Ratings based on 1,382 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller from 日本

Parkまで歩いていけるって重要なことです。

Posted 13-Jan-2017
Pros: アメニティグッズが予想以上に良質なものだった。また、ここを選ぶ理由になると思う。
Cons: もう少し外国人客を丁寧に扱ってほしかったと思います。レセプションでもParkへの行き方とか説明なかった。
Location: ロケーションは最高のHotelだと思います。滞在中に朝から雨の日があったのですが、ボートが運休となって、歩きでParkまで移動となりました。10分程度でゲート周辺まで辿り着けたと記憶しています。歩いていけるって大切なことだと実感しました。
ユニバーサル・オーランド・リゾート目的での滞在ならばベストの選択だと思います。Un-Limted Express Passもピークシーズンでは必須のアイテムですし、Early Park Admissionもハリーポッターのエリアでは有効に使えます。トータルで考えればコストパフォーマンスは非常に高いと思います。季節にもよりますが、オーランドでは雨のことも考えておいた方が良いです。短時間の激しい雨や雷は何度か経験しているので、ロケーション重視は大切なことだと思います。 ただ、米国での滞在が初めてというような方には、少しハードルが高いかなと・・・、英語は早口だし、その名の通りRockな対応なので。
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Rock Royalty package superb

Posted 27-Dec-2016
The hotel is superb and the overall experience is first class. Areas for improvement are the in hotel restaurants, which are costly but not at the same high standards as the rest of the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Barueri

Otimo para parques Universal

Posted 27-Dec-2016
Pros: Localização e facilidades para os parques Universal.
Cons: O Starbucks do Hotel deveria ter mais opções de refeições para café da manhã.
Location: Localização e facilidades para os parques Universal.
Excelente localização para os parques da Universal. Quem deseja visitar esses parques, tem que ficar neste hotel e aproveitar os benefícios que ele oferece. Alem do mais, o hotel tem um agradável ambiente de férias, e nos leva a lembrar de quando éramos jovens.
5out of 5
Recommended
for Everyone
by A verified traveller from W

Beautiful hotel walking distance to Universal

Posted 26-Dec-2016
Excellent experience. Helpful, friendly and attentive staff. Hotel rooms are spacious and clean. The pool is large with daily activities for the children. Walking distance to Universal theme parks.
5out of 5
Recommended
for Everyone
by A verified traveller

2 Nights in the Hard Rock

Posted 22-Dec-2016
Pros: Close to where we wanted to be, plenty of things to do.
Location: Close to Universal (walking distance), and all we did was Universal and hang out at the hotel.
Very helpful staff, especially at check in. Was a bit put off by the hard sell to upgrade at check in, but after that everything was great. They recommended great places, took care of us well, and made our stay enjoyable.
5out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Great hotel close to Universal

Posted 17-Dec-2016
Convenient and close to universal. Nice amenities. Clean rooms and grounds, pool area with sand was a nice touch. Kids liked the water slide and heated pool. Would stay again for sure when coming back.
5out of 5
Recommended
for Families
by A verified traveller from washington dc

Great for Universal parks...can walk there

Posted 14-Dec-2016
Pros: everything
Cons: I did not think it appropriate to not allow children in the lounge (even early like 6 pm)...we just wanted a snack.
My daughter (11) and I had a great experience at this hotel. The staff was so helpful and friendly. The hotel was lovely and the pool fabulous. We could water taxi (10 min) or walk (15) to the parks...and back and forth to city walk too. I used the gym...minimal but sufficient when the weather was bad (about 5 treadmills, 3 elliptical and 2 bikes, lots of weights and machines but no free space for abs, yoga, etc). We used room service several times, very prompt and priced about the same as other resort eateries, which are high. I found that good service became great service with tipping, not surprisingly. My daughter took advantage of the loaner fender electric guitar...fun. We would stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller from Cleveland, Oh

Best place to stay if you are going to Universal.

Posted 13-Dec-2016
The hotel was beautiful and clean. The amenities were great. The pool and bar area are great. The kids had a blast. Best part is the proximity to the parks and the included fast passes. When I go back I would never stay anywhere else.
5out of 5
Recommended
for Families
by A verified traveller from Rio Preto

Universal ao extremo.

Posted 11-Dec-2016
Pros: Proximmidade em relação aos parques Universal. O Express, passe fura fula incluída na diária, vale muito a pena.
Cons: O estacionamento é pago a parte, mas se você fosse visitar um dos parques da Universal também pagaria pelo estacionamento
Location: Pode chegar nos parques do complexo a pé, menos de 5 minutos ou de barco, muito bacana.
Depois de 6 noites em hotel economico Disney, estivemos mais 6 noites no Hard Rock. Embora seja um pouco mais caro, vale muito a pena. Recomendo especialmente para os dias em que estiver planejando ir a um dos parques da Universal.
4out of 5
Recommended
for Everyone
by A verified traveller from Australia

Great experience

Posted 11-Dec-2016
Great hotel, beautiful pool, short walk to universal studios, islands of adventure and citywalk Orlando. Express pass included in room.