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Reviews of Guest House Umikaji - Hostel

2 out of 5
Guest House Umikaji - Hostel
1-8-1 Kumoji, Naha, Okinawa-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 327 reviews" "
Rating 8 - Good. 137 out of 327 reviews" "
Rating 6 - Okay. 50 out of 327 reviews" "
Rating 4 - Poor. 9 out of 327 reviews" "
Rating 2 - Terrible. 8 out of 327 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is great! Have enough space for your stay, the facilities are in good condition and user friendly.
Stayed 1 night in Oct 2023
Response from Akari on 16 Oct 2023
Thank you so much for staying with us. We are very pleased to receive your compliments about our facilities! It motivates us to work happily. We will do our best in the future, so please stay with us again when you come to Naha again. Thanks :)

4/10 Poor

Tuba

Disliked: Cleanliness, staff & service, property conditions & facilities
Hospitality management training is necessary

10/10 Excellent

Pajor

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very cheap and good quality for the money I paid :)
Stayed 4 nights in Mar 2023
Response from ゲストハウス海風 on 19 Mar 2023
Thank you very much for staying with us. It is a great pleasure for us to hear that our guests are happy.We are looking forward to seeing you again.

8/10 Good

Tuba

Liked: Staff & service, amenities, property conditions & facilities
Staff members work very hard and do a great job cleaning. Thank you.
Response from ゲストハウス海風 on 13 Nov 2022
We are very happy to hear such things from our customers.we will try harder.Thank you for staying with us.

10/10 Excellent

Barsha

Travelled with group
Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2022
Response from ゲストハウス海風 on 22 Jul 2022
この度はゲストハウス海風をご利用いただきましてありがとうございました。また那覇に来られる機会がありましたらご利用お待ちしております。

8/10 Good

gyu hwan

Stayed 2 nights in Dec 2020
Response from 海風フロントデスク on 19 Dec 2020
ご利用ありがとうございます。 お客様のご意見を参考に今後もより快適な空間づくりを目指して参ります。 またのご利用心よりお待ちいたしております。 有難うございます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable near the monorail station. If I have an opportunity to go to Okinawa. I will be selected at this hostel again.
Stayed 3 nights in Jan 2020
Response from ゲストハウス海風 on 21 Jan 2020
This time, thank you for staying from the many accommodation facilities. I am very happy to be satisfied. Also, we are waiting for you when you come to Naha.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from ゲストハウス海風 on 20 Dec 2019
この度は数ある宿泊施設の中からご利用頂き有難うございました。 またのご利用心よりお待ちいたしております。 有難うございました。

8/10 Good

Masa

Liked: Cleanliness, property conditions & facilities
Nothing to write
Stayed 2 nights in Jul 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would come back.
This was my first hostel experience and I enjoyed it very much. I would stay here every time if I decided to visit Okinawa again.
Stayed 4 nights in May 2019
Response from ゲストハウス海風 on 20 May 2019
This time thank you for staying from among a lot of accommodations. In addition, we will wait for you when you come to Naha. Thank you for your valuable opinion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A good stay here. They have a nice lounge with many chairs/tables. 3 toilet and 3 shower rooms on each dormitory floor. The beds are very comfortable, tho they can be a little dusty because the bed frame decor is made from pipes and that can be a hassle to clean....i think. I look forward to staying here again :)
Stayed 3 nights in Apr 2019
Response from ゲストハウス海風 on 11 May 2019
Thank you for your stay. I would like to collect BED dust in the future. Thank you for your valuable opinion. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from ゲストハウス海風 on 30 Apr 2019
この度はご宿泊頂き誠に有難うございました。 また、那覇にお越しの際は お待ちいたしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very neat, tidy, cozy and modern. I also had one of the best how showers I’ve enjoyed when traveling to Japan. Incredible guest house, incredible location for an incredible price.
Stayed 1 night in Mar 2019
Response from ゲストハウス海風 on 4 Apr 2019
Thank you for staying here. I am very happy to be satisfied. Also, by all means I am waiting for you when you come to Naha.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay
Very clean place, including the common areas and shared bathrooms and showers
Stayed 1 night in Mar 2019
Response from ゲストハウス海風 on 8 Mar 2019
This time we stayed from several accommodation facilities Thank you very much. Also, thank you for your precious opinion. We are waiting for you when you come to Naha.

