Ratings based on 1,291 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

ユニバーサル リゾート

Posted 25-Aug-2016
清潔であり、ユニバーサルに近く、治安がいい。空港まで、ミアーズタクシーを自分で準備したが、最後の確認をコンシェルジュにしてもらえた。ホテルスタッフの対応が良かったと思う。
4out of 5
by A verified traveller

パークに近くてとても良い

Posted 25-Aug-2016
Pros: スタッフがフレンドリーなところ。
Cons: シャワーが固定でなければいい。
英語があまりわからなくても英文を書いてくれたり、その場所までついて説明してくれたりしてとても親切でした。
4out of 5
by A verified traveller

So close to patks

Posted 24-Aug-2016
Great location to parks , pool area great but very noisy hotel really clean and you get express pass in with the price which sadly you don't get with there new hotels
4out of 5
by A verified traveller from São Paulo, SP

Ótimo Localização !!!

Posted 18-Aug-2016
Pros: Dos restaurantes, piscina, quartos e como disse o Express Pass.
Cons: O Hotel é perfeito !!!
Location: Fica entre os 02 parques da Universal
Adoramos o Hotel, os restaurantes são maravilhosos conseguimos curtir uma manha na piscina do hotel e a grande vantagem além da localização que é ótima, foi incluir o Express Pass que dá direto a passar na frente na fila das principais atrações do parque.
5out of 5
by A verified traveller from Gateshead

Perfect stay

Posted 18-Aug-2016
Pros: Room location, recently renovated
Location: in walking distance of Universal studios or alternatively you can get a boat or bike ride
We received the room location that we requested through Expedia and check in was very smooth. Rooms have been recently renovated and were much nicer than the older rooms. Staff were all friendly and welcoming.
4out of 5
by A verified traveller from Lake District, England

Good Hotel, great for theme parks and city walk...

Posted 17-Aug-2016
We stayed (family of 6) for two nights at the end of our three week Florida vacation. We had two connecting twin queen rooms. Very comfy beds, handy small fridge, but thought for £1011.00, they could have provided more than three kuerig coffee pods and perhaps a couple of complimentary bottles of water instead of the two designer water bottles charging $7 per bottle!!! Also having stayed at numerous hotels in USA I know it's the norm to charge for parking but feel the parking charges at the Hard Rock over $24 a day are excessive!
5out of 5
by A verified traveller

Posted 15-Aug-2016
Great experience Great food music and fun in the pool
5out of 5
by A verified traveller

Location is key

Posted 14-Aug-2016
This hotel sits within walking distance of both parks and wet and wild there's no need to walk when you can take a water taxi or various modes of transportation. I love the new decor. Staff is friendly as always. I have stayed this hotel and other Lowe's resorts many times and have never found them wanting.
5out of 5
by A verified traveller from UK

Simply the best place to stay for Universal

Posted 09-Aug-2016
Pros: Pool area, service and express passes included. Within walking distance of both parks
Check in was swift, we booked a club queen room. Rooms were renovated in 2015 so very clean and well equipped.
4out of 5
by A verified traveller from MS

Nice hotel ..Great people.

Posted 05-Aug-2016
Pros: Location and Helpful Nice Staff
Cons: Update rooms
Location: Great location to Universal. Walking distance.
Nice hotel, great staff...but rooms could use a bit of a update.