Exterior
Check availability

Reviews of nedoco OSAKA WEST

3 out of 5
nedoco OSAKA WEST
3-13-11 Nishikujo Konohana, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 196 reviews" "
Rating 8 - Good. 69 out of 196 reviews" "
Rating 6 - Okay. 7 out of 196 reviews" "
Rating 4 - Poor. 4 out of 196 reviews" "
Rating 2 - Terrible. 2 out of 196 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Travelled with family and small children
Disliked: Amenities
The only reason to choose this hotel is for its proximity to Universal Studios. Otherwise, it has very little to recommend it. I found it very overpriced compared to everywhere else we stayed in Japan.
Stayed 2 nights in Mar 2024
Response from BON Lodging Customer Support Team on 3 Apr 2024
Thank you for sharing your feedback with us. We are sorry to hear that you weren't completely satisfied with your stay. We hope that you enjoyed your time in Osaka nonetheless. Thank you again for booking with us.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from BON Lodging Support Team on 1 Apr 2024
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Patricia, Toledo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a clean and comfortable accommodation for 4 people. It was safe and in good walking distance to convenience stores. The check in process was smooth and seamless.
Stayed 2 nights in Mar 2024
Response from BON Lodging Support Team on 18 Mar 2024
Thank you for taking the time to write a review! We are so glad to hear that you like our apartment location. We look forward to welcoming you back in the future.

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this property for 3 nights and definitely recommend this accommodation. Check in process was through a conference call at the entrance which was fast and smooth. Entry to the building and room are through digital codes. The room was spacious and clean. Three minutes walk to the train station and quite a few dining options nearby.
Stayed 3 nights in Jan 2024
Response from BON lodging support team on 15 Jan 2024
Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Yee Ki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. If you plan to visit Universal studios, this is the perfect accommodation for you. Just two train stations from USJ. A few eateries around. Supermarket is nearby. Laundry coin machine available outside property. Very basic utensils for cooking instant noodles only. The only shortfall is there are stairs at the exit of train station, no lifts.
Stayed 2 nights in Dec 2023
Response from BON lodging support team on 15 Jan 2024
Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Balaji

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on 22 Dec 2023
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

Ivan

Stayed 4 nights in Dec 2023
Response from BON Lodging Customer Support Team on 21 Dec 2023
Thank you for staying with us, we are glad to know that you enjoyed your stay. We look forward to welcoming you again!

6/10 Okay

Xihong

Travelled with family
Liked: Cleanliness
Very basic
Didn’t know it’s a vacation rental. No real person at front. All self checkin. Room Condition is fine but the furniture is very basic. There’s kitchen for simple cooking that we didn’t use. No wash machine. 5 minutes walk to JR and subway. There are convenience stores and small restaurants nearby. But the neighborhood is not beautiful. Don’t want to stay here again.
Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on 18 Dec 2023
Thank you for staying with us and sharing your experience. We hope that you may change your mind and choose us again in the future!

8/10 Good

Noriko

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on 18 Dec 2023
Thank you for staying with us, we look forward to welcoming you again soon!

8/10 Good

Cheryl Lim Hui

Stayed 2 nights in Dec 2023
Response from BON lodging support team on 29 Dec 2023
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very near to Nishikujo Station. Near to grocery stores. Many choices for dining. Clean and comfortable room. Easy to check-in.
Stayed 4 nights in Nov 2023
Response from BON Lodging Customer Support Team on 12 Dec 2023
Thank you for staying with us, we are glad to hear that you had a pleasant stay! We look forward to welcoming you again soon.

8/10 Good

munseok

Stayed 3 nights in Nov 2023
Response from BON Lodging Customer Support Team on 17 Nov 2023
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Jeffrey

Stayed 3 nights in Oct 2023
Response from BON Lodging Customer Support Team on 2 Nov 2023
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

Chung Yi

Stayed 2 nights in Oct 2023
Response from BON Lodging Customer Support Team on 1 Nov 2023
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great universal studios location.
Stayed 4 nights in Oct 2023
Response from BON Lodging Customer Support Team on 31 Oct 2023
Thank you for your review, we are glad to know that you enjoyed our location! We look forward to welcoming you back.