8/10 Good

W, SEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hostel closed to Kokusai Dori.Decent place with basic amenities to sleep at night.
Stayed 1 night in Jan 2019
Response from ゲストハウス海風 on 7 Feb 2019
Thank you for staying with us during this time among many accommodation facilities. We are waiting for you when you come to Naha again.

10/10 Excellent

Justin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed this place! Close to the main Street for shopping and the beach and one of the rail train station. Has all the necessary things to have a good stay
Stayed 8 nights in Dec 2018
Response from GuesthouseUMIKAJI on 3 Jan 2019
Thank you for using this service from a number of accommodation facilities this time. We are waiting for the staff to use it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from ゲストハウス海風 on 10 Dec 2018
ご宿泊頂き有難うございました。 またのお越しを心よりお待ちいたしております。

8/10 Good

wilawan, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10 scores
Staff is nice Room is always clean Location good Except, some roommates was snoring😔😔
Stayed 7 nights in Aug 2018
Response from ゲストハウス海風 on 11 Sept 2018
Thank you very much for staying at this time among many accommodation facilities. I am very pleased that you have a comfortable stay. We will be waiting for you when you come to Naha.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, comfortable hostel
I have spent the past two months traveling around hostels in Japan, and this is one of the nicest I've stayed in! The beds were comfortable and clean, and there is a curtain that you can pull over the bed for privacy. The showers were small but clean, as were the toilets. You can buy toiletries or rent a towel pretty cheaply from the front desk, and check out is extremely easy (just drop you key card into a box at the front desk).
Stayed 3 nights in Jul 2018
Response from staff on 27 Jul 2018
Thank you for your stay! We are so glad that you are satisfied our guest house. Wish you a good trip:)

6/10 Okay

Ka Shin

Disliked: Cleanliness, property conditions & facilities, room comfort
low price stay near central naha
The guest house is located not far away from the Kokurai Shopping street so it's quite convenient. You need to pay 200Yen to leave the luggage with them temporarily even you have a booking with them. Would suggest that the guest house have some area for people to hang their clothes as many have just put their washed clothes all over the place in the dorm and this creates strong smell in the room. There's no shower gel and shampoo like the normal Japanese hostel/guesthouse. The lift is not operating so if your bed is on the 5th floor it can be inconvenient for people to climb the stairs.
Stayed 3 nights in May 2018
Response from ゲストハウス海風スタッフ on 1 Jun 2018
Thank you for your stay and review. As you said, our guest house is located at 400m from Kokusai street, there are some space for hanging clouths and sometimes it is stinky depends on other guests. We should solve the problem based on your review. And also we are thinking about the problems of some amenities and lift too. Again Thank you for your review and your stay. wish you good trip!

10/10 Excellent

d, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel near to metro station
Hostel was around 3 minutes walk away from Prefectural Office station, which is itself a 7 story shopping mall! Facilities were good and bed was comfy.
Stayed 1 night in May 2018
Response from ゲストハウス海風 on 24 May 2018
Thank you very much for staying at this time among many accommodation facilities. It is very pleasing to be satisfied with the points convenient for access. We will be waiting for you when you come to Naha again.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2017
Thank you for staying with us from a number of accommodation facilities this time. We are waiting for your further use. Thank you

8/10 Good

Michael, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located guest house/hostel
This is my second review of this hostel, as I stayed twice, as mentioned in that review as well. Umikaji is centrally located in Naha, near the monorail, near Kokusai Dori, and conveniently placed near a multitude of izakaya and other places to eat, drink, and purchase goods. The staff at Umikaji have always been helpful, if not always chatty. But this is understandable since many of the guests tend to be Caucasian and may not speak Japanese (I was an exception but they may not have known). But they all work hard and are very accommodating. One issue and question I had was with the lift they have, which supposedly was used to bring up luggage to the floors the guests would be staying on. This has never been used in the approximate month I stayed here. While a staff member always helped me carry my things up to the fifth floor, I want to know why the lift is not used. Overall, this is a great place to stay with reasonable cost. I would recommend it to anyone.
Stayed 14 nights in Oct 2017
Response from Guesthouse Umikaji on 29 Oct 2017
Thank you for staying with us this time. Thank you for your gratifying opinion. The elevator is out of order and we are happy to assist you with STAFF. We apologize for any inconvenience. Also, we are waiting for you when you come to Okinawa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable guest house
A bit narrow and limited space but very reasonable guest house in total. Also, service clerk's responses were friendly and kindly:)
Stayed 1 night in Jul 2017
I am looking forward to seeing you again so I will continue to work hard together and make it a better guesthouse

