Ottawa Downtown Suites Ottawa Best Western Plus Ottawa Downtown Suites Hotel Ottawa ## Frequently asked questions ### Is Best Western Plus Ottawa Downtown Suites pet-friendly? ### How much is parking at Best Western Plus Ottawa Downtown Suites? ### What time is check-in at Best Western Plus Ottawa Downtown Suites? ### What time is check-out at Best Western Plus Ottawa Downtown Suites? ### Where is Best Western Plus Ottawa Downtown Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Ottawa Downtown Suites Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 570 8 - Good 363 6 - Okay 46 4 - Poor 15 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Verified traveller 30 Sept 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very clean and staff were accommodating. Parking was convenient ##### Verified traveller Stayed 3 nights in Sep 2020 ### 8/10 Good #### VAlentino, Sudbury 28 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities No complaints had a safe and nice time. Room was good ##### VAlentino Stayed 3 nights in Sep 2020 ### 10/10 Excellent #### Abraham 27 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Marvelous Extremely clean ##### Abraham Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Howard, Monkton 20 Sept 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was clean good service spacious room close to everything ##### Howard Stayed 3 nights in Sep 2020 ### 10/10 Excellent #### Juan, Montreal 18 Sept 2020 Liked: Staff & service, amenities, property conditions & facilities All clean, nice room. Bed comfortable, great service. ##### Juan Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Verified traveller 18 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities good ##### Verified traveller Stayed 1 night in Sep 2020 ### 8/10 Good #### Verified traveller 8 Sept 2020 Liked: Cleanliness, property conditions & facilities, room comfort Bathroom door knob was faulty. If you close it once from outside you cannot open it. Refrigerator had a coil which can hurt someone. ![](https://a.travel-assets.com/ugc/hotel-reviews/1C03A930B2F8E1A2BE54EF6E9D0C4AD04F7F68091599586955616.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Sep 2020 ### 8/10 Good #### Chris 1 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy face. Fabulous check-in. Super friendly staff. Garage was small, but well kept. I'd like to see low-flush toilets. ##### Chris Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Shawna, Waterloo 1 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities Perfect spot. Clean and well maintained. Friendly staff. Rooms are spacious and kitchenette is a nice feature. Location is close to walk to everything. Would stay here again for sure! ##### Shawna Stayed 2 nights in Aug 2020 ### 8/10 Good #### Alfred 31 Aug 2020 Liked: Cleanliness, staff & service #### Overall a good choice for the price Rooms are fine, clean, average size, well equipped. Service and breakfast was very limited due to covid. Air conditioning very loud. Halls needed some vacuuming Location is good but not within walking distance from main down town ##### Alfred Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Samara, Montreal 30 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing stay. Great location! Great staff!! Definitely would come back again! They were accommodating to my babies and their needs of having a infant bed and let me borrow their high chair !! It was nice considering Covid and restrictions ! However my only slight disappointment was the breakfast. I was under the impression would be breakfast that we could pick from however was prepacked however handy(I understand for Covid safety) just for two infants was not ideal so we went out for breakfast instead ! Not a deal breaker but just to be pointed out ! Besides that everything was absolutely perfect and definitely will be coming back again !! We loved it so much we arranged to stay an extra day with hotel !! Definitely highly recommend ##### Samara Stayed 5 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller 30 Aug 2020 Liked: Cleanliness, staff & service Excellent property but not sure why some guest were allowed to check in without face masks/shields. ##### Verified traveller Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Matee 30 Aug 2020 Disliked: Staff & service #### Stranded with kids When I came with the kids into the hotel ready to check-in at 10:30 pm I was informed that even though we can pay for the stay with debit the security deposit must be with an active credit card on site. The person at the front desk being unable to help because she was not authorized to take the security deposit from debit, nor cash. We got stranded with no rooms or a place to stay. We eventually found a place that we could stay at the excepted cash for the security deposit. Before you stay make sure you have a valid Credit card for the security deposit or anything like the extra parking fee. ##### Matee Stayed 3 nights in Aug 2020 ### 8/10 Good #### Kim, Canada 29 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Observed all pandemic rules. Clean and comfortable. ##### Kim Stayed 1 night in Aug 2020 ### 4/10 Poor #### Verified traveller 26 Aug 2020 Liked: Staff & service Disliked: Cleanliness, amenities The property was ok. I was not that pleased the VIP perk was half price for parking. At $ 13 a per day even after the VIP discount is not much of a bargain. I also realized housekeeping wasn't offered due to COVID, but it seemed whoever cleaned it before I came in didn't do a very good job. I noticed a raisin right underneath the bed which was disappointing. ##### Verified traveller Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller 22 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot! Very clean room. Loved the little kitchenette. ##### Verified traveller Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Carmen, Toronto 19 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Laege suit, kitchen with plates, cutlery, fridge, microwave, 2 TVs, large bathroom with a tub, good location ##### Carmen Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Lilibeth 16 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to all restaurants Due to Covid-19, we didn't expect much. We know there will be a social distancing & we know that our breakfast will be on the go. But I am glad that the front desk advise us to call them if we need something like new towels, soap, etc, and someone will bring it over to our room (however they will leave it in front of your door with the stuff on the plastic bag, so pay attention with the knock as sometimes you won't be able to hear it). You can call them too if you want to deliver your breakfast over to your room. Service? Excellent. There's also another thing that we love about the area...there are a lots of restaurants nearby. The area is very quiet & we were able to sleep well. We were glad that we chose this hotel even if it is a 20 minutes walk to Parliament Hill. Overall, we had a excellent stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/B398FDEB3F9C6288185FB22F3F60D1CD3E77461A1597620071619.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lilibeth Stayed 6 nights in Aug 2020 ### 10/10 Excellent #### Ali, Mississauga, ON 16 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, courteous staff, nice and clean room. Will recommend to others. ##### Ali Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller 11 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, good services, well located, free parking around this hôtel ##### Verified traveller Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### LMnay, Toronto 3 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel and room were very clean and quiet. The location is great and close to many stores and restaurants along Bank Street, and walking distance to attractions. The staff was friendly and welcoming. I would stay here again. ##### LMnay Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Hyomin 31 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super friendly staff. Comfortable bed! Except paying parking fee, everything was good! ##### Hyomin Stayed 1 night in Jul 2020 ### 6/10 Okay #### Verified traveller 30 Jul 2020 Liked: Staff & service Ils sont super gentils ils nous ont laissé une salle pour nos velos L’hôtel est vieillissant et pas super bien situé ##### Verified traveller Stayed 2 nights in Jul 2020 ### 8/10 Good #### Verified traveller 28 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasant stay. Room was a bit dusty but good overall. ##### Verified traveller Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Angela, Toronto, Ontario 19 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thumbs up to the excellent 'Service' - the hotel pre-arranged accessible items such as bath chair and raise toilet seat for my senior parents. The room we were in was comfortable and clean. ##### Angela Stayed 2 nights in Jul 2020 ---