Standard Twin Room, 2 Single Beds, Partial Ocean View | View from room
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Reviews of Okinawa Kariyushi Urban Resort Naha

4.5 out of 5
Okinawa Kariyushi Urban Resort Naha
3-25-1 Maejima, Naha, Okinawa Prefecture

Reviews

8.4

Very good

Rating 10 - Excellent. 358 out of 907 reviews" "
Rating 8 - Good. 393 out of 907 reviews" "
Rating 6 - Okay. 111 out of 907 reviews" "
Rating 4 - Poor. 36 out of 907 reviews" "
Rating 2 - Terrible. 9 out of 907 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sea view but a bit noisy as it is too close to pier
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotek
Enjoyed our stay very much. Everyone was very helpful our view was gorgeous of the water
Stayed 6 nights in Aug 2019

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like: phone to use; buffet; staff helpful; fees are all inclusive needing improvement: shop is small and hard to get to; buffet needs more variety;
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, good and sumptuous buffet breakfast
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

They need better English employees
Stayed 2 nights in May 2019

10/10 Excellent

SK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was nice and tidy with a nice big balcony. The only downside was lack of a gym and pool for use by guests. The gym required a payment and was very small.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bkft that was included. Great view overlooking ferries. Rooms are small but comfortable
Stayed 2 nights in Apr 2019

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Martin, Vancouver

Liked: Staff & service, room comfort
The breakfast is great
The food is very good delicious and diversified. The room a bit small but definitely need better cleaning, washroom have some mold overall need renovations.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good value
We were given a premium suite instead of 2 twin rooms which we already booked. The suite was musty and old. There were one renovated bathroom with spa and shower as well as an additional toilet The shower floor looked dirty. The suite consisted of 2 rooms with 5 beds altogether. But it has a little step between the two rooms and a little step between bathroom and bedroom , creating a safety hazard especially for my 80 year old mum (and us) who kept stumbling when she moved from one room to the next. The staff were helpful and friendly. We did have trouble getting s porter to assist when we arrived
Stayed 1 night in Feb 2019

2/10 Terrible

Masanori

Disliked: Cleanliness, property conditions & facilities, room comfort
Though my room was non-smoking, it smelled cigare.
Bed bug bit me.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Leonard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Highly Recommended
Excellent hotel and helpful staff. Our room on the 15 Premium Floor had nice views of the port and bay. Will stay again when visiting Okinawa.
Stayed 4 nights in Jan 2019

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 2 nights in Dec 2018

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
staff very polite and helpful. breakfast very good
Stayed 2 nights in Nov 2018

8/10 Good

CJ, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and rooms are nice, clean and comfortable. I originally chose the location because it's a short 10 minute walk to a relatives home but also a good location that is close to restaurants and shops.
Stayed 10 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very excited from the Expedia photos for this hotel and booked a premium room. When we arrived, we had a excellent first impression from the lobby. Our check-in staff was "in training" - but he was smart, friendly, and putting in a lot of effort - he also had a senior staff person with him, when he needed to ask questions. After all this, we were very excited to get to the room after that experience. Unfortunately the room was hugely disappointing - all the amenities were old and worn - and didn't appear properly cleaned. Some of the items on the "disappointment list" were: bed covers were stained, toilet seat was stained, curtains were frayed, and carpets were smelly. Finally, the thing that was the deal-breaker for us was the air conditioning - it was clearly old (knob controlled), weak (not blowing) and noisy (rattling) - and just didn't cool the room. All taken together, it was ultimately not a place we could spend a restful night. Quite a let-down after all the earlier build-up. I hope our experience is not typical for visitors here. I can say that I noticed we got the last room on Expedia when we did our 1-day booking. Maybe we received one of the hotel's lesser rooms because of this? I'm not sure. If the management does plan to upgrade their rooms (or has an upgraded room we were not offered), this will be a rather nice place to say. It is directly on a nice little harbor, and is only a 10-minute walk to the monorail.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel next to Tomarin
Conveniently located right next to Tomarin (Ferry Terminal). Great service! And great spread at breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

Dan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wet sauna, dry sauna, hot spa bath, breakfast, location in Naha all were great. Big comfortable room was nice!
Stayed 1 night in Oct 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for ferries to Kerama Islands
Well located literally in Tomari port, ideal for ferries to the Kerama Islands. Good breakfast selection and very helpful staff
Stayed 1 night in Sep 2018

4/10 Poor

Pamela, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a resort. There is no beach. It's in a terrible part of town, with no services anywhere close. Huge disappointment.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Great value and feel very welcomed!
Staff at lobby and restaurant are wonderful! Room was nice but could be cleaned better...shower and toilet. Excellent view and location.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMENDED
The hotel is definitely very good. The furniture and fittings are all new. The standard is good enough. My family of 4 is given 4 single beds. There is also a smart phone provided for us to use. The breakfast is also very good. There is a variety of Okinawa local dishes for us to try, such as seagrapes, Bitter gourd with egg, purple potato tarts. There is also western style dishes such as omelettes, sausages, bacon. In addition, on the day of our departure, we requested for packed breakfast. The breakfast includes a can of Oolong tea, hard boil egg, sandwiches, a cup of fruits and coleslaw. Very delicious.
Stayed 3 nights in Aug 2018

10/10 Excellent

CHUN YAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service
Stayed 3 nights in Aug 2018

8/10 Good

Yeong Cheng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a chapel
Very pleasant stay , Breakfast buffet is substantial and varied. Room is spacious, cool and comfortable.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For business stay is ok but not for vacation

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicely located and clean. the parking was a bit confusing so I ended up paying twice for it...

10/10 Excellent

Chou-hsiung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent, and the service of the hotel is really nice. We enjoy our stay.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay
Very nice. Staff was excellent. Dinner was great.

8/10 Good

Soo Teen Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & friendly staff near airport.
We check in late n hv not mych time to go around. Location is good only 15 min by taxi. Staff are friendly and some speak english.
Stayed 1 night in Jan 2018

8/10 Good

Gek Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

CHEA KHEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room. Early check in at 11am. Lots of restaurants and grocery store nearby. Use of hotel spa requires additional fee.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast selection gれあt．staffへlpふl
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was not good but breakfast buffet was good.
Stayed 1 night in Sep 2017

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome service
Fantastic service even with me speaking only English. Room was clean but had a smell of smoke. Also lots of co construction at the time we were there.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the right place at the right time
Great hotel and they gave us an ocean view room which allow us to see the fireworks

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap for reasons
I travelled my kids I was shocked by the pile of dust under the beds. Terrible facility

6/10 Okay

Ho Cheung

Disliked: Cleanliness, property conditions & facilities, room comfort
Will be not staying here again
The hotel exterior is currently under construction. We were given city view room as supposed to harbor view which is we paid for. The carpet and bed mattresses are very old. There is noticeable odor from the room - old cigarette smell even though we booked non-smoking room. The complimentary breakfast was only so-so.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Great hotel near downtown
We stayed for 2 nights at the hotel and overall stay was good. The hotel has shuttle service to downtown main attraction which was very good but only runs in the late afternoon to evening. The hotel was under construction but did not find any big noise or inconvenience. We were party of three but room was a bit small with two twin bed plus another single bed which was made the room full and bit small even though they gave us a bigger room. Overall staff was very polite and friendly but most of them spoke very or no English. On the last day we had the breakfast at the restaurant which the buffet was good. The only problem was when we asked the waitress that we wanted to seat a different seat she became very rude and threw the napkins at the table when we first went into the restaurant looking for a seat. I would really like to give at least 3-4 star for this hotel, but that service at the breakfast really made me to change the rating to 2star.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately the exterior of the hotel is under renovation so the entire building was covered up. Room was excellent and the hotel had a very luxurious and premium feel. Front desk staff that assisted me did not speak english very well and seemed to be more focused on providing chinese service. View was great from the room and also from the breakfast hall. About a 10 minute walk to the nearest yui rail station.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views
Hotel is placed well, large, spacious, and friendly!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SO nice
Room was clean and breakfast also sooooo good~~ i will stay again here I recommend to other ppl

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Fu Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice breakfast, clean room with internet service, towels are very new and clean, The only set back is that car park cost 1500 yens, it is too high compared with other hotels only charging 500 yen.

6/10 Okay

George

Liked: Room comfort
Disliked: Cleanliness, staff & service
Convenient but not recommended
The location and harbor view were great. The breakfast buffet was adequate. Other than that, I would not recommend. Rooms are worn looking. There is a step up into the bathroom, which is very dangerous, especially at night. The cleanliness was average to poor. Service was not great. We could not even order a wine at the bar. They wanted us to order single drinks from rooms service and only wine by the bottle. Not helpful. Slow check-in. Unimpressive lobby and too crowded for small area.

6/10 Okay

Quen Ling

Liked: Cleanliness, room comfort
Disliked: Staff & service
Serves good breakfast.
Conveniently located if you are visiting some of the lay out islands in Okinawa as the ferry pier and ticket offices are only steps away to the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so helpful and even with a language barrier, they exceeded my needs and comfort! I got lost 3 times while out exploring, but I found my way back very easily due to its location and surrounding shops and landmarks. The view from my room was amazing! Pure paradise!

6/10 Okay

Yukako

10/10 Excellent

Christopher, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Hotel was slightly dated and there were no elevators. They had a luggage lift, so you didn't have to haul up your bags. The wifi was good for 2 of the 3 days that we were there. They had a concierge desk that was ever manned. They tried to help when they could. The aquarium was a 5 min walk. The worst (and only) bad thing that I can say is that their pool was terrible. It was only about 3 feet deep and the water was almost hot.