10/10 Excellent

YangTing

Travelled with family
Liked: Cleanliness, room comfort
地點一流，有在地生活感，房間相當寬敞且乾淨！
離車站非常近 轉角有鳥貴族 一樓有自助洗衣場 房間很大 一家四口絕對足夠！房間乾淨,鍋子,ih爐..應有盡有，冰箱是雙層的，不是那種東元小鮮綠. CheckIn是透過一樓櫃檯的平板視訊服務人員，要給服務人員透過鏡頭拍懾護照證件，好了之後會給房號和房間密碼. 西九條站附近晚上相對比較複雜一點，因為有很多居酒屋 三大便利商店都超近.居酒屋門口會蠻多人在抽煙.好處是很有日本生活感，壞處是有小小孩同行就比較要注意一下！整體相當棒，會再回訂！服務人員回應很快，我因為出國電話不能打，用email回覆很快！
Stayed 1 night in Oct 2023
Response from BON客服團隊 on 11 Nov 2023
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
even though there isnt any reception, everything went smoothly; fr check in to check out. property is modern, clean and very near the train station. I love that you can leave your things securely while waiting for check in or after checkout. highly recommended.
Stayed 9 nights in Sep 2023
Response from BON Lodging Customer Support Team on 3 Oct 2023
Thank you very much for your review Chris, we are delighted to hear that you enjoyed your stay with us and would recommend us! We look forward to welcoming you again soon!

10/10 Excellent

DONG BAE

Stayed 4 nights in Sep 2023
Response from BON Lodging Customer Support Team on 3 Oct 2023
우리와 함께있어 주셔서 감사합니다. 곧 다시 만나기를 기대합니다!

10/10 Excellent

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet location. Very close to public transport and super convenient for visiting USJ. Plenty of nearby convenience stores. Check in was easy and the check in operator was lovely.
Stayed 3 nights in Sep 2023
Response from BON Lodging Customer Support Team on 19 Sept 2023
Thank you for your review Luisa, we are delighted to hear that you enjoyed our location as well as the check-in process. Thank you also for your kind words about our staff! We look forward to welcoming you again soon!

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is spacious and close to the station. Laundry is extra even if it is included on their amenities.
Stayed 2 nights in Sep 2023
Response from BON Lodging Customer Support Team on 12 Sept 2023
Thank you for your review James! We are glad to know that you enjoyed your stay. We look forward to welcoming you again!

10/10 Excellent

Zhin Kwang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Safe and good. But not easy to find although it's very near.
Stayed 2 nights in Jun 2023
Response from BON Lodging Customer Support Team on 7 Sept 2023
Thank you for your feedback, we hope to welcome you again soon!

10/10 Excellent

D

Stayed 7 nights in Jul 2023
Response from BON Lodging Customer Support Team on 26 Jul 2023
Thank you for your review, we hope to welcome you back again soon!

10/10 Excellent

Yumiko

Stayed 3 nights in Jul 2023
Response from BONロッジングサポートチーム on 10 Jul 2023
この度はご宿泊いただき、誠にありがとうございます。またのご利用お待ちしております。

10/10 Excellent

Hua En Matthew

Stayed 3 nights in May 2023
Response from BON Lodging Customer Support Team on 10 Jul 2023
Thank you for your review, we are glad to know that you enjoyed your stay. We hope to welcome you again soon!

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from BONロッジングサポートチーム on 14 Jun 2023
この度はご宿泊いただき、誠にありがとうございます。またのご来館をお待ちしております。

10/10 Excellent

Lynn

Stayed 2 nights in May 2023
Response from BON Lodging Customer Support Team on 26 Jun 2023
Thank you for your review, we hope to welcome you again soon!

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, room comfort
Great little room.
Perfect location, close to the station. Very clean, extremely comfortable. Great communication and ease of check in. Would highly recommend to stay here. Thank you!
Stayed 2 nights in Apr 2023
Response from BONロッジングサポートチーム on 1 Jun 2023
Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

10/10 Excellent

MASAKI

Stayed 2 nights in May 2023
Response from BONロッジングサポートチーム on 19 May 2023
この度はご予約いただき、誠にありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

MEGUMI

Stayed 2 nights in Apr 2023
Response from BONロッジングサポートチーム on 19 May 2023
この度はご予約いただき、誠にありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

CHIE

Stayed 2 nights in Apr 2023
Response from BONロッジングサポートチーム on 19 May 2023
この度はご予約いただき、誠にありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Rose Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from BON Lodging Customer Support Team on 19 May 2023
Thank you for your review, we are glad to know that you enjoyed your stay. We hope to welcome you again soon!

8/10 Good

Oliver

Stayed 2 nights in Apr 2023
Response from Anne on 18 Apr 2023
Thank you for your review, we hope to welcome you again soon!

10/10 Excellent

Gaurav

Stayed 5 nights in Apr 2023
Response from Anne on 18 Apr 2023
Thank you for your review Gaurav! We are glad to know that you enjoyed your stay. We look forward to welcoming you again!

10/10 Excellent

Andrias

Stayed 2 nights in Apr 2023
Response from Anne on 18 Apr 2023
Thank you for reviewing us! We are glad to know that you enjoyed your stay with us, and we look forward to welcoming you again in the future.

