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"This property is convenient to get to..the room was very spacious and the view over the lake was refreshing. The pool are were very clean nice outdoor furniture. The deck by the pool was large and also overlooked the lake. We enjoyed our 2 nite stay very much. We had a a/c problem and maintenance was knocking in less than 5 mins.to fix it. We would definitely stay again."

"The room was spacious and the staff was pleasant. The shower was gross. Stains on the wall, shower curtain and follow of the tub could use a deep clean. The bed frame made of wood needed touch up paint. Chips, missing paint, scratches….all could be remedied with a little tlc."

"First off, the staff was very rude. No one spoke English at all, and they all had attitudes the middle of the day. There’s nobody at the front desk when you scream and ring the bell. Nobody answers there is ice buckets in every room, but no ice machine horrible the worst place I have ever seen."

"Room was clean, bed was really comfortable, staff was very friendly. "

"Clean room, kind staff "

"The rooms were very clean"

"Great."

"Nice and clean .. Eight years old building.. Room spacious, nice pillowcases .. Good area.. Very good breakfast .. Fresh brew coffee 24 hours "

"Terrible experience. Southbank Hotel was under construction, after being bought out by Marriott. This was not disclosed to me by hotels.com or Marriot when I made reservation. When I say under construction, I don’t mean slight construction I mean, heavy construction, and total remodel. The carpets were filthy. The hotel was understaffed in the housekeeping department so if you wanted a refresh of your room or total clean, you had to ask for it at the front desk. We had to wait on towels two days. I would say the only decent place in the hotel was the bar lounge area. On our second night there at 1:30 in the morning the fire alarm goes off so evacuation was needed. The person at the front desk told us if the fire alarm goes off again don’t worry we have the engineer here to turn it off immediately. We were outside for almost an hour. He also told us that this had happened several times. Speaking of staff most were nice and tried to be accommodating. This by far is the worst experience we’ve had with a hotel and especially a Marriott hotel."