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Mercure Orléans Centre

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Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Mercure Orléans Centre

UNESCO Sustainable Travel Pledge

Mercure Orléans Centre

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
44, quai Barentin, Orleans, Loiret, 45000

Explore the area

  • Popular LocationHouse of Joan of Arc8 min walk
  • Popular LocationSainte-Croix Cathedral17 min walk
  • Popular LocationHôtel Groslot17 min walk
  • AirportOrleans (ORE-Bricy Air Base)21 min drive

Choose dates to view prices

About this area

Orleans

Located in Orleans, Mercure Orléans Centre is near a train station. House of Joan of Arc and Museum of Fine Arts are cultural highlights, and some of the area's notable landmarks include Place du Martroi and Sainte-Croix Cathedral. Looking to enjoy an event or a match while in town? See what's going on at Zenith d'Orleans. Take the opportunity to explore the area for outdoor excitement like ecotours. Guests love the hotel's central location.
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Map

What's nearby

  • House of Joan of Arc - 8 min walk
  • Léo Parc Aventure Orléans - 13 min walk
  • Place du Martroi - 14 min walk
  • Sainte-Croix Cathedral - 17 min walk
  • Hôtel Groslot - 17 min walk

Getting around

  • République Tram Stop - 14 min walk
  • Orleans Station - 18 min walk
  • Orly Airport (ORY) - 74 min drive

Restaurants

  • El Tio - 6 min walk
  • Speed Burger - 8 min walk
  • Mamie Miam Miam - 9 min walk
  • Il Don Vittorio - 9 min walk
  • Au Bureau Orléans - 9 min walk

About this property

Mercure Orléans Centre

4-star eco-friendly hotel near House of Joan of Arc
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. All 111 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include minibars and room service.
Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 48-inch Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 13 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 17.70 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Brasserie M

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Guest rating 4+
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Policies

Check-in

Check-in from 2:30 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from January 8 2022 to September 30 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from 10 January 2022 to 31 May 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17.70 per person (approximately)
  • Self-parking fee: EUR 13 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans Centre Hotel
Mercure Orléans
Mercure Orléans Centre
Mercure Orléans Centre Orleans
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel Orleans

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 259 out of 682 reviews
5 - Excellent 38%
Rating 4 - Good. 327 out of 682 reviews
4 - Good 48%
Rating 3 - Okay. 69 out of 682 reviews
3 - Okay 10%
Rating 2 - Poor. 21 out of 682 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 682 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but bed could've been a little softer.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meal in the restaurant was poor - burnt bacon with the Caesar salad and reheated frites.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. Not far from the city centre. Room was spacious for a family of 4. Would highly recommend it.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Don't go for the breakfast!
The room was very nice, clean and comfortable. The breakfast was a major disappointment. 3 mornings in a row there was not enough breakfast, and the kitchen was not able to replenish in an acceptable timeframe.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021