Hotel Emma

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Double Room | Desk, cots/infant beds, rollaway beds, free WiFi
Double Room | Desk, cots/infant beds, rollaway beds, free WiFi
View from room
Double Room | Desk, cots/infant beds, rollaway beds, free WiFi

Overview of Hotel Emma

Hotel Emma

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Business services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Prästg. 31, Östersund, Jämtland, 83131

Explore the area

  • Popular LocationOstersund Town Hall4 min walk
  • Popular LocationBadhusparken6 min walk
  • Popular LocationJamtli15 min walk
  • AirportOstersund (OSD-Are)12 min drive

Choose dates to view prices

About this area


Hotel Emma is located in Östersund. Östersund Jamtli Station and Sandnäset Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ostersund Multi Challenge and Boda Borg Activity Centre. Storsjobadet Water Park and Moose Garden are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Ostersund Town Hall - 4 min walk
  • Östersunds Hospital - 6 min walk
  • Badhusparken - 6 min walk
  • Jamtli - 15 min walk
  • Östersund Jamtli Station - 17 min walk

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive


  • Restaurang och Vineri Ripan - 2 min walk
  • Restaurang Pizzeria Athena - 3 min walk
  • Sushi Master - 4 min walk
  • Heim Food Studio - 4 min walk
  • Restaurang Indisk Gård - 5 min walk

About this property

Hotel Emma

3-star hotel in Östersund with business centre
Coffee/tea in a common area, a business centre and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, laundry facilities and a front desk safe.
Hotel Emma offers 18 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.


English, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for SEK 85 per day; booking required

Food and drink

  • Breakfast available for a fee
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Bike rentals

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)


  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room


  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)


  • Smoke-free property

Room amenities


  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)


  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • TV

Food and drink

  • Coffee/tea maker
  • Fridge


  • Desk
  • Phone

Similar properties

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Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 9:00 PM) and Saturday - Sunday (7:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk


Pets are allowed for an extra charge of SEK 100 per pet, per night
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SEK 225 per day.
Cots (infant beds) are available for SEK 150

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: SEK 85 per day
  • Pet fee: SEK 100 per pet, per night
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: SEK 225 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 273 out of 463 reviews
5 - Excellent 59%
Rating 4 - Good. 159 out of 463 reviews
4 - Good 34%
Rating 3 - Okay. 26 out of 463 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 463 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 463 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Staff & service
Lots of heart in quaint hotel
Super friendly and helpful staff. They put a lot of love in to the breakfast buffet - really great. The building itself is quite worn down.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful, central, quiet. Good breakfast. Will return.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff and breakfast were both notable. And the stay was overall very enjoyable.
Stayed 1 night in Aug 2020