10/10 Excellent

SHU YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點好就是優勢，搭公車捷運都方便，國際通也在旁邊，最愛的萬丸早餐走路7分鐘就到了。女生住宿單一層樓，有一間浴很大，裡面有浴缸。淋浴區3間，乾濕分離。2樓有休閒廳，短期住宿好選擇。
Stayed 3 nights in Mar 2024

10/10 Excellent

BAO YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒
Stayed 3 nights in Feb 2024

2/10 Terrible

豊

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
せめて個室割りにしてテレビを設備して欲しいし、トイレと浴室も室内に欲しい。あとアメニティも最低限無料にして清掃とベットメイクもして欲しい。5泊で2万円超であればこの周りのビジネスホテルの方が大分ましです。
Stayed 5 nights in Feb 2024

6/10 Okay

Mei Yiu

Travelled with family
Liked: Cleanliness, staff & service
there is no lift in the hostel
Stayed 1 night in Jan 2024

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパもよく必要十分、広々としていてよい滞在ができました
Stayed 1 night in Dec 2023

10/10 Excellent

kasumi

Stayed 1 night in Dec 2023

6/10 Okay

Akina

Disliked: Amenities
館内用の履き物に履き替えるのが苦手な人はマイスリッパなど持参した方がいいかもしれません ベッドは寝心地がとても良かったです
Stayed 2 nights in Dec 2023

6/10 Okay

akio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
割り切って行きましょう♪
この価格で醜聞だとは思います。 立地の良さ、ベッドの清潔さ、共有スペースの余裕、ウォシュレット付きトイレ、バッグの保管スペース、鍵があれば使えるロック用ワイヤーと、心遣いが有難いです。 ただ、５階迄の階段の昇降、階段室・トイレ・シャワー室に空調無し、洗面の貧弱さ、ドライヤーも動作するものは1フロアーに1台のみと、ホテルの個室と比べるべきではありませんが、心して利用するべきです。 仕事でスケジュールと体力に余裕がある時には、また利用させていただきます。 またスタッフの対応は、慣れていないだけで心遣いは感じました。 ありがとう御座いました。
Stayed 1 night in Aug 2023

10/10 Excellent

Gen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過ごしやすかったです
Stayed 2 nights in Apr 2023

10/10 Excellent

Min-young

Stayed 2 nights in Mar 2023
Response from ゲストハウス海風 on 25 Mar 2023
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。ご滞在満足頂けたようでこちらも嬉しく思います。

6/10 Okay

AKIRA

Disliked: Amenities, property conditions & facilities
他の宿泊者の夜の足音や会話などマナーが徹底されてなくうるさかった。 それと酷く咳をされてる方がいて感染が気になった。
Stayed 12 nights in Feb 2023
Response from ゲストハウス海風 on 10 Mar 2023
この度はゲストハウス海風ご利用いただきまして誠にありがとうございました。館内管理見直し徹底して参ります。貴重なご意見ありがとうございました。

10/10 Excellent

リサ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
よかったです！
Response from ゲストハウス海風 on 1 Mar 2023
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。ご滞在満足いただけ我々も嬉しく思います。また那覇に来られる機会がございましたらご利用お待ちしております。

10/10 Excellent

RIEKO

Liked: Staff & service, amenities, property conditions & facilities
ゆいレールの駅、バスターミナル、国際通りと近くて、どこに行くにも大変便利な立地です　館内も清潔で、広いです　女性のみのお風呂は500円かかりますが、非常にキレイで快適です❕また伺います❗
Stayed 5 nights in Feb 2023
Response from ゲストハウス海風 on 23 Feb 2023
この度はゲストハウス海風をご利用頂きまして誠にありがとうございます。ご宿泊ご満足頂け、我々も大変嬉しく思います。またのご利用心よりお待ちしております。

