Ratings based on 1,355 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Long Island NY

So close to parks!

Posted 26-Nov-2016
Close to parks, a beautiful 5 minute walk to entrance. Kids loved the pool and service was great. Only one small complaint - they forgot to clean our room one day and we didnt have clean towels but I called at 10pm and they brought so we had for AM.
5out of 5
by A verified traveller

Optimale Lage zu den Universalstudios

Posted 25-Nov-2016
Sehr großes Hotel und trotzdem sehr freundliches und hilfreiches Personal. Nähe zu den Freizeitparks ist optimal.
4out of 5
by A verified traveller from Bayern

Eine extravagante Übernachtung

Posted 17-Nov-2016
Pros: Die Ausstattung, das Ambiente, die Bilder, Kleidung, E-Gitarren usw.
Cons: Beschreibungen in deutscher Sprache hinterlegen oder per Home-Video auf dem Zimmer anbieten. Ein Flughafen-Shuttle für unter 50 USD wäre toll.
Location: Nur kurzer Fußweg zu den Universal-Studios und dem Hard-Rock-Cafe. Das passt alles!
Das Hotel wirkt von außen eher bieder, ja geradezu spießig. Die Innenausstattung ist wirklich rock-mäßig. Der Shop ist typisch Hard-Rock-Cafe. Die Restaurants sind gut, aber doch recht hochpreisig. Auf den Gängen, im Fahrstuhl usw. überall Rockmusik! Sehr gediegen aber ansprechend. - Super! Uns hat eigentlich gestört, dass es das "Gewisse etwas" nicht gab. Live-Musik nur Freitagabend ist da schon etwas dürftig. - Die Bar schließt um 22.00 Uhr! - Da werden Rocker erst munter. :-) Wenn 3 Personen für 2 Übernachtungen ca. 800 EUR zahlen, dann sind natürlich auch die Erwartungen hoch. Sehr positiv: Der EXPRESS-Pass für die Universal-Studios! Man vermeidet bei den meisten Attraktionen lange Wartezeiten!
5out of 5
by A verified traveller from US

Our stay was great.

Posted 14-Nov-2016
We had 5 people in room 2 adults a teenager and 2 infants. Our room had 2 cribs and we still were comfortable.
5out of 5
by A verified traveller

Great Hotel

Posted 08-Nov-2016
Easy access to parks and citywalk. Fantastic pool area. Friendly and helpful staff
4out of 5
by A verified traveller from B

Worth the cost for universal express tickets.

Posted 03-Nov-2016
Location: Universal studios & Islands of adventure
Hotel looks amazing and the staff we came across were lovely. Only a coffee maker in the room, no kettle for a nice British cup of tea. Bottled water in room charged at $7 per bottle & one of them was opened when we checked in. 2 x 5foot comfy beds in our room, we then paid $56 for a roll away single bed which could do with a good clean. The room was pretty dusty and the edges of the carpet could do with a clean. We had workmen directly outside of our window working during our stay which wasn't a massive problem as we didn't spend a lot of time in the room, it wasn't overly big for 5 of us and so we were on top of each other when we were in there. Pool was nice and warm, pool towels and swim nappies were provided free of charge. Would stay again if going to Orlando and wanting to visit universal / islands of adventure as staying on site meant we got express passes for all of us on all of the rides excluding 2 of the Harry Potter rides.
4out of 5
by A verified traveller from Cambridgeshire

Very nice!

Posted 28-Oct-2016
We had a twin Queen room (two adults, two kids). reasonable size rooms with a decent TV, bathroom was fine etc. Part of our package have us a guitar for the evening - which was a nice bonus!
4out of 5
by A verified traveller from london, england

Posted 26-Oct-2016
Pros: Lovely breakfast and close to theme parks and city walk
Cons: Only two adults can have breakfast included which means if you have three kids you have to pay for them . No spa on site
Bed very comfy and pillows. Room clean and quiet . Location excellent and food and facilities also excellent
5out of 5
by A verified traveller from scotland

Fantastic

Posted 25-Oct-2016
Location: Universal studios, island of adventure, Hard Rock Cafe, chocolate emporium, universal citiwalk
Room was clean, bed was too comfy after a whole day in the park! Excellent, music under water is cool!
4out of 5
by A verified traveller

Posted 23-Oct-2016
Pros: Very close to universal park hotel very clean modern
Cons: Service not so good round pool compared to other hotels in universal Orlando