Check COVID-19 restrictions.

Find out moreOpens in a new window

SureStay Plus by Best Western Orlando International Drive

Photo gallery for SureStay Plus by Best Western Orlando International Drive

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Overview of SureStay Plus by Best Western Orlando International Drive

SureStay Plus by Best Western Orlando International Drive

2.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
5859 American Way, Orlando, FL, 32819

Explore the area

  • Popular LocationFun Spot America14 min walk
  • Popular LocationUniversal CityWalk3 min drive
  • Popular LocationUniversal Orlando Resort7 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Choose dates to view prices

About this area

Orlando

SureStay Plus by Best Western Orlando International Drive is located near the boardwalk and in an area with good shopping. Orlando International Premium Outlets and Mall at Millenia are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal’s Islands of Adventure. Universal CityWalk and The Wheel at ICON Park™ are not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Fun Spot America - 14 min walk
  • Universal Studios Florida - 3 min drive
  • Universal CityWalk - 3 min drive
  • Universal’s Volcano Bay - 4 min drive
  • Universal Orlando Resort - 7 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 20 min drive

Restaurants

  • Restaurante Snack — 1 min walk
  • Denny's - 3 min walk
  • Red Lobster - 5 min walk
  • IHOP - 6 min walk
  • Aashirwad - 6 min walk

About this property

SureStay Plus by Best Western Orlando International Drive

Orlando hotel in Southwest Orlando, near Orlando International Premium Outlets
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. All 192 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and plasma TVs with cable channels. Hydromassage showerheads, coffee makers and free local calls are among the other amenities available to guests.
SureStay Plus by Best Western Orlando International Drive offers 192 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Plasma televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 9 per accommodation, per night
The resort fee includes:
  • Pool access
  • Shuttle service
  • Internet access
  • In-room safe
  • Parking

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

SUNSOL
SUNSOL Hotel
SUNSOL Hotel International Drive
SUNSOL International Drive
SUNSOL International Drive Hotel Orlando
SUNSOL International Drive Hotel
SUNSOL International Drive Orlando
SUNSOL International Drive
Surestay Plus By Orlando Drive
SureStay Plus by Best Western Orlando International Drive Hotel

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 310 out of 1235 reviews
5 - Excellent 25%
Rating 4 - Good. 426 out of 1235 reviews
4 - Good 34%
Rating 3 - Okay. 231 out of 1235 reviews
3 - Okay 19%
Rating 2 - Poor. 135 out of 1235 reviews
2 - Poor 11%
Rating 1 - Terrible. 133 out of 1235 reviews
1 - Terrible 11%

3.6/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Wilson was great but the person that checked us in I don’t remember his name absolutely terrible rude unaccommodating not very informational. Upon walking into the room I was a bit hesitant I literally was afraid of bedbugs but we saw no bedbugs instead roaches at 2 o’clock in the morning when the light was turned on to go to the bathroom. We did call the front desk they did offer to move us but it 2 o’clock in the morning who’s going to move. This property did not look like what I saw on Expedia. Before staying here I think I would recommend looking elsewhere.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was nice but when I got to my room and went to lay down on the bed the bed was broken and the front desk people were nice and gave me another room but then the new room the AC was not working.
Stayed 3 nights in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was pretty good. There was no ironing board or iron in the room and there was only one electrical outlet to use for plugging in electronics that was underneath a table that you had to bend down and go under the table to get to it. This meant that my phone couldn’t be charged on the nightstand next to the bed. And I’m pretty sure these were on the list of amenities on the website.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena zona , bien limpio super por el precio lo recomiendo 👍
Stayed 2 nights in Aug 2021