This is a rather basic hotel, with very plain and small rooms, but nice and clean and a reasonable breakfast. The lack of a reception is a great drawback, particularly if arriving very late at night as initially I could not get in. It also caused problem at checkout as they had overcharged me and their checkout software could not deal with the refund or even allow me to check out. I had to call their helpdesk who, although speaking good English, had the thickest accent I have ever heard and I could not understand them. They could not fix the problem either so told me to just leave and they would sort it. They didn't and it took five days of messaging before I finally got my bill and money back. Will not be going back.