8/10 Good

WING SZE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is convenient if your main transport is JR. There is a direct train from KIX to Nishikujo station which takes around 1 hour of travel. If you want to get around Osaka by metro, it will be less convenient. Well equipped and clean kitchen facilities. Instruction to check-in is clear. Will be great if check in can be earlier or check out can be later. Overall, the stay was comfortable and pleasant.
Stayed 6 nights in Apr 2023
Response from Anne on 18 Apr 2023
Thank you very much for your feedback, we appreciate it! We hope to have the pleasure to welcome you again soon!

10/10 Excellent

Akimasa

Stayed 2 nights in Apr 2023
Response from アン on 18 Apr 2023
この度は当施設にご宿泊いただき、誠にありがとうございます。またのご来館をお待ちしております。

8/10 Good

Edwin Y C

Stayed 3 nights in Mar 2023
Response from Anne on 5 Apr 2023
Thank you for rating us, we hope that we will have the pleasure to welcome you again!

10/10 Excellent

MITSUHIRO

Stayed 1 night in Mar 2023
Response from Anne on 23 Mar 2023
この度は当施設をご利用いただきありがとうございました。今後も多くのお客様が快適に滞在頂けるよう尽力してまいります。またの機会がございましたら是非またお越しくださいませ。

10/10 Excellent

KYUNGHOON

Stayed 2 nights in Jan 2023
Response from BONロッジングサポートチーム on 25 Jan 2023
먼저 고객님의 숙박 장소로 저희 시설을 선택해 주셔서 감사드립니다.고객님의 정성어린 조언과 고견은 저희 시설을 더욱 발전할 수 있는 계기가 된다고 믿으며, 저희 저희 시설을 향한 신뢰가 이어질 수 있도록 최선의 노력을 기울일 것을 다시한번 약속 드립니다.항상 고객님 가정에 건강과 행복이 함께 하시기를 기원드립니다.감사합니다.

8/10 Good

Sung Chae

Stayed 4 nights in Jan 2023
Response from BONロッジングサポートチーム on 19 Jan 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the location. We look forward to welcoming you back in the future!

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022
Response from BONロッジングサポートチーム on 25 Nov 2022
Thank you for choosing our apartment, We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Tyler

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got 2 rooms for the night. The staff was very helpful and polite. The front desk spoke almost perfect English and the rooms where really nice
Stayed 1 night in Oct 2019
Response from Akira Yoshimoto on 1 Nov 2019
Thank you for selecting us out of the many possible places here! We would also like to thank you for your quick follow-up and kind comments. Your favorable comments have warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you!

10/10 Excellent

Cani, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Friday staff, alot of amenities. great place!
Stayed 4 nights in Sep 2019
Response from Akira Yoshimoto on 20 Sept 2019
We are happy to know that you were satisfied with our services during your time in Osaka. And we are looking forward to having a chance to greeting you again in the future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2018
Response from Akira Yoshimoto on 26 Feb 2019
この度は当施設をご利用頂き誠にありがとうございます。また口コミを投稿して頂き誠に感謝いたします。又のご利用お待ちしております。

8/10 Good

koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay and Basic needs covered
Great Stay for the family and the accessibility. Host was complete on their information and had reception checkin. We had our basic needs covered and answered.
Stayed 4 nights in Dec 2018
Response from nedoco OSAKA WEST on 12 Dec 2018
Dear koh Thank you for staying at our facility. We look forward to seeing you again on your next visit to Osaka.

10/10 Excellent

じゅんぺい

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BONロッジングサポートチーム on 23 Apr 2024
この度はご宿泊いただき、誠にありがとうございました。またの機会がございましたら是非ご利用くださいませ。

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, amenities, property conditions & facilities
家族連れで宿泊。 あらゆる面で良かった。
Stayed 2 nights in Apr 2024
Response from BONロッジングサポートチーム on 8 Apr 2024
この度はご宿泊いただき、誠にありがとうございました。また貴重なご感想を頂きまして重ねてお礼申し上げます。またのご利用をお待ちしております。

2/10 Terrible

KOJI

Disliked: Cleanliness
メール送信が事前になく、エントランス暗証番号が不明で入室に無駄に時間を要した。
Stayed 1 night in Apr 2024
Response from BON Lodging Support Team on 15 Apr 2024
この度はご宿泊いただきありがとうございます。またチェックインの際ご不便をおかけしてしまい、申し訳ございません。各予約サイトよりチェックインガイドが届かないケースがございまして、弊施設ではそういうお客様の為にチェックインコーナーに連絡先を設定させていただき、カスタマーサポートが随時スタンバイしております。今後も多くのお客様が快適に滞在頂けるよう尽力してまいります。またの機会がございましたら是非ご利用くださいませ。

10/10 Excellent

Anke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens!!!
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on 8 Apr 2024
Thank you for staying with us, we hope to welcome you again!