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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest reviews

4.5/5 Wonderful
166 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationNew City Hall Viewing Tower6 min walk
Popular LocationCasino Ostrava8 min walk
Popular LocationVodni Svet10 min walk
AirportOstrava (OSR-Leos Janacek)24 min drive

Choose dates to view prices

  • Privilege, Suite, 1 Double Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsPrivilege, Suite, 1 Double Bed with Sofa bed
  • Privilege, Superior Double Room, 1 Double Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsPrivilege, Superior Double Room, 1 Double Bed with Sofa bed
  • Privilege, Superior Room, Multiple Beds

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsPrivilege, Superior Room, Multiple Beds
  • Standard Double Room, 1 Double Bed

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds

About this area

Ostrava

Located in Ostrava, Mercure Ostrava Center Hotel is in the city centre and near a train station. Landek Park Mining Museum and Beskydy Museum are cultural highlights, and some of the area's attractions include New City Hall Viewing Tower and Vodni Svet. Looking to enjoy an event or a game while in town? See what's happening at Ostravar Arena or Viceucelova Sports Hall.

Visit our Ostrava travel guide
Map
Popular Location

What's nearby

  • New City Hall Viewing Tower - 6 min walk
  • Casino Ostrava - 8 min walk
  • Vodni Svet - 10 min walk
  • Fairgrounds Černá Louka - 11 min walk
  • Ostrava Zoo - 5 min drive

Getting around

  • Ostrava-Marianske Hory Station - 5 min drive
  • Ostrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • Janak Restaurant — 1 min walk

About this property

Mercure Ostrava Center Hotel

4-star Ostrava hotel in Ostrava City Centre with restaurant
This hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 139 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find coffee/tea makers and free bottled water.
Mercure Ostrava Center Hotel offers 139 forms of accommodation with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking: CZK 380 per night
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CZK 345 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike hire
  • Sauna
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Czech
  • English
  • Polish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CZK 340 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CZK 345 per person (approximately)
  • Airport shuttle fee: CZK 750 per vehicle (one-way)
  • Uncovered self-parking fee: CZK 380 per night
  • Pet fee: CZK 340 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Children 18 years old and younger are not permitted at this property
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Can I cancel my reservation for free at Mercure Ostrava Center Hotel and receive a full refund?
Yes, Mercure Ostrava Center Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Ostrava Center Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Ostrava Center Hotel?
As of 12 Jul 2020, prices found for a 1-night stay for 2 adults at Mercure Ostrava Center Hotel on 17 Jul 2020 start from £48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CZK 340 per pet, per night.
How much is parking at Mercure Ostrava Center Hotel?
Self-parking is available for CZK 380 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight.
What time is check-out at Mercure Ostrava Center Hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CZK 750 per vehicle, one-way, applies.
Where is Mercure Ostrava Center Hotel located?
Located in Ostrava City Centre, this hotel is within a 10-minute walk of New City Hall Viewing Tower and Casino Ostrava. Vodni Svet and Fairgrounds Černá Louka are also within 15 minutes. Ostrava Central Station is 29 minutes by foot.

Guest reviews

Overall score and ratings for Mercure Ostrava Center Hotel

4.5
Wonderful
5 - Excellent
99
4 - Good
58
3 - Okay
5
2 - Mediocre
3
1 - Poor
1
4.6
Cleanliness
4.4
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great check in, friendly staff, large rooms with nice views of the town. The breakfast was great, so glad I added it to my reservation. The restaurant served a great lunches (limited menu) and full menu dinner. Short walk to town square, city hall, restaurants and shopping. Short cab ride to Dolni Vitkovice.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel

Excellent in every sense of the word . The staff were amazing , the rooms immaculate , the location great and the lobby bar was perfect

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for the World Juniors

Gorgeous hotel and excellent stay! The staff were exceptional. Would highly recommend.

Stayed 12 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

People were great and helpful. I would be happy to stay here again

Stayed 4 nights in Dec 2019