The hotel is beach front and the view is beautiful, but the beach is not usable. The swimming area is limited to an area surrounded by a net to keep out jelly fish and during low tide there is no water in the area. The breakfast and lunch buffet are okay, very little American food. The hotel swimming pool looked more like a wading pool and was full of sand the whole week. We had passes to ChuLa-U just across the street which has a swimming pool, hot spring pool, and a Japanese bath house, which needs more chairs for both pools, but at least it was a pool.
Over all the hotel is clean, the corner suite was roomy, and on the 14th floor we did not hear noise from The American Village at night. This is NOT a beach resort where you can stay and enjoy the beach and ocean, it is just a hotel that happens to be ocean front. You can book tours and activities through the front desk. We booked 2 dive/snorkel trips that were fine.
I was expecting a beach resort with beach chairs where I could sit and read and maybe swim when I needed to cool off so I was disappointed. I did not sit on the beach or swim in the ocean once at this resort.