Verified review
4/10 Poor
Gina C.
16 Sept 2026
The staff was professional and helpful but our room, 2112, was terrible. The pictures online made it look much nicer than it was. The wallpaper was hanging off the walls. The refrigerator and freezer had rusty shelves. One of the kitchen drawers would not close. The soap dispensers were all empty. The fire alarms didn’t have a cover or battery. There were stains on the walls. The dishwasher did not work. There was a sliding plastic door to one of the bedrooms making it impossible for me to get in with my wheelchair. The bed in the first bedroom had a torn up boxspring and was extremely soft and you sank into it. There was a hole in the ceiling of that bedroom that had a tissue hanging from it. I wish I could post the pictures I took on here. A few good things…..nice ocean view, pools were nice and clean, outdoor area was nice and handicap accessible, tiki bar food was excellent. That’s about the only good I can say.




Stayed 3 nights in Sep 2026




















