Front of property – evening/night

Reviews of Hotel Abest Naha Kokusaidori

3 out of 5
Hotel Abest Naha Kokusaidori
3-1-10 Kumoji, Naha, Okinawa-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 1001 reviews" "
Rating 8 - Good. 467 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was very, very noisy, also at night. Otherwise, this would have been a pleasant stay.
Stayed 4 nights in May 2024
Response from ホテルアベスト那覇国際通り on 22 May 2024
Thank you for choosing Hotel Abest Naha Kokusai Street for your stay and for taking the time to provide us with your valuable feedback.We deeply apologize for the inconvenience caused by the noise at night. We understand that a quiet environment is essential for a comfortable stay, and we are truly sorry that your experience did not meet this expectation.Please be assured that we take your comments seriously and are committed to improving our soundproofing measures. Providing peace and enjoyable moments to our guests is our mission, and we regret that we did not fulfill this promise to you on this occasion.We are relieved to hear that, aside from the noise issue, your stay was comfortable. We are dedicated to making improvements so that your next visit will be more pleasant.We apologize once again for the disturbance and thank you for bringing this matter to our attention.Hotel Abest Naha Kokusai StreetFront DeskYam

8/10 Good

KAM FUNG JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities
The condition of the hotel is a bit old, the room is very simple but it's clean and tidy. The mattress and the pillow are very comfortable which is our big surprise. Their breakfast is wonderful too. I have to be honest and serious to say, the bath room is tiny and crowded. If you are suffering from claustrophobia, this is not a good choice. To be fair, except the bath room, everything is above standard with this super reasonable price.
Stayed 5 nights in May 2024
Response from ホテルアベスト那覇国際通り on 22 May 2024
Thank you for choosing Hotel Abest Naha Kokusai Street for your stay and for sharing your valuable feedback with us.We are delighted to hear that you appreciated the historical ambiance of our hotel and found your room to be simple yet clean and well-organized. Your kind words regarding the comfort of our mattresses and pillows, as well as the quality of our breakfast, are greatly appreciated.We apologize for not meeting your expectations regarding the size of the bathroom and any inconvenience this may have caused, especially for guests who may suffer from claustrophobia. We take your feedback seriously and will consider it as we make future improvements.Providing services that exceed expectations for the price is our goal, and we are encouraged to know that you found everything above standard, aside from the bathroom. We are committed to continuously improving our services to ensure your satisfaction.We look forward to welcoming you back again.Hotel Abest Naha Kokusai StreetFront DeskYam

10/10 Excellent

Bruce

Stayed 1 night in Feb 2024
Response from ホテルアベスト那覇国際通り on 3 Apr 2024
この度は、ホテルアベスト那覇国際通りをご利用頂きまして誠にありがとうございます。 また、お忙しい中でのご投稿重ねて御礼申し上げます。 今後もお客様へ満足頂けるホテルを目指し日々精進して参ります。 また来沖の際は是非ホテルアベスト那覇国際通りへお越し下さいませ。 スタッフ一同、心よりお待ち申し上げております。 ホテルアベスト那覇国際通り スタッフ一同

8/10 Good

linus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from ホテルアベスト那覇国際通り スタッフ一同 on 13 Nov 2023
この度は、ホテルアベスト那覇国際通りをご利用頂きまして誠にありがとうございます。 また、お忙しい中でのご投稿重ねて御礼申し上げます。 今後もお客様へ満足頂けるホテルを目指し日々精進して参ります。 また来沖の際は是非ホテルアベスト那覇国際通りへお越し下さいませ。 スタッフ一同、心よりお待ち申し上げております。 ホテルアベスト那覇国際通り スタッフ一同

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel is very expensive with limited amenities. No breakfast, gym and pool were closed but did not reopen after the typhoon. Cleaning services were limited.
Stayed 7 nights in Jul 2023
Response from ホテルアベスト那覇国際通り スタッフ一同 on 12 Aug 2023
Thank you for using Hotel Abest Naha Kokusai Street. We would also like to thank you for taking time out of your busy schedule to post your comments. We will continue to work hard every day to become a hotel that satisfies our customers. When you come to Okinawa again, please come to Hotel Abest Naha Kokusai Street. All the staff are looking forward to seeing you. All the staff at Hotel Abest Naha Kokusai Street

