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SureStay Plus by Best Western Orlando International Drive

Photo gallery for SureStay Plus by Best Western Orlando International Drive

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Overview of SureStay Plus by Best Western Orlando International Drive

SureStay Plus by Best Western Orlando International Drive

2.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
5859 American Way, Orlando, FL, 32819

Explore the area

  • Popular LocationFun Spot America14 min walk
  • Popular LocationUniversal CityWalk3 min drive
  • Popular LocationUniversal Orlando Resort4 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Choose dates to view prices

About this area

Orlando

SureStay Plus by Best Western Orlando International Drive is located near the boardwalk and in an area with good shopping. Orlando International Premium Outlets and Mall at Millenia are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal’s Islands of Adventure. Universal CityWalk and The Wheel at ICON Park™ are not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Fun Spot America - 14 min walk
  • Universal Studios Florida - 3 min drive
  • Universal CityWalk - 3 min drive
  • Universal’s Volcano Bay - 4 min drive
  • Universal Orlando Resort - 4 min drive

Restaurants

  • Denny's - 3 min walk
  • Red Lobster - 5 min walk
  • IHOP - 6 min walk
  • Aashirwad - 6 min walk
  • Sweet Tomatoes The Salad Buffet Restaurant - 6 min walk

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 20 min drive

About this property

SureStay Plus by Best Western Orlando International Drive

Orlando hotel in Florida Center, near Orlando International Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. All 192 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and plasma TVs with cable channels. Hydromassage showerheads, coffee makers and free local calls are among the other amenities available to guests.
SureStay Plus by Best Western Orlando International Drive offers 192 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Plasma televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Resort fee: USD 9 per accommodation, per night
The resort fee includes:
  • Pool access
  • Shuttle service
  • Business centre/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

SUNSOL
SUNSOL Hotel
SUNSOL Hotel International Drive
SUNSOL International Drive
SUNSOL International Drive Hotel Orlando
SUNSOL International Drive Hotel
SUNSOL International Drive Orlando
SUNSOL International Drive
Surestay Plus By Orlando Drive
SureStay Plus by Best Western Orlando International Drive Hotel

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 293 out of 1189 reviews
5 - Excellent 25%
Rating 4 - Good. 398 out of 1189 reviews
4 - Good 33%
Rating 3 - Okay. 222 out of 1189 reviews
3 - Okay 19%
Rating 2 - Poor. 131 out of 1189 reviews
2 - Poor 11%
Rating 1 - Terrible. 145 out of 1189 reviews
1 - Terrible 12%

3.6/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a few times - it's nothing super exciting, but it's close to Universal, and it's clean and quiet. This recent experience, we did have a bad mattress for one of the beds. We could feel the springs when we sat on it. Fortunately, we had a room with two beds so we slept in the other which wasn't bad. Still one of the better economic hotel options in the area.
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient and very close to Universal Studio
Stayed 4 nights in Nov 2021

2/5 Poor

Travelled with family
Disliked: Staff & service
For the price we paid, we did not expect a whole lot. We did not need a whole lot, Just a safe place to sleep while we visited the parks. We did not plan on giving a negative review until we needed to check out a day early. We notified Expedia who notified the hotel and we were told we would be given a full refund for the one day, which we were. When my son and grandson went down to check out, they were informed they needed to pay a $40 cancellation fee. I notified Expedia who called the hotel again and they stated that was their policy however they did not explain that to Expedia when they agreed to allow the early check out and full refund of our money. I feel like they took advantage of the young people leaving and did not know better. I called corporate and they stated they would notify the hotel of my complaint. Bottom line, corporate, hotel not Expedia have done anything. They stayed Friday, Saturday, Sunday nights. They checked out in a Monday. They refunded $68,00 and charged $40.00.
Stayed 4 nights in Nov 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Mattress was extremely uncomfortable. On our last day, the bed was not made and the towels were not replace
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 3 nights in Nov 2021