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Hotel Emma

3.0 star property
Hotel in Östersund with free breakfast

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Photo gallery for Hotel Emma

Double Room | Desk, soundproofing, cots/infant beds, rollaway beds
Lobby lounge
Free daily buffet breakfast
Bicycling
TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi
The current price is £92
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, soundproofing, cots/infant beds, rollaway beds

Single Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

View from room

Family Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
Electric kettle
  • 215 sq ft
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Desk, soundproofing, cots/infant beds, rollaway beds

Double Room

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • Ostersund Town Hall - 4 min walk - 0.3 miles
  • Badhusparken - 4 min walk - 0.3 miles
  • Östersunds Hospital - 6 min walk - 0.4 miles
  • Jamtli - 16 min walk - 0.9 miles
  • Ostersund Ski Stadium - 4 min drive - 1.5 miles

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪Tre Rum - ‬2 min walk
  • ‪Shanghai Wok - ‬1 min walk
  • ‪La Fabbrica Del Gusto - ‬2 min walk
  • ‪Wedemarks Konditori - ‬1 min walk
  • ‪Bistro Zižkov - ‬1 min walk

About this property

Hotel Emma

Property highlights
You can look forward to a free breakfast buffet, a terrace and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy the following perks during your stay:
  • Bike hire, access to a nearby health club and a lift
  • A front desk safe, concierge services and newspapers in the reception
  • Luggage storage, 1 meeting room and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Emma boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and hairdryers
  • Fridges, electric kettles and heating

Languages

English, Swedish

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,070 reviews
The price is £111
includes taxes & fees
18 Sept - 19 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (SEK 145 per day); reservations required

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 135 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 375.0 per day.
Cots (infant beds) are available for SEK 75 per night

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: SEK 145 per day (246 ft away)
  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Is Hotel Emma pet-friendly?

Yes, dogs are allowed at this property. There's a fee of SEK 135 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Emma?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Emma on 24 Aug 2025 start from £91.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Emma?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emma?

Checkout is at noon.

Where is Hotel Emma located?

Situated in Östersund, this hotel is within a 5-minute walk of Stadsmuseum, Ostersund Town Hall and Badhusparken. Mid Sweden University and Östersunds Hospital are also within 10 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

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Hotel Emma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 749 reviews
Rating 8 - Good. 238 out of 749 reviews
Rating 6 - Okay. 43 out of 749 reviews
Rating 4 - Poor. 10 out of 749 reviews
Rating 2 - Terrible. 2 out of 749 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nettes kleineres Hotel mitten in der Stadt (Fussgängerzone) dadurch kein Autolärm, alles leicht zu erreichen Bahnhof nur den Berg hoch oder runter, gutes Frühstück mit vielen selbstgemachten Produkten
Stayed 2 nights in Jul 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Check in easy. Frühstück fantastisch. Personal sehr freundlich und kompetent. Alle Wünsche wurden berücksichtigt. Jederzeit gerne wieder. Ich kann Emma uneingeschränkt weiter empfehlen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nuur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Philip

Stayed 2 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Emma, ett bra valg.

Ren og pent hotell. Gode senger. Gikk greit og få adgang selv om vi kom etter stengetid.
Stayed 1 night in May 2025

8/10 Good

Jyrki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War wieder perfekt für uns, Danke
Stayed 1 night in May 2025

10/10 Excellent

Tord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marite

Stayed 2 nights in Apr 2025

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jeomana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var helt ok, rummet rent. Bra läge, frukosten var bra,
Stayed 1 night in Mar 2025