Studio, 2 Double Beds | Premium bedding, desk, blackout curtains, iron/ironing board
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Reviews of SpringHill Suites Oklahoma City Midwest City/Del City

2.5 out of 5
SpringHill Suites Oklahoma City Midwest City/Del City
5400 Main Street, Del City, OK

Reviews

9.6

Exceptional

Rating 10 - Excellent. 291 out of 361 reviews" "
Rating 8 - Good. 49 out of 361 reviews" "
Rating 6 - Okay. 9 out of 361 reviews" "
Rating 4 - Poor. 9 out of 361 reviews" "
Rating 2 - Terrible. 3 out of 361 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Staff was friendly and helpful. We would stay here again.
Stayed 1 night in Mar 2024
Response from Merrie on 28 Mar 2024
Thank you for your feedback Robert. I am glad you enjoyed your stay. We hope to see you again if you are ever back in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Merrie on 25 Feb 2024
Thank you for taking the time to rate your experience. I am happy we could provide you with an enjoyable experience, and we hope to see you again if you are ever back in the area.

10/10 Excellent

Teresa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Merrie on 25 Feb 2024
Thank you for taking the time to rate your experience. I am happy to see you enjoyed your stay with us, and we hope to see you again the next time you are in the area.

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leonard

Stayed 1 night in Dec 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Aisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The agent that checked me in gave incorrect information regarding payment information; when I called to get the situation rectified, the agent I spoke with was short, rude and unprofessional. Upon entering the room there was a strong odor of uncleanliness, didn’t smell fresh. The bathroom sink was slow the drain and made loud noises; the bathroom slide door was broken and hard to close. Overall terrible experience for the time I stayed during the holiday.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Merrie on 26 Nov 2023
Thank you for your positive feedback.

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was super friendly!!
Stayed 3 nights in Oct 2023
Response from Merrie on 26 Nov 2023
Thank you for taking the time to share this positive feedback. We hope to see you again the next time you are in the area.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean rooms and very friendly staff!
Stayed 1 night in Oct 2023
Response from Merrie on 26 Nov 2023
Thank you for your positive feedback. I am happy to see you enjoyed your stay. We hope to see you again soon.

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and neat
Stayed 1 night in Sep 2023
Response from Merrie on 26 Nov 2023
Thank you for taking the time to share your feedback. We always enjoy the positive feedback. We hope to see you again soon.

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They oversold King bed rooms, so I didn't get the room I reserved. Other than that, I had a good stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, Good location, good breakfast and spacious room with comfortable beds.
Stayed 1 night in Aug 2023

10/10 Excellent

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring Hill Del City
Welcoming staff was wonderful. Room service was cool. Decent stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not like was the pull out sofa bed, the mattress did not sleep well. Everything else was great.
Stayed 11 nights in May 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ashly

Liked: Staff & service, property conditions & facilities
I have stayed here twice and staff was nice both times and it is fast and smooth check in! Nice clean rooms and my kids love their pool
Stayed 1 night in Jun 2023

10/10 Excellent

Wanda, Oklahoma City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at this property!
Stayed 2 nights in May 2023

10/10 Excellent

WILLIAM, SANTA FE

Travelled with partner
Liked: Staff & service, property conditions & facilities
We always stay here on our trip to see grandkids and it has always been great.
Stayed 1 night in May 2023

8/10 Good

Demetrious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay. The property is kept up well and it is conveniently located near a few shops and dining.
Stayed 3 nights in May 2023

10/10 Excellent

Donald

Stayed 1 night in May 2023

10/10 Excellent

Kevin

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Don't stay here if you like keeping your money.
I prepaid my reservation for the hotel three months before I stayed there. When I arrived, the desk clerk insisted I had only reserved the room and not actually paid. And she told me this after she ran my card, which I initially was tood was for incidentals, twice. I was able to get hotels.com to reimburse me my non-reimbursable payment by cintaxting them and having their reps speak to hotel staff directly. I sure wasn't having luck getting hotel staff to talk to me. I was given contradictory information regarding the availability of staff with whom to address the matter, and more than half the time, there were no staff manning the front desk at all. The day clerks were friendly when they were around, but they weren't there consistently. Breakfast was mediocre and often cold, even when breakfast service time opened. The indoor pool was cold and clean enoufh for use but not in the best shape. The gym had very little variety of equipment, which was not well maintained, but it was serviceable for the most part, just not much for a hotel of its size. Not worth staying here. Will be staying at the Candlewood next door the next time I'm in town, as I've had much better experiences there. Can't recommend the SpringHill to anyone other than those who don't mind losing money and being strung along.
Stayed 5 nights in Apr 2023

10/10 Excellent

Kristin Anne, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to my family's home. Close to shopping and restaurants. Very clean and nice staff.
Stayed 7 nights in Mar 2023

10/10 Excellent

Gary, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
We absolutely loved our stay! The room and amenities were exceptional but the customer service was far beyond that. All of the hotel staff was friendly and accommodating. I wish I would have caught the name of the hotel receptionist when we checked in on Thursday evening. She went above and beyond to make our last night of vacation special. Kudos to a job well done. We will stay here if in the area again.
Stayed 1 night in Mar 2023

10/10 Excellent

Richere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. The rooms are well appointed and clean. The staff have always been nice and friendly. We've stayed here a handful of times and always have a pleasant experience.
Stayed 1 night in Mar 2023

10/10 Excellent

Agata

Stayed 1 night in Feb 2023

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Customer service was great, our room was really nice. BUT the king bed was awful. Neither my husband or I slept hardly. We are not terribly picky but wow it was bad!
Stayed 1 night in Feb 2023

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with very friendly staff. Oklahoma favorite, Ted’s Mexican restaurant is in walking distance. Close to Tinker and a few miles north of OK Heart Hospital South.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific customer service and staff. Facility was beautiful and room was clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jeffry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of road construction in the area but a really good overall experience.

10/10 Excellent

Chris

10/10 Excellent

Mikell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Peter, Somerville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Del City SpringHill Suites twice for business trips. The hotel is comfortable, clean, and friendly. If you're visiting the area, I highly recommend it!
Stayed 4 nights in Oct 2022

8/10 Good

Hee

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Great breakfast and friends accommodating staff.
Stayed 3 nights in Sep 2022

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and had a fresh smell. Staff was very helpful. The bed lights in our room did not work and the staff offered to give us a different room. All was good except the breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff all around clean rooms nice quiet environment. clean linen when requested.
Stayed 3 nights in Aug 2022

10/10 Excellent

David R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super nice and clean. All the furnishings and decor were very modern.
Stayed 1 night in Aug 2022

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great , pool and exercise room could be a little bigger.
Stayed 1 night in Jul 2022