Title: SureStay Hotel by Best Western Castro Valley Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Hotel by Best Western Castro Valley Hotel in Castro Valley with free breakfast and 24-hour front desk ![Lobby](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/98b4574c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/6fa7014a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/eebdd777.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free breakfast ](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/39819093.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/ad061959.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SureStay Hotel by Best Western Castro Valley sits right on the Strip, making it an ideal base for exploration. Guests start their day with free breakfast, connect with in-room WiFi, and appreciate the security of a 24-hour front desk with helpful staff always available. 7.8 Good ## Popular amenities - Breakfast included - Housekeeping - 24/7 front desk - Parking included - Air conditioning - Free WiFi £74 includes taxes & fees 12 Oct - 13 Oct ## Room options ### Check availability for these dates Tonight [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1039622&PinnedHotelID=1039622&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/19f036a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 7.0 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Fridge LED TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 4 - 2 Queen Beds ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/4b672e52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 7.6 Good 28 reviews ### Highlights Air conditioning Connecting rooms available Fridge LED TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/3328534f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub 9.0 Wonderful 4 reviews ### Highlights Air conditioning Connecting rooms available Fridge LED TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/676f4058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible, Bathtub ### Highlights Air conditioning Connecting rooms available Fridge LED TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 4 - 2 Queen Beds ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/3328534f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge LED TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 2 - 1 King Bed ![Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039622/eebdd777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Fridge LED TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/7000000/6900000/6891200/6891183/3138ca1a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Union City Union City - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOakland-Hotels-SureStay-Hotel-By-Best-Western-Castro-Valley.h1039622.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOakland-Hotels-SureStay-Hotel-By-Best-Western-Castro-Valley.h1039622.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.69629%2C-122.05099&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ob_Ksaz59EnFhOiAxelTVt_5u_Y=) 3954 E Castro Valley Blvd, Castro Valley, CA, 94552 #### What's nearby - California State University East Bay - 7 min drive - 3.1 miles - Chabot College - 10 min drive - 7.1 miles - Oakland Zoo - 11 min drive - 9.1 miles - Oakland Arena - 13 min drive - 12.6 miles - Oakland-Alameda County Coliseum - 14 min drive - 12.8 miles #### Getting around - Castro Valley Station - 5 min drive - Pleasanton Station - 15 min drive - Oakland, CA (OAK-Oakland Intl.) - 20 min drive #### Restaurants - ‪McDonald's - ‬18 min walk - ‪i-Tea - ‬3 min drive - ‪Cafe Rumi - ‬3 min drive - ‪Peet's Coffee & Tea - ‬3 min drive - ‪JP's Family Restaurant & Sports Lounge - ‬3 min drive ## About this property ### SureStay Hotel by Best Western Castro Valley Hotel near the airport SureStay Hotel by Best Western Castro Valley provides free breakfast and more. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - A vending machine and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guest rooms at SureStay Hotel by Best Western Castro Valley have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. Other amenities include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch LED TVs with premium channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/14900/14858/52b19ec8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Castro Valley Castro Valley - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,002 reviews £81 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=14858&PinnedHotelID=14858&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/60000/51200/51116/095a2e83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marina Inn on San Francisco Bay San Leandro - Pool - Hot tub - Breakfast included - Free airport shuttle 8.6 Excellent 2,143 reviews £75 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=51116&PinnedHotelID=51116&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/1000000/10000/8000/7973/413632c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Oakland - 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Housekeeping 6.2 1,005 reviews £65 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=15210&PinnedHotelID=15210&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Onsite parking available only on request - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free breakfast available ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk - Guidebooks - Vending machine ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lever door handles - No lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5:00 AM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 150 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Castro Valley Inn Castro Valley Inn Surestay By Best Castro Valley SureStay Hotel by Best Western Castro Valley Hotel SureStay Hotel by Best Western Castro Valley Castro Valley SureStay Hotel by Best Western Castro Valley Hotel Castro Valley ## Frequently asked questions ### Is SureStay Hotel by Best Western Castro Valley pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at SureStay Hotel by Best Western Castro Valley? > As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on 12 Oct 2025 start from £74.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Oakland-Hotels-SureStay-Hotel-By-Best-Western-Castro-Valley.h1039622.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at SureStay Hotel by Best Western Castro Valley? > Self-parking is free at this property. ### What time is check-in at SureStay Hotel by Best Western Castro Valley? > Check-in start time: 3 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours. ### What time is check-out at SureStay Hotel by Best Western Castro Valley? > Checkout is at 11:00 AM. ### Where is SureStay Hotel by Best Western Castro Valley located? > Situated near the airport, this hotel is within 3 miles (5 km) of Hayward Japanese Gardens, Lone Tree Cemetery and Golden Tee Golfland. Lake Chabot Spa and Eden Medical Center are also within 3 miles (5 km). Castro Valley Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SureStay Hotel by Best Western Castro Valley Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 247 8 - Good 291 6 - Okay 109 4 - Poor 55 2 - Terrible 44 ### 7.8/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Alison 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and nice room ##### Alison Stayed 1 night in Aug 2025 ### 8/10 Good #### Luis 19 Sept 2025 Liked: Cleanliness, staff & service, amenities Friendly staff and cleaning. ##### Luis Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Andres 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean place ##### Andres Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### theresa 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center! ##### theresa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Laura 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff were welcoming and friendly! There’s a Safeway and some restaurants directly across the street within walking distance which was nice. I did not have a vehicle during my stay, so that was really convenient! I didn’t venture further down the street because I was there for just one night, but I think there may have been some more restaurants. Good sidewalks & traffic lights to keep you safe if you have to hoof it! ##### Laura Stayed 1 night in Sep 2025 ### 10/10 Excellent #### stalin 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dropped off my son at Cal for his second year. I’ve always stayed here when I travel to the East Bay Area. There is a Safeway across the street. Near downtown Castro Valley for restaurants and entertainment. Will continue staying here. ##### stalin Stayed 1 night in Aug 2025 ### 6/10 Okay #### Ralph 16 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities room has smell of smoke ##### Ralph Stayed 1 night in Aug 2025 ### 8/10 Good #### Yuan Neng 11 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was clean and comfortable. ##### Yuan Neng Stayed 1 night in May 2025 ### 8/10 Good #### Alan 4 May 2025 Liked: Staff & service Good location ##### Alan Stayed 1 night in May 2025 ### 2/10 Terrible #### Ashley 22 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities So old and ran down! Celebrating my 16th anniversary… just a bad experience! ##### Ashley Stayed 1 night in Aug 2025 ### 8/10 Good #### Murat 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean. Well managed. Excellent value for money. I will definitely stay again. ##### Murat Stayed 1 night in May 2025 ### 8/10 Good #### Jan 31 Jul 2025 Liked: Cleanliness There is a shopping center across the street with a few easy eating options (we chose Panda Express). There was a good frozen yogurt option for dessert. If you want to "fend for yourself", there is a large Safeway Supermarket with lots to choose from. The slow check-in was due to an illness in the primary front desk person so I am assuming it was temporary. The staff was friendly and when we needed help with the TV, they responded quickly. Clean, neat accommodations which fit our needs and a good quality bed. ##### Jan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Robin 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am very satisfied with my stay ##### Robin Stayed 1 night in Feb 2025 ### 6/10 Okay #### Rosalind 30 Jun 2025 I didn't like that no elevators, I had to take a downstairs 1 King bed. I needed 2 queen beds ##### Rosalind Stayed 14 nights in Jun 2025 ### 10/10 Excellent #### Glenn 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities snagged a great deal at the last second. Got a peaceful, sorely needed sleep in a comfortable setting. ##### Glenn Stayed 1 night in May 2025 ### 10/10 Excellent #### Esteban 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Esteban Stayed 1 night in Sep 2024 ### 10/10 Excellent #### James 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities The area and the staff was excellent. ##### James Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Josue 25 Jul 2025 Disliked: Cleanliness Room was not cleaned found trash left behing by previous visits i assume. Smoke detector was cover with a shower cap. Found electronic vapor cartridge trash around on of the beds. Futon bed when opened had some trash/ debris. On last day my wife found some blood splash on one of the door frames. ![](https://a.travel-assets.com/ugc/hotel-reviews/5be9d24e-4e0a-4492-8457-d64f4eab0082-1753451406438.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8d0879c2-d02a-42ac-a091-58d5134638f4-1753451405961.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7efec640-2653-48d1-b9a4-ae478642be3a-1753451406905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c77b963d-888f-4181-8ee0-ffa4e09efd39-1753451406619.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Josue Stayed 2 nights in Jul 2025 ### 8/10 Good #### jonas 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain! ##### jonas Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Natalie 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was nice in a bad area. ##### Natalie Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Yooshin 13 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The room condition is bad. The room condition is bad. ##### Yooshin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Wei-Chieh 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Better than the photos. Room was clean and spotless! ##### Wei-Chieh Stayed 1 night in Feb 2025 ### 8/10 Good #### Lois 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast. ##### Lois Stayed 1 night in Oct 2024 ### 8/10 Good #### Jennifer 6 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice stay! ##### Jennifer Stayed 1 night in Oct 2023 ### 8/10 Good #### Sherry 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Les is the manager and he is very helpful. 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