October Mountain State Forest Holidays from £702

It would have been the perfect place if the concert at Tanglewood had not been postponed. The checkin went well, the rooms were spacious and clean, and the location was good. Plenty of parking and there are plenty of restaurants nearby for lunch or dinner. Overall I was quite pleased with the place.

Vacation Village of the Berkshires is a beautiful location. However the rooms are outdated and I know doing a massive renovation on a property with 13 buildings including the office building. It’s not something that can be done easily and inexpensively however we did have loose cabinets ripped rugs we had windows that did not close properly as well as refrigerator that did not have bottom shelves and on top of that you have to take out your own garbage and recycling or be charged and you can only wash outside the hours of 10 and 6 AM I believe and parking is very limited, especially for handicap accessible

I have never complained about a hotel before however, Soto was quite overpriced for what it was. The young female bartender was extremely inhospitable and rude to my friend and to another couple. She actually sneered l. The front desk woman seemed utterly harassed when we checked in—no smiles, no welcome.. just an awful experience. There was a smell of faint sewage or something foul in the lobby and halls and they were trying to cover it up with the use of scented air fresheners… No apology was made for the smell. Then there was a quinceañera celebration happening on the second floor right beneath our room, which kept us up till midnight… pounding music. No recompense was given.. this hotel needs to cull its poor staff, and hire professionals who are courteous, helpful and kind. The hallways were cavernous, dark and uncomfortably cold.. the room oddly had no dresser… We had to put our clothing on the desk. Will not stay there again.