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Disney's Grand Floridian Resort & Spa

Photo gallery for Disney's Grand Floridian Resort & Spa

Featured image
2 outdoor pools, pool cabanas (surcharge)
View from Room
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Disney's Grand Floridian Resort & Spa

Disney's Grand Floridian Resort & Spa

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
4401 Grand Floridian Way, Lake Buena Vista, FL, 32830

Explore the area

  • Popular LocationBeachcomber Beach8 min walk
  • Popular LocationDisney's Palm Golf Course16 min walk
  • Popular LocationDisney's Magnolia Golf Course17 min walk
  • AirportOrlando, FL (MCO-Orlando Intl.)34 min drive

Choose dates to view prices

About this area

Lake Buena Vista

Disney's Grand Floridian Resort & Spa is located in Bay Lake, a neighbourhood in Lake Buena Vista, and is near the airport and on a lake. Disney's Magnolia Golf Course and Disney's Palm Golf Course are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Magic Kingdom® Park and Epcot®. Travelling with kids? Don't miss Disney's Blizzard Beach Water Park and Disney's Animal Kingdom® Theme Park. Looking to get your feet wet? Waterskiing, parasailing and windsurfing adventures can be found near the property. Guests love the resort's quiet location.

What's nearby

  • Beachcomber Beach - 8 min walk
  • Disney's Palm Golf Course - 16 min walk
  • Disney's Magnolia Golf Course - 17 min walk
  • Disney's Oak Trail Golf Course - 17 min walk
  • Walt Disney World® - 5 min drive

Getting around

  • Kissimmee Station - 25 min drive
  • Orlando International Airport (MCO) - 34 min drive

Restaurants

  • Victoria and Albert — 1 min walk
  • Citricos — 1 min walk
  • Narcoossee's - 4 min walk
  • Victoria & Albert's - 4 min walk
  • Citrico's - 10 min walk

About this property

Disney's Grand Floridian Resort & Spa

4.5-star beach resort with a full-service spa
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre or a children's pool. All 867 rooms feature modern comforts such as TVs with cable channels, free WiFi and MP3 docking stations. Other amenities available to guests include balconies, room service and coffee makers.
Disney's Grand Floridian Resort & Spa offers 867 forms of accommodation with MP3 docking stations and a safe. Rooms open to balconies. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Senses - A Disney Spa. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 15-30 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool cabanas (surcharge)

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • MP3 dock
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Disney's Magical Express service provides roundtrip transportation and luggage delivery to and from Orlando International Airport and select Walt Disney World Resort hotels. Guests who wish to utilize Disney's Magical Express must make a reservation in advance through the Disney's Magical Express website.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Self-parking fee: USD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Disney's Grand Floridian Lake Buena Vista
Disney's Grand Floridian Resort Spa
Disney's Grand Floridian Resort Hotel
Disney's Grand Floridian Resort Hotel Lake Buena Vista
Disney's Grand Floridian Resort Lake Buena Vista
Floridian
Floridian Resort
Disney Grand Floridian Hotel
Disney Grand Floridian Resort
Disneys Grand Floridian Hotel
Grand Floridian Disney
Grand Floridian Hotel Orlando
Grand Floridian Orlando
Grand Floridian Resort
Disney's Florian Buena Vista
Disney's Grand Floridian & Spa
Disney's Grand Floridian Resort & Spa Resort
Disney's Grand Floridian Resort & Spa Lake Buena Vista
Disney's Grand Floridian Resort & Spa Resort Lake Buena Vista

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 679 out of 989 reviews
5 - Excellent 69%
Rating 4 - Good. 168 out of 989 reviews
4 - Good 17%
Rating 3 - Okay. 79 out of 989 reviews
3 - Okay 8%
Rating 2 - Poor. 42 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 989 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a long time guest of the Grand Floridian (at least 15 years) and I have to say I was so disappointed and disgusted by the service this trip. They have completely lost my business. I pay $800 a night for top service and that’s the opposite of what I received. Here are a few of the things that happened: - I hurt myself and called for ice and bandaids and instead of bringing this to my room, they asked me limp downstairs with my massively swollen ankle to get it for myself. - I called downstairs for water and they refused to bring it up so I was left to buy water bottles in the park and carry them to my room. If I didn’t do this, I wouldn’t have had water all night as they wouldn’t even answer the guest services number sometimes. - The plugs in the room didn’t work and neither did the coffee machine. - There was hair from the last person who stayed in the room on the hair dryer. - There was no room service when I needed it. We came home from the park in the afternoon to eat before going back and all room service was closed until 5PM so we had nowhere to eat. I am disgusted by this place. In one trip, they took what was one of my favorite hotels and replaced every memory with this horrible stay. Don’t stay here - your money is better spent at the Four Seasons or any of the Universal properties.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort will “spoil” you to not want to stay anywhere else.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean everywhere . Everyone was so helpful . The room was great and the service
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an excellent location for proximity to the Magic Kingdom. There is a walking path, monorail and water taxi service. Transportation to other parks is decent (Monorail to epcot with transfers) (buses everywhere else).There are three pools and and multiple restaurants which offer anything from quick service to luxurious sit down dining. The grounds are extremely well kept and stunning. Staff is friendly and accommodating. Noise was an issue at times depending on which building you stay at. Service and delivery trucks run to and from this resort 24/7.
Stayed 6 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need refurbishment
Stayed 2 nights in Oct 2021