2/10 Terrible

Mirko

Business traveller
Disliked: Cleanliness, amenities
Do not stay here .first of all you can find soo many cleaner nicer places all around this area .firstly the place is really old amd kinda smells . The rooms are old and really need new carpet and a remodel . I couldnt sit on the toilet without my knees hitting the wall .. the wifi doesn't work at all .amd when you ask at the front desk they just smile and say sorry . You hace to pay extra flr the buffet breakfast which is fine ..but plenty of places offer free breakfast. I finally had enough of this place and moved next door to rhe comfort inn whixh was a world better It rained the whole time i was there so being stuck in a room with no wifi sucks I definitely would not recommend this place .staff were friendly tho .but not their fault they work in what we call a roach motel in the US .
Response from ホテルアベスト那覇国際通り スタッフ一同 on 8 Aug 2023
Thank you for using Hotel Abest Naha Kokusai Street. We would also like to thank you for taking time out of your busy schedule to post your comments. We will continue to work hard every day to become a hotel that satisfies our customers. When you come to Okinawa again, please come to Hotel Abest Naha Kokusai Street. All the staff are looking forward to seeing you. All the staff at Hotel Abest Naha Kokusai Street

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was. It very clean with stains all over the rug. The Wi-Fi was very unreliable usually not working from 8am to 10pm when most people tried to access it.
Stayed 7 nights in Jul 2023
Response from ホテルアベスト那覇国際通り スタッフ一同 on 7 Aug 2023
Thank you for using Hotel Abest Naha Kokusai Street. We would also like to thank you for taking time out of your busy schedule to post your comments. We will continue to work hard every day to become a hotel that satisfies our customers. When you come to Okinawa again, please come to Hotel Abest Naha Kokusai Street. All the staff are looking forward to seeing you. All the staff at Hotel Abest Naha Kokusai Street

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
We had a great time, and look forward to next year.
Stayed 2 nights in Dec 2022
Response from ホテルアベスト那覇国際通り スタッフ一同 on 5 Jan 2023
この度はホテルアベスト那覇国際通りをご利用いただきありがとうございます。高い評価を頂きスタッフ一同嬉しい限りです。また来年も笑顔でお会いできる事心よりお待ちしております。

8/10 Good

Rommel

Stayed 1 night in Dec 2022
Response from ホテルアベスト那覇国際通り スタッフ一同 on 5 Jan 2023
この度はホテルアベスト那覇国際通りをご利用いただきありがとうございます。評価を頂き嬉しい限りです。これからもお客様に寄り添った接客サービスが出来る様スタッフ一同精進して参ります。またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and competent and I will return to this hotel.
Stayed 1 night in Mar 2020
Response from FRONT on 20 Mar 2020
Thank you for using Hotel Abest Naha Kokusai Street. Thanks for the comments after staying

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel with all necessities. Free refreshments at the front are a nice touch!
Stayed 2 nights in Jan 2020
Response from FRONT on 15 Jan 2020
Thank you for using Hotel Abest Naha Kokusai Street. Thank you for your comments after staying

8/10 Good

Cory

Liked: Cleanliness, staff & service
Very close to everything in Naha. Walking distance to so of the Moore popular night life and local shopping.
Stayed 1 night in Dec 2019
Response from FRONT on 4 Jan 2020
Thank you for using Hotel Abest Naha Kokusai Street. Thank you for your comments after your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from フロント  FRONT on 25 Dec 2019
ホテルご利用頂き誠にありがとうございました。 ご宿泊後のコメントに感謝申し上げます。 いっぺーにふぇーでーびたん♪ またん、めんそーりよーさい♪ 誠にありがとうございました。 又、お越しくださいませ。 Thank you for using Hotel Abest Naha. Thank you for your comments after your stay.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and friendly staffs. Room condition and amenities are minimal but functional. For business trips to Okinawa, I would be willing to come back here.
Stayed 2 nights in Oct 2019
Response from FRONT on 21 Nov 2019
ホテルアベスト那覇国際通りをご利用頂き誠にありがとうございました。 お忙しい中、評価を頂き感謝申し上げます。 Thank you for using Hotel Abest Naha Kokusai Street. Thank you for your comments after your stay.

10/10 Excellent

KIT MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from FRONTDESK on 16 Oct 2019
Thank you for using Hotel Abest Naha Kokusai Street Thank you for your comments after your stay.

10/10 Excellent

Excellent, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent STAFF, good breakfast. Good location close to monorail and bus station
Stayed 4 nights in Sep 2019
Response from FRONT DESK on 9 Oct 2019
Thank you very much for using Hotel Abest Naha Kokusai Street. Thank you for your feedback after your stay.

8/10 Good

Yuk Fai

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from フロント FRONT on 6 Oct 2019
ホテルアベスト那覇国際通りをご利用頂き誠に有難うございました。 Thank you very much for using Hotel Abest Naha Kokusai Street.

8/10 Good

Tat chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Nice and convenient location. close to monorail and the shopping street. Will consider to stay there again.
Stayed 4 nights in Sep 2019
Response from FRONT on 3 Oct 2019
Thank you very much for using Hotel Abest Naha Kokusai Street.

