5/5 Excellent
Verified traveller
6 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Relais Valle dell'Idro
Photo gallery for Relais Valle dell'Idro
Overview of Relais Valle dell'Idro
VIP Access
Relais Valle dell'Idro
4.4/5 Excellent
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Laundry
- Room service
- 24/7 front desk
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
Via G.Grasso 4, Otranto, LE, 73028
Explore the area
- Otranto Castle7 min walk
- Otranto Waterfront7 min walk
- Otranto Cathedral9 min walk
Choose dates to view prices
About this area
Otranto
Located in Otranto, Relais Valle dell'Idro is in the city centre. Otranto Castle and Parco dei Guerrieri di Vaste are cultural highlights, and some of the area's activities can be experienced at Otranto Waterfront and Port of Otranto. Spend some time exploring the area's activities, including golfing, golf lessons and scuba diving.
What's nearby
- Otranto Castle - 7 min walk
- Otranto Waterfront - 7 min walk
- Otranto Cathedral - 9 min walk
- Port of Otranto - 12 min walk
- Torre del Serpe - 3 min drive
Getting around
- Otranto Station - 15 min walk
Restaurants
- Balconcino d'Oriente - 6 min walk
- LaltroBaffo - 7 min walk
- Alla Risacca - 7 min walk
- Posto Fisso - 8 min walk
- Il Cantico dei Cantici - 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Wheelchair-accessible parking available
- On-site parking options include a garage
- Off-site parking for EUR 5 per day; discounts available
- Return airport shuttle (surcharge)
- Train station pick-up shuttle (surcharge)
- Beach shuttle (surcharge)
Food and drink
- 1 bar
- Room service available
Things to do
- Spa services
- Hot tub
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- Italian
Outdoors
- Garden
- Rooftop terrace
Spa
- Massages
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
Bathroom
- Free toiletries
- Hairdryer
- Shower
Entertainment
- Flat-screen TV
- Premium channels
- Satellite channels
Food and drink
- Minibar
More
- Desk
- Mobile key entry
- Phone
- Safe
Similar properties
See similar properties
Otranto
Hotel
Air conditioned
Hot tub
Guest rating 4+
4 star
Policies
Check-in
Check-in time starts at 2:30 PM
Express check-in
Check-out
Check-out before 11:30 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The property is closed between 1 October and 30 April.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 45.0 per day.
Cots (infant beds) are available for EUR 15.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 September - 30 September, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Nearby parking fee: EUR 5 per day
- Crib (infant bed) fee: EUR 15.0 per day
- Rollaway bed fee: EUR 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International and Barclaycard; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A seasonal tax is imposed by the city and will be collected at the property. This tax is applicable from April through September and the amount has been determined by the local administration.
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Property is also known as
Valle dell'Idro Relais
Valle dell'Idro Relais Hotel
Valle dell'Idro Relais Hotel Otranto
Valle dell'Idro Relais Otranto
Valle dell'Idro Relais
Relais Valle dell'Idro Hotel
Relais Valle dell'Idro Otranto
Relais Valle dell'Idro Hotel Otranto
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.7/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Linda
Travelled with group
3 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lovely setting
Stayed 2 nights in Aug 2020
4/5 Good
Leonardo
2 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
4/5 Good
Verified traveller
14 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020
4/5 Good
John, Victoria
Travelled with partner
7 Oct 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019