8/10 Good

Toshitaka

Liked: Staff & service, amenities, property conditions & facilities
2段ベッド4つの８人部屋でしたが、皆さんとても静かに過ごされていました。共有スペースも静かで、シャワールームも清潔。立地条件がとても良く、国際通り、ゆいレール県庁前駅、バスターミナルもすぐそばです。
Stayed 2 nights in Feb 2023
Response from ゲストハウス海風 on 13 Feb 2023
この度はご宿泊頂きまして誠にありがとうございます。沢山のお褒めのお言葉大変恐縮です。お客様が快適に過ごされたのでしたら我々も嬉しく思います。現状維持、向上を努めて参りますので、また機会がございましたら是非お越しくださいませ。

6/10 Okay

kazuhiko

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from ゲストハウス海風 on 14 Feb 2023
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。今後もより良い環境を目指して参ります。また那覇に来られる機会がございましたらご利用お待ちしております。

10/10 Excellent

kasumi

Stayed 2 nights in Feb 2023
Response from ゲストハウス海風 on 13 Feb 2023
この度はご宿泊頂きまして誠にありがとうございます。お客様が快適に過ごされたのでしたら我々も嬉しく思います。現状維持、向上を努めて参りますので、また機会がございましたら是非お越しくださいませ。

10/10 Excellent

てるさと

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from ゲストハウス海風 on 6 Feb 2023
この度はゲストハウス海風をご利用いただきましてありがとうございました。また那覇に来られる際はお待ちしております。

10/10 Excellent

なおこ

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023
Response from ゲストハウス海風 on 10 Mar 2023
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。また那覇に来られる機会がございましたらご利用お待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from ゲストハウス海風 on 29 Jan 2023
この度はゲストハウス海風をご利用頂きまして誠にありがとうございます。また那覇に来られる機会がございましたらご利用お待ちしております。

8/10 Good

Kinuko

Disliked: Cleanliness, staff & service
受付がとても事務的で愛想もなくロボットの様だった。掃除も雑で埃だらけ。布団もシミがいっぱいで不潔。でもシーツは綺麗だった。スリッパも共用で汚れていたので、持参すべき。でも、立地は良いし、お湯もちゃんと出るし、部屋のスペースも広い。そして何より安いのだから、多少の事は仕方ない。ベッドのカーテンを開ける時、結構音がする。その音で目が覚める。一泊ならいいかな。
Stayed 1 night in Jan 2023
Response from ゲストハウス海風 on 18 Jan 2023
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。ご指摘いただいた点に関しまして今一度見直し、改善するよう努めて参ります。貴重なご意見ありがとうございました。

10/10 Excellent

kasumi

Stayed 1 night in Jan 2023
Response from ゲストハウス海風 on 12 Jan 2023
この度はゲストハウス海風をご利用頂きまして誠にありがとうございました。また那覇に来られる機会がございましたらご利用お待ちしております。

10/10 Excellent

Yoshimi

Stayed 1 night in Dec 2022

10/10 Excellent

kasumi

Liked: Cleanliness, property conditions & facilities, room comfort
便利な立地
県庁前駅から至便の立地。フロント2階まで階段、3階以上の部屋まで階段ですが、荷物が多くなければ問題なし。 24時間利用できるシャワールーム。利用者が次の人のことを考え、きれいに使えば問題なし。部屋にハンガーかけがあるのは助かります。宿泊者が少なく、静かな夜を過ごせました。
Stayed 1 night in Dec 2022
Response from ゲストハウス海風 on 6 Dec 2022
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。ご滞在満足いただけたみたいで、こちらも嬉しく思います。また那覇にお越しの際はご利用お待ちしております。

6/10 Okay

shuichi

Travelled with group
Disliked: Cleanliness
初めての利用なのでなんとも
Stayed 1 night in Nov 2022
Response from ゲストハウス海風 on 21 Nov 2022
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。また那覇にお越しの際はご利用お待ちしております。

6/10 Okay

setsuko

Liked: Cleanliness
乾燥機があって良かったです
Stayed 1 night in Nov 2022
Response from ゲストハウス海風 on 21 Nov 2022
この度はゲストハウス海風をご利用いただきまして誠にありがとうございました。また那覇に来られる機会がございましたらご利用お待ちしております。

8/10 Good

NAOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from ゲストハウス海風 on 17 Oct 2022
この度はゲストハウス海風をご利用頂きまして誠にありがとうございました。また那覇に来られる機会がございましたらご利用お待ちしております。