8/10 Good

S.Jackson, Okinawa, JP

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Specifically booked here again, rather than an unknown hotel down the street, because of the location- next to our apartment rental office (we had to pay our rent). The sign in the lobby stated that parking was available for 1000Y (about 10u$d)- when we arrived at approx 1800 on a Sunday evening, we were told that the lot was "not available" (maybe full?) but we could park in another lot (across the street- no big deal) and it would be approx 1500Y. When we did check out, the cost of the overnight parking was over 2400Y. This was not expected.
Stayed 1 night in Aug 2019
Response from FRONT DESK on 6 Sept 2019
Thank you for using Hotel Abest Naha Kokusai Street. Thank you for your feedback after your stay.

8/10 Good

JIAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from フロントデスク on 18 Jul 2019
ホテルアベスト那覇国際通りをご予約頂き誠にありがとうございました。 Thank you for staying at Hotel Abest Naha Kokusai Street. Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really good. And the room are clean
Stayed 3 nights in Jun 2019
Response from FRONT DESK on 13 Jun 2019
Thank you for using Hotel Abest Naha Kokusai Dori.

8/10 Good

meon, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Very close to shopping, Kokusai, and mono rail station. Double room is spacious that you can move easily. Apart from western style, breakfast have many Okinawa foods, but I hope they can add boiled eggs. You can grab drinks in the lobby but for me it will be so great to have kinds of hot tea to choose. My room can aslo see the Kokusai which I like it so much! Will choose this hotel for next time.
Stayed 1 night in May 2019
Response from FRONT DESK on 21 May 2019
Thank you for using Hotel Abest Naha Kokusai Dori.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
The hotel is located at the start of Kokusai-dori and just 3 mins walk from Kencho mae monorail station. Room is considered big but toilet is small.
Stayed 4 nights in May 2019
Response from FRONT DESK on 17 May 2019
Thank you for using Hotel Abest Naha Kokusai Dori. Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from フロントデスク on 3 May 2019
ホテルアベスト那覇国際通りをご利用頂き誠に有難うございました。

8/10 Good

Daisy, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect location! Two minutes from shopping mall and monorail station. The hotel is located at the front of international street, within one minutes walking distance to 24 hours pharmacy and family mart. Nice staffs! Love the free drinks hotel provided in the lobby. The rooms are decent and cosy. Need improvement with the pillows, it’s too hard that I felt like I was sleeping on my iPad, they do provide other type of pillow but obviously everyone needs it so they only got one left when I asked for it. Poor sound proof, but overall the hotel is good if you love shopping like me.
Stayed 4 nights in Mar 2019
Response from FRONT DESK on 31 Mar 2019
Thank you for staying Hotel Abest Naha. How was your trip to Okinawa? Please come to Okinawa again

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from フロント:友寄 on 2 Apr 2019
ホテルアベスト那覇国際通りをご利用頂き誠に有難うございました。

8/10 Good

min yu

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2018
Response from Front Desk on 13 Mar 2019
Thank you very much for staying

8/10 Good

Shim

Liked: Staff & service
Stayed 2 nights in Dec 2018
Response from ファン on 27 Dec 2018
この度はホテルアベスト那覇国際通りをご利用頂き誠に有難うございました。お忙しい中ご意見お感想を頂戴し感謝申し上げます。これからもお客様にご満足いただけるよう、サービスの向上に努めてまいります。

6/10 Okay

Verified traveller

Disliked: Room comfort
Convenient location and fair price, but the bathroom was too small. I kept hitting my elbow to the wall while showering. My knees nearly hit the wall when I sat down on the toilet. Minimal service was provided. They are adopting an environmentally friendly policy and I had to throw the trash outside the door and change the towels on my own. I also had to take my own toiletry supplies from the lobby. The lady at the reception explained that because we are staying four nights, room service will be provided after the first two nights, but the room was not cleaned even when I gave them the keys in the morning before 9am. I tried again the next day and they finally cleaned the room after the third night. It was nice they provided a self-managed welcome drinks counter, though it was not availlable every day. So just expect a simple, youth-hostel type of service.
Stayed 4 nights in Oct 2018
Response from ファン on 27 Dec 2018
我们很抱歉给您带来不便。 我们将努力改善服务,以便我们能够满足客户。 感谢您宝贵的意见

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Front Desk on 6 Oct 2018
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Amazing Okinawan Breakfast Buffet
The location is perfect. Conveniently located on the infamous Kokuasi Street! The room was pleasantly clean and practical. The breakfast buffet was exceptional! Great price for all that is offered.
Stayed 1 night in Aug 2018
Response from Gobinda on 19 Aug 2018
Dear Guest Thank you for staying at Hotel Abest Naha kokusaidori. We hope that you had a wonderful experience while staying in our hotel. Wish you warm regards

