SureStay Hotel by Best Western Castro Valley

Property class: 2.5

Choose dates to view prices

SureStay Hotel by Best Western Castro Valley provides free breakfast and more. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is £81
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a wooden desk, a lamp, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, two bedside tables, a desk, a chair, a window with curtains, a radiator, and a painting on the wall.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

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About the area

Located in Castro Valley, SureStay Hotel by Best Western Castro Valley is near the airport and near a metro station. Dublin Heritage Park & Museums and Tommy T's Comedy House are cultural highlights, and travellers looking to shop may want to visit San Francisco Premium Outlets and Southland Mall. Looking to enjoy an event or a game? See what's going on at Oakland-Alameda County Coliseum or Oakland Arena. Spend some time exploring the area's activities, including winery tours. Visit our Castro Valley travel guide
Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • A serene garden with a pond, rocks, and various trees.
    Hayward Japanese Gardens
    4 min drive - 2.5 miles
  • A modern building with a glass facade and a flagpole with flags.
    Hayward City Hall
    6 min drive - 3.2 miles
  • Golden Tee Golfland
    4 min drive - 2.7 miles
  • Lake Chabot Spa
    5 min drive - 3.4 miles
  • Cinemark Century at Hayward
    5 min drive - 2.9 miles

Getting around

  • Castro Valley Station
    3 min drive
  • Pleasanton Station
    15 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    19 min drive

Restaurants

  • McDonald's
    18 min walk
  • HL Peninsula Restaurant
    2 min drive
  • Chipotle Mexican Grill
    3 min drive
  • Starbucks
    17 min walk
  • Café Rumi
    3 min drive

About this property

SureStay Hotel by Best Western Castro Valley

  • Hotel near the airport
  • SureStay Hotel by Best Western Castro Valley provides free breakfast and more. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • A vending machine and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at SureStay Hotel by Best Western Castro Valley have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch LED TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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  • Free Wi-Fi
  • Air-conditioning
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Frequently asked questions

Is SureStay Hotel by Best Western Castro Valley pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on 6 Nov 2026 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castro Valley?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castro Valley?

Checkout is at 11:00 AM.

Where is SureStay Hotel by Best Western Castro Valley located?

Situated near the airport, this hotel is within 3 miles (5 km) of Hayward Japanese Gardens, Cinemark Century at Hayward and Golden Tee Golfland. Lake Chabot Spa and Alex Giualini Plaza Park are also within 3 miles (5 km). Castro Valley Station is 29 minutes by foot.

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Reviews

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 297 out of 847 reviews
Rating 8 - Good. 313 out of 847 reviews
Rating 6 - Okay. 123 out of 847 reviews
Rating 4 - Poor. 59 out of 847 reviews
Rating 2 - Terrible. 55 out of 847 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for c 1 night but very clean n staff was very nice. Check in n check out was easy
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Clean enough and basic hotel. The bedding had cigarette burn holes, the sink was chipped and cracked, someone was smoking weed in the parking lot, and the door safety latch was broken. The staff were friendly enough and the continental breakfast was decent. They brought in fresh towels daily.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff they make you feel like family
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Hotel is close to super market and restaurants. Room is ok, the AC is noisy and intermittently working.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. The room was clean, comfortable and had enough electrical outlets to plug in our phones, etc. Very pleased
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It’s always a pleasant experience when I stay there. Easy on and off the freeway and it’s quiet.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff very friendly and everything in the room works. NO Complaints.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in with Les put me into a clean & stunning room. All the amenities were perfect all the way down to the bed folds. Great hot shower & nice cool a/c. Very comfy bed with lots of plush pillows. Will come again...
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a Saturday night before a trip and the rooms were nice and clean. The check in was fast. As well as the check out. Parking was well lit and seemed secure. Staff were very friendly and helpful. I would recommend a stay if you’re in the area and need a place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had everything we needed, clean, would recommend!

Simple, clean and had everything we needed for a quick sleep. Friendly helpful staff. Would definitely stay here again!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff and cleaning.
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The area and the staff was excellent.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness
Staff was friendly and helpful. Quiet and calm environment and I appreciate how clean the area is. Old traditional ambience but feels homey.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
Good location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was good and the breakfast that they served the timings were good.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, helpful.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Is good not fancy but clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly and helpful.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
10% tax on top of the expedia charge? That's not supposed to happen, but I wanted the room real bad so I signed it. All in all the place is what I expected for the price. Bed was comfy enough, towels were soft and clean, AC was noisy, room was stuffy / slept with the window open. Not well maintained.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
The stay was good, the location was nice as it’s across the street from a small shopping center which has a variety of stores, eateries and a small gym. The hotel is an older one, in need of a few repairs but still a nice, inexpensive place to stay.
Stayed 1 night in Jun 2025