Located in Oaxaca, Hotel Santa Helena Plaza is in the city center. Zocalo Square and Oaxaca Cathedral are notable landmarks, and the area's natural beauty can be seen at Oaxaca Ethnobotanical Garden and Tule Tree. Benito Juarez Market and Church of Santo Domingo de Guzman are two other places to visit that come recommended.
Located close to Zocalo Square and Oaxaca Cathedral, Hotel Santa Helena Plaza provides a terrace. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Free self-parking
A front desk safe, tour/ticket information and a TV in reception
Luggage storage, a 24-hour front desk and a water dispenser
Room features
All guest rooms at Hotel Santa Helena Plaza have perks, such as separate sitting areas, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Wardrobes/cupboards, separate sitting areas and cable channels
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Wheelchair-accessible parking available
Things to do
Outdoor pool
TV in common areas
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets on request
Change of towels on request
Daily housekeeping
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
2 floors
Communal living room
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer on request
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
24-inch flat-screen TV with cable channels
Food and drink
Free bottled water
More
Desk
Iron/ironing board on request
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Rollaway bed fee: MXN 200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca
Frequently asked questions
Does Hotel Santa Helena Plaza have a pool?
Yes, this property has an outdoor pool.
Is Hotel Santa Helena Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Santa Helena Plaza?
Self-parking is free at this property.
Hotel Santa Helena Plaza Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They show a picture of the swimming pool. The swimming. pool is unusable it is not clean. The towels were not white and they were very old. When i got there we were only 2 people and they charged for 3. Overall it was not what i was expecting.
Maria
Stayed 3 nights in Jul 2021
8/10 Good
Verified traveller
Travelled with family
25 Jul 2021
Liked: Cleanliness, staff & service
Friendly staff, nice place but sketchy neighborhood
A few of things to consider.
1- the white portion of the floor as you enter the swimming pool should be non-slip material super slippery specially for kids. Check out which material should be used.
2- Clearly state there is no air conditioner on the specifications. Had I known this, I sincerely would not have stayed here.
3- Family of 4 requires atleast 2 toilets rolls of paper.
The hotel has spacious rooms with balcony views of the pool. The pool was a fantastic addition, given the hot weather - we used it everyday. The room was quiet and had both aircon and a ceiling fan. There is also free offstreet parking onsite.
Simon
Stayed 4 nights in May 2021
6/10 Okay
Verified traveller
Travelled with partner
17 May 2021
Liked: Cleanliness
Disliked: Amenities
It’s one of the few hotels with a pool but the pool furniture wasn’t good. There were no cushions on the loungers so those were pointless. Our room was dark and gloomy, no windows. Staff was very strict about guest and where they can be located in the hotel. We were asked to not sit by the pool with our guest even though there was no one else around at the time. (Guests were one female and child) The security of the hotel seemed good. The cleaning staff were very good. Not the best location as other places we’ve stayed in Oaxaca. It was ok but would not stay there again.
Great place to stay in central Oaxaca. The team there was great even with the language barrier they try to help one of the best places I stayed at. My room had no heat or ac and it didn't matter as I was next to the pool and it was cool