6/10 Okay

Said

Stayed 2 nights in Jul 2018

8/10 Good

RIck, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, a bit of peeling wallpaper, but was clean and comfortable. Staff were great! Bathroom was about the size of two airplane toilets put together, but was clean and functional. I would stay here again
Stayed 1 night in Jul 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and comfortable
Room was good, 2 double beds, with a kettle, fridge and a large bath and shower. Plus a small table and chairs. About 5 minutes from the monorail station, and near the centre of Naha, very touristy nearby if that is what you are looking for. Only downside was that there was only 1 light in the room (which was not terribly bright)
Stayed 1 night in Jun 2018

10/10 Excellent

Ka Pui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value of money
Very friendly staff. Cheap but comfortable. Very good value of the price. Excellent location for people who take public transportation, its just around the corner for the monorail station.
Response from Gobinda on 5 May 2018
Dear Guest Thank you for staying at Hotel Abest Naha Kokudaidori and for your kind feedback regarding our services and facilities. Wish you warm regards

8/10 Good

Randal, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
We stay at this hotel every time we go to Okinawa. It is in a very convenient location right on the main street in Naha. It is very clean. The staff is very nice. I would recommend it to anyone.
Stayed 4 nights in Mar 2018
Response from fuang on 31 Mar 2018
Dear customer: Hello. Thank you for giving us such a high rating. Your evaluation is the driving force behind our continuous efforts to improve our services. All of our staff are looking forward to your next visit. Thank you again for staying at our hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Small and old hotel
We have difficulty with parking due to late check in and mis-informed by hotel staff. the facility is old and extremely small even by japanese hotel standard. only good thing is location
Stayed 1 night in Mar 2018
Response from Hotel Staff: Gobinda on 1 Apr 2018
Dear Guest, Thank you for staying at Hotel Abest Naha Kokusaidori. We are extremely apologized for your inconvenience regarding parking lot. We will eliminate this kind of irregularities as soon as possible. I will inform all of my staffs. Thank you for staying with us. We hope to have further reservations. Wishing you warm regards

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2018

8/10 Good

Pornchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay good service
Good location, but the name of hotel should give a sign to more seeking because the hotel was located in the side road and the front road is the souvenir shop and the restaurant on the 2nd fl. which easily makes a mistake and walks beyond this hotel. The service was very good. Counter for drinking was located in the common area (no drinking water your room) at the front of check in- out counter, very comfortable to take and go.
Stayed 1 night in Dec 2017

10/10 Excellent

Scott, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything.
I enjoyed my stay at the Hotel Abest for the 2nd time in 3 years. The hotels staff is very friendly. Great location and easy to find your way around NAHA. The breakfast bar is amazing.
Stayed 10 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

SIN KWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, gd location & staff
great location and friendly staff, can communicate in english well, room size is comfortable
Response from General Manager on 13 Feb 2017
Dear Sin, Thank you for staying at Hotel Abest Naha kokusaidori. Thank you for your positive feedback regarding us. We are working in team work for our guest satisfaction. We have chinese and english speaking staffs. Thank you for your great appreciation. We hope to have future accommodations and wish you the best regards. Back Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great breakfast, Great location
The room and the bathroom was small, but the location is good and the breakfast is great! You cannot do check-in until 3pm.
Response from General Manager on 13 Feb 2017
Dear Guest, Thank you for staying at Hotel Abest Naha Kokusaidori. We are extremely sorry for your inconvenience. Thank you for your great appreciation. We are very near from Naha International airport , bus terminal and Commercial street(Kokusaidori). We hope it is really convenient for shopping , restaurents and other recreational activities. We can provide information about tourism spots. We hope to have future accommodations and wish you the best regards. Back Office Manager

8/10 Good

DAVID YUK VUI

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and clean
Small room. But great location which is 5 min walking distance from Monorail station
Response from General Manager on 5 Jan 2017
Dear David Thank you for staying at Hotel Abest Naha kokusaidori.Thank you for notifying us of your experience during your visit. We are apologized for all inconvenience. Thank you for appreciating our property. Once again,thank you for your comments and I sincerely look forward to welcoming you back in the very near future. Best regards Back office manager

8/10 Good

DAVID YUK VUI

Liked: Cleanliness, staff & service
Disliked: Room comfort
Strategic location and clean, but small.
The location was strategic, 5 mins walking distance away from monorail station and right at one end of the Kokusai-dori. The counter guy was also polite and friendly. He remembered me when we check in then hotel again after 3 days, and he offered discount to us when we requested an upgrade to our room. The standard rooms are very small, barely enough space for two 28" luggage. If you are family of 3, please get bigger room. Breakfast was awesome, many Japanese dishes to select from.
Response from General Manager on 5 Jan 2017
Greeting from Hotel Abest Naha kokusaidori,thank you for notifying us of your experience during your visit. Thank you for your words regarding our services. We are working in team work. Our first priority is our Guest satisfaction. We are working hard to deliver an exceptional guest experience. We are apologized about our room size. Thank you for sharing your experience regarding our breakfast system